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Nothing I booked the room and never saw anything about needing to check in by a certain time which if I had I would not have booked. Picked up my fiancé from the airport late at night and when we arrived, the hotel was locked up. No one would answer the doorbell and I called atleast 5 times and left messages. Ended up having to find an alternate hotel in the middle of the night and still haven't heard back from them about refunding my money or anything. Very upset and will definitely never encourage anyone to stay.
The staff and the fact that they had wifi were the only good things about this place my room was the size of a walkin closet i got a single but didnt realize what that meant the picture was not true, the location was awful, i could park in front but i was afraid my car would get broken into, i think u get trapped into thinking its one thing, but then i couldnt cancel because i would have lost half my money, i will Never stay there again!!!
Nothing They wouldn't let me check into the room I had already paid for because they had reached their maximum occupancy and were worried about issues with the fire Marshall. Yet they refused to return my money.
It has the basic shower items and television programing. The ac worked, there was a microwave and refrigerator. It took me a ridiculous 15 minutes to check in. The guy thought I was paying cash and I had already paid with my card. He insisted I give him all the vehicle information.
Das Zimmer hatte einen abgestandenen Geruch. Klimaanlage schaltete sich die ganze Nacht aus und an und war sehr laut.
super Frühstück inbegriffen. Flughafen Shuttle war sehr praktisch. das Personal war freundlich und das Bett war bequem und alles war sauber und auf dem neuesten Stand.
Es liegt in der Nähe des Flughafens
Flair Aufzüge kaputt, rolltreppen ebenso, personal tw neu undo kannten sic nicht aus
Der Charme dieses alten und geschichtsträchtigen Schiffes ist einfach unvergleichlich. Man fühlt sich in die Zeit der großen Oceanliner zurückversetzt. Die Kabinen sind entweder noch original erhalten oder sehr detailgenau im Stil der 30er/40er-Jahre eingerichtet. Dabei muss man jedoch auf keinen Komfort verzichten: große bequeme Betten, nach normalem Standard eingerichtete Badezimmer, und die Zimmer waren größer als erwartet. Auf dem Schiff gibt es mehrere Restaurants, unter denen jeder das Passende findet (von gehoben bis to-go). Die Lage des Schiffes im Hafen von Long Beach macht es für einen Städteurlaub in Los Angeles eher ungeeignet. Die Fahrt nach Hollywood z.B. dauert etwa 40 Minuten. Für einen Badeurlaub in Long Beach (nach unserer großen Rundreise durch Kalifornien) war es jedoch eine sehr gute Entscheidung, zumal es kostenlose Shuttlebusse gibt, die den Hafen mit der Innenstadt verbinden.
Tolles Ambiente; gutes Frühstücksbuffet; schöne Außenkabinen (hatten ein Deluxe Zimmer); sehr großes und gemütliches Bett; sehr hilfsbereite Mitarbeiter an der Rezeption; Zimmer grundsätzlich sauber; tolle Bar-Live-Musik; Wir konnten schon früher einchecken; Obwohl wir Hotelgäste waren, musste man für das Parken extra zahlen (15 Dollar); der Außenbereich der Bar ist nicht sehr gepflegt; Audioguides für die Schiffsbesichtigung waren extra zu bezahlen (5 Dollar), obwohl man Hotelgast war; bei der Buchung ist zu beachten, dass Gebühren und Taxen beim Auschecken dem Gesamtpreis hinzugerechnet werden; übertriebene Air-Condition;
Atmosphäre, Geschichte Die Wand in der Dusche blätterte ab. Es sieht so aus, als ob sie die Zimmer nicht instand halten.
Das Hotel ist ein altes Kreuzschiff - sehr originell und spannend
I liked that the hotel was near the water, close to a concert I was attending. I booked this hotel because they had balconies and it was near the water. The balcony was closed due to renovations. The bath tub was small , hotel was a little outdated. Not as special as a experience as I was hoping for
I can't begin to find words to express how much we enjoyed our stay at the Marina del Rey Ritz Carlton! We arrived on a Wednesday morning with a sick child. The staff immediately took charge helping to get us situated with a room and going so far above and beyond ensuring that our stay was enjoyable. From the person who greeted us to take our luggage, to the valet, to the front desk staff to the wait staff in the restaurant and the gift shop (which opened up for us to get us meds in the middle of the night) to the manager who followed up even after we had left their hotel, every layer was kind, attentive and fantastic! They honestly made us feel like we were at home with family who was concerned about us. What a fantastic experience! T
the location room service food. the french soup was disgusting. There was also no glasses in the room. time it took to get the food valet parking took 15 mins to get our car
Hotel staff was outstanding; from valet, front desk & concierge all the way through to pool attendants, room service and bell desk.
Staff is great, and generally a very nice hotel. Doesn't live up to our expectations based on previous experiences at other Ritz hotels. It feels tired, not as luxurious as others, and is starting to show some age without upkeep. A simple example would be the pool has cracked tiles and feels rundown.
Nice place, but not worth the Ritz premium. I would stay at the JW Marriott in Santa Monica next time I'm in the area.
Marina Totality , needs upgraded , bathrooms , amenities , need more restaurants .
I like the avalibiliy of the staff For a younger crowd in there 25-30 age it's not an appeasing hotel it's more for older crowd like 50-60 so for me being a pro Olympic athlete and being 23 yrs old I didn't enjoy it that much
Super clean and nice. The bed was so comfortable I didn't want to leave it. Beautiful pool deck on the roof where you can eat and relax. The shower was amazing. Super large.
Everything was great No shuttle service
Very comfortable. Nice stay. Staff were friendly. Iron didn't work. Vanity mirror didn't work. One request from staff wasn't filled. No microwave.
Comfortable room. Nice bathroom. Price was too much.
And prRoom was nice. But the staff was very helpful
Modern feel, staff friendly Parking 16$ extra per night! (Hidden cost) pool not heated and small. Did not like outlet mall being attached to hotel.
Good location. Near shopping and the beach. Construction made accessing/finding front of hotel difficult. Hotel had no signs indicating where entrance was located and no street level signage visible. Confirmation emails did not indicate hotel was under construction. Room service would not take our breakfast order, weird.
J'aime boucoup le location. J'aime pas de petit roms et parking.
Clean. Upscale. Comfortable Cost per night
The hotel itself was beautiful, and edgy. Everything was an additional charge and expensive. I've stayed in NY and never thought i'd see pancakes sold at $15. I also would expect a hotel to include wi-fi. Water for $5???
The staff was very helpful and nice. The price was high for what you get at the hotel. I have stayed in very nice hotels that offer a more luxurious feel. Also, there were protesters there outside the main entrance almost every morning around 0700. You could easily hear them and it was quite obnoxious.
Elevator music vapid & hilariously loud Wi Fi not free @ these prices? Told suite would have welcome basket w champagne--got nothing No newspaper weekends @ these prices?
Breakfast was very expensive, but also very good. No fridge, no ice machine on my floor, very dirty bath tub, uncomfortable bed, no outlets by mirror, outlets by bed did not work,
Booked online for a room with a double bed. Reservation confirmation after booking the reservation snuck in "double or king." When we arrived at the hotel, there were no rooms with double beds and not even any rollaway beds. So I canceled the reservation. Kayak may not be the responsible provider, but when the website option selected is room with double beds and that's the primary reason for my selection of the particular hotel, they better have that kind of room available to backstop my booking. Otherwise, it's false advertising. I will think twice before using Kayak again to book a hotel room.
Lage des Hotels im Hafen Marina del Rey ist sehr schön; Zimmer mit Blick auf die Schiffe sollte gewählt werden; Großer Pool; Freies Parken; Fahrradverleih; Sehr gut gelegen, um die Küste von Venice; Santa Monica und Malibu zu erkunden.
Mein Mann und ich hatten einen fabelhaften Aufenthalt im Marina del Rey Hotel. Unser Zimmer hatte einen super Blick auf den Yachthafen, war sehr gut ausgestattet und das Personal hätte nicht besser sein können. Ich kann das Hotel jedem empfehlen, der diesen Teil von LA besucht.
Wir waren begeistert von der Lage, der Sauberkeit, der Größe der Zimmer und dem Preis. Zimmerservice - das Frühstück war schrecklich! Wir aßen nicht alle dort, weil es ein pampiges nasses Spiegelei-Sandwich mit Brötchen, Aufschnitt und rohem Spinat gab. Ganz ehrlich, essen Sie dort nicht Frühstück. Die Dame an der Rezeption hat nicht Augenkontakt gemacht oder einmal gelächelt - ich weiß nicht warum, aber das hat mich gestört.
The service and staff were great - hotel is very nice!
Service Rooms not ready for check in
Room was nice and clean Parking for $37, valet only was a rip-off!
Parking fee not included in stay
Das Zimmer ist sehr sauber. Neues Badezimmer. Angenehmer Aufenthalt. Zur Beach sind es nur 250 Meter. Sehr nettes Personal. Der Style vom Hotel ist eher für jüngere Leute, die meistens lieber selber Parkieren und nicht das Valet Parking benützen wollen. Die Bar auf der Dachterrasse ist sehr teuer.
die nähe zum strand an junge leute, die spass und vergnügen suchen
Die Lage so nahe am Strand, den pulsierenden Venice Beach, die Nähe zu Restaurants, Boutiquen, Galerien usw. Dass Kinder nicht auf die Dachterrasse dürfen, Preis-Leistung stimmt nicht ganz, Preise finde ich sehr hoch.
the ambiance, proximity to the strand/beach, complimentary breakfast, overall service was good. it has the "cool" factor of the club atmosphere at the front desk. however, it is sort of unsettling checking in late in the evening in the middle of the club, without being all done up and all the clubgoers are sort of checking you out while you stand at the front desk. i recommend trying to check in before the night life begins there if you are at all self-conscious. i like the complimentary use of bikes and beach chairs. when we arrived our room was extremely hot - even the bellman commented on it. However, after 2 hours the a/c was still not working to get the temp down. We called to front desk at midnight and said we would like to change rooms in the morning. the next day no one contacted us to see if the problem was remedied. the a/c system is strange - it cut on and off all night. in the middle of the night it was very hot in the room but by morning it was freezing cold. the temperature never stayed consistent. it was a very disruptive 3 nights of sleep with the constant temp changes and the clicking and humming of the system turning off and on all night (approx every 20 minutes).
Very dark and claustrophobic rooms. The colors are dark for a spa hotel. And very noisy. We don't call a spa hotel just because there is a tub in the room. more "willing to help" personnel instead of pretentious trendy ones. we request service.
The room was relaxing and comfortable. It was perfect for my wife and I to celebrate our anniversary. The price was a bit much for what it offered but I was willing to pay becuase of the location and it was a nice place to stay at.
Location, room amenities Expensive, no complimentary waters in rooms or glasses (must be requested from front desk), couldn't get logged onto the wireless internet network in the hotel, loud party til 2:30 a.m.
THe desk staff was very attentive and accommodating.
- the staff were very friendly at all times - the location of the hotel was great, Manhattan beach and the surrounding area are lovely and its an easy 30 minute drive to central LA - it was very busy, the foyet doubles as the bar which was constantly busy with parties, this meant that there was nowhere for the hotel guests to relax or sit with a drink - the lighting in the room was very dark and due to being overlooked by the main road (ground floor) we could not open curtains to enjoy the sunshine, it began to feel a little depressing in the room!
We loved the location. And we loved the quiet professional attitude of all staff- everything done with a smile and curtious attitude. Extremely service minded- which made us feel valued as customers and we will definately stopover again.
Staff were very helpful and location was perfect. Close to all the action yet quiet. In the evening you had to enter hotel through lounge bar which at weekends was packed so not ideal with kids.