Antica Locanda della Via Francigena

There was no one at the reception to check us in even though they said we could check in after 2pm, we arrived around 12.30 and sat near the reception until 2pm, but no one came to greet us even though they knew we arriving today. We wondered around the property and found someone in the restaurant, who did not understand our attempt at Italian so we got checked in with great difficulty, we admit our Italian is pretty limited. Our passports were taken to register them but we had great difficulty getting them back, the room was pleasant so we paid that afternoon as we were leaving early the next morning, during the evening we found the apartment as it was described, to have a few problems, the kitchen area sink had no water, the fridge had lots of mould in it, and the bathroom light did not work and also the shower was broken. We found it very difficult to communicate with the owners so left them a note highlighting these issues.