Sofitel Sydney Wentworth

Das Personal war unhöflich und die Zimmer waren klein.

Am Morgen gab es laute Geräusche aus dem Zimmer, und als ich mehrmals an der Rezeption anrief, konnte ich keine Antwort bekommen, dann erhielt ich eine unhöfliche Erklärung, dass es untersucht werden würde, aber der Lärm trug dazu bei. Nach einem 2.000-Dollar-Aufenthalt hinterließ ich eine Datei und wurde angeklagt, sie mir zuschicken zu lassen. Ich kann das Hotel nicht für einen angenehmen Aufenthalt empfehlen, aber es ist sauber.

sehr gute und leise Klimaanlage

Checkin war immer unterbesetzt - lange Wartezeiten - Zimmer musste bis 11 Uhr geräumt sein - Teilweise hellhörig

Personal freundlich.

Queue: Anstehen für das Frühstuück, obwohl das Restaurant nicht voll war."Espresso"-Kaffee nur gegen Aufpreis $ 6.--. Zimmer direkt neben den Lifts. Alte, schmuddelige Teppiche. Keine Quittung bekommen bei der Abreise. Lage.

Good location

very small room, outdated room expected more for the price

Hot water - none, I had a cold shower night and morning. Awful. They did not indicate at point of booking that they were running no services other than a set menu dinner meal (presumably due to Covid). I ordered the set menu meal when I checked in, but unfortunately the order never made its way to the kitchen. I chased it and it eventually arrived. However, it was revolting and the dessert had actually gone off - as in the cream cheese dessert was actually off. Worst stay I've ever had in any hotel, anywhere in the world, and what was more infuriating is that it was the same price tag as when I have stayed here previously.

Bed was comfortable. A/C in good working order. Nice size bathroom. Appreciated the toiletries, the fridge, the safe. Excellent lighting both in room and bathroom.

It was a bit disconcerting to find hairs in the tub after the room was cleaned.. The desk chair could use refurbishing.

things were acceptable for what i needed, there was nothing there that made me happy i stayed there rather than some place else.

for a "5 star" hotel it was missing quite a bit. no spa, no pool, restuarants were really just bars with some tables. the staff was a bit snooty. everything in the room and hotel are for sale, and pretty much makes you feel like you are sleeping in an ikea catalog.