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Negativ: Notification from the Travel agency that I needed to get a Yellow Fever immunization.

Positiv: Not much

Negativ: Stewardess never smiled once! She was approx age 45 and should know by now how to be professional. Not the start to a vacation anyone would want.

Positiv: courteous staff

Negativ: no food, even for purchase, was offered no snack for 3 hour + flight

Negativ: More drinks, snacks

Positiv: Having a seat on the plane after it being delayed over 5 hours,

Negativ: Leaving on time.

Positiv: The crew was very responsive. The dinner food was good.

Negativ: The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat.

Positiv: The crew were nice and the service very good. The layover was short.

Negativ: Our luggage was lost so we had to go back to the airport the day after. In economy class the Last 3 central rows or even more, have no carryon storage. We were stuck with our carryons for over 7 hours during the flight Montreal Munich. This is the case if you fly their new A350-390.

Positiv: Tolles Personal

Negativ: Leider sehr unruhiger Flug, starke Kurven, viele Vibrationen

Negativ: Transit in London war nicht möglich, da Transitvisum erforderlich war.

Positiv: My last answer should have mentioned that the airline I referred to was Loganair not British Airways. Coffee and a Tunnocks biscuit at no charge

Positiv: Seats were ok. Crew was friendly, attentive and communicative.

Negativ: Not much in terms of entertainment

Negativ: Constantly late! Unreliable and missed my connecting flight, AGAIN!!! 4 out of last 10 flights I have had lost luggage. No apology, it’s “just BA”.

Positiv: Amazing crew!

Negativ: The onboard entertainment were quite outdated selections. The seats are very small for such a long flight.

Negativ: Food was poor. Movie options limited and the software frequently froze and needed rebooting.

Positiv: Tolles Personal

Negativ: Leider sehr unruhiger Flug, starke Kurven, viele Vibrationen

Positiv: Crew was thoughtful

Negativ: Seats were uncomfortable and the food was not worth eating

Positiv: Unkompliziert

Negativ: Die Lauf Wege sind zu lang aus Amsterdam.

Positiv: Top sympathische Crew

Negativ: Head support for 6 feet plus people on seats would be good

Positiv: The crew was great. The soecial meal request was hadled well despite oversight.

Negativ: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Negativ: Taxied at ORD for 45 minutes waiting for a gate to vacate.

Positiv: Easy boarding

Negativ: Ensure the entertainment is working not able to watch movies on an eight plus hour flight

Positiv: Crew, chairs, entertainment

Negativ: Communication

Positiv: The crew was amazing. My seat was comfortable.

Negativ: The plane was delayed. It arrived over 25 minutes after it was originally scheduled to.

Positiv: Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines.

Negativ: Just the AC was way too cold and they are not providing any blankets nor pillows

Positiv: Pleasant flight

Negativ: We were delayed & missed our connection

Positiv: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Negativ: A queuing system would be better-it was a bit disorganised at Amsterdam!

Positiv: Just as I expected. And I made my last connection easily.

Negativ: Room temperature control should be better.

Positiv: The service was great, crew was sweet and accommodating, food was good

Negativ: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Positiv: In flight entertainment was definitely above average.

Negativ: Crew were very impersonal. Didn’t seem to care about the needs of the passengers.

Negativ: Aircondi

Negativ: Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude.

Negativ: Hotel for passengers

Positiv: Comfortable for that sort of journey

Negativ: N/a

Positiv: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.

Negativ: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.

Negativ: Staff rude and short

Positiv: Just as I expected. And I made my last connection easily.

Positiv: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Negativ: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Positiv: Crew was great, very responsive and hospitable!

Negativ: more lunch choices, especially choices without dairy products.

Positiv: Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep

Negativ: In-flight entertainment films were a bit limited

Negativ: Room temperature control should be better.

Positiv: Staff is the best, very accommodating.

Negativ: It was an old plane so not much comfort in business class

Positiv: service on the flight was very good

Negativ: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Negativ: Staff rude and short

Positiv: Crew was great, very responsive and hospitable!

Negativ: more lunch choices, especially choices without dairy products.

Positiv: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Negativ: A queuing system would be better-it was a bit disorganised at Amsterdam!

Positiv: Crew were great

Negativ: Refreshments

Positiv: The service was great, crew was sweet and accommodating, food was good

Negativ: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Positiv: The staff were good

Negativ: Better seats and it was not Turkish Airline they change to another company

Positiv: Very uncomfortable

Negativ: More cushion

Positiv: Efficient and on time.

Negativ: All fine.

Positiv: Great plane and staff

Negativ: Delayed

Negativ: Travelled business class and was ace experience

Positiv: The crew is really welcoming

Negativ: The seats are too narrow and a bit too hard

Positiv: Friendly crew

Negativ: Can’t think of anything

Positiv: I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again.

Negativ: flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do.

Positiv: Food was really good and no delays. Entertainment also really good.

Negativ: Can't really think about something.

Positiv: crew was great, food was delicious, seats were comfortable.

Negativ: updated movie library, better handling of boarding for priority customers.

Positiv: Seat was not comfortable

Negativ: Seats