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Negativ: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.

Negativ: Leg room was terrible in economy and food was poor from the USA

Negativ: Improve quality of on board announcements.

Negativ: Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person

Negativ: They ran out of food by the time they got to the back of the plane.

Negativ: Superb service on board and at kiosk!

Positiv: Everything was good starting with boarding to disembarking airplane. Crew was respectful and the airplane seemed to be clean in general. I’m flight entertainment is excellent and made the flight seem a lot shorter.

Negativ: Boarding pass has specific alphabet zones but boarding was done via cabin number which was slightly confusing. I didn’t realize that zone E is part of cabin 2. I think more clear instructions should be given.

Positiv: I was fortunately upgraded to 1st class. The flight attendant was adequate. However, did not live up to the level of service I have come to expect.

Negativ: See above

Negativ: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Positiv: Flight and the crew!

Negativ: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Positiv: Muslim food

Positiv: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Negativ: Not being to help on the ground in Copenhagen with delta issues

Positiv: Every was great, honestly

Positiv: Great crew, early arrival

Negativ: Old screens, snacks getting smaller, too much ice in the drinks

Negativ: Delayed flight ruined it.

Negativ: Needed assistance for limited mobility to make connections at ATL was not provided. Caused us to miss connections and had two falls trying to get around. Air France was terrible. Very limited food and beverage service left us hungry and thirsty on 7 to 10 hour flights.

Positiv: Good seat in preferred section (paid for at reservation)

Negativ: Free wifi for business class customers. $6,000 ticket then asked to pay 10/hr for wifi is insulting!

Positiv: let me wait for next flight 24 hours later

Negativ: getting me on my flight and let me wait for 24 hours

Positiv: Not one thing

Negativ: Too crowded. The service was horrible with cranky attendants. I had to clear my own food tray. Inconsistent and uncomfortable

Positiv: Great airline

Positiv: Usual faultless KLM experience

Negativ: Nothing.

Negativ: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Positiv: Planes were on time and connections made.

Negativ: One bag delayed as not put on flight and food could be better.

Positiv: Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!

Positiv: Nothing. They lost the plane so we couldn’t even fly out

Negativ: Finding the plane

Negativ: Superb service on board and at kiosk!

Positiv: The in-flight entertainment was awesome. I was able to watch NFL games the entire flight which made the flight go by super quick. Our flight was also ahead of schedule which was great as well.

Negativ: The seats were a little tight together. I didn't even have enough room to put my laptop on my lap.

Positiv: Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!

Positiv: Great entertainment options, best in class

Negativ: Earlier food service for more sleep

Positiv: I liked the free "meal". I chose the cheese. Reminds me of airlines 15 years ago.

Negativ: Main cabin is not built for people 6 feet tall. My body feels awful after sitting in those seats for 5-6 hours. Reclining causes the seat to shift forward, creating even LESS leg room!

Positiv: The cabin crew was helpful and professional

Negativ: Having better time performance . The first leg of my trip was so delayed that I almost missed my connection.

Positiv: As always the Delta crew was super friendly and helpful and made the trip very enjoyable.

Negativ: Everything was perfect

Positiv: I appreciate the choice of snacks.

Negativ: The coffee served on the flight was lukewarm.

Positiv: Flight attendants were nice

Negativ: The flight didn’t leave on time because the plane wasn’t ready for takeoff (the engines had to be warmed up... WHY would that not be ready when it was time?!) so we left 30 minutes late, didn’t make up any lost time at all in the air and we ended up missing our connecting flight because of it all.

Positiv: When my initial flight was delayed significantly, the gate agents went above and beyond to help me get on an earlier flight so I didn't get home too late.

Positiv: Nice crew

Negativ: Better food, some entertainment, better bathrooms

Positiv: Overall, I can’t complain. The take off and landing was peaceful

Negativ: The food could’ve been better. The wait time at Abuja needs lots of improvement. It was the worst part of the trip

Positiv: Planes were comfortable and well maintained.

Negativ: Better entertainment selection

Positiv: Greatseats

Positiv: I liked the 2-3-2 seat configuration so my husband and I could sit in a 2 seat row without being crowded in with anyone else. Those seats are tight!

Negativ: Everything could have been better. Boarding was terrible. Apparently the Air Canada devices did not work at this gate? Because boarding was so delayed, we lost our spot to depart. We were stuck on the tarmac for an hour. The seats were too crammed together and very uncomfortable for a 4+ hour flight. Food service did come through, but they were out of most things. It’s advertised you can buy a meal/snack/drink combo but the drinks did not come through at the same time and that was a mess. There didn’t seem to be any air vents above the seats so the flight was very stuffy. We will never fly Rouge again.

Negativ: Power outlet didn’t work in 34G so couldn’t get work done.

Positiv: I booked an aisle seat and they did not honour it at checking

Negativ: Everything.

Positiv: ON time Flight

Negativ: Nothing

Positiv: Nice staff

Negativ: Seats are too small, I don't have space for my upper legs.

Negativ: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Negativ: Rude staff

Positiv: Flight attendants were nice

Negativ: The flight didn’t leave on time because the plane wasn’t ready for takeoff (the engines had to be warmed up... WHY would that not be ready when it was time?!) so we left 30 minutes late, didn’t make up any lost time at all in the air and we ended up missing our connecting flight because of it all.

Negativ: Needed assistance for limited mobility to make connections at ATL was not provided. Caused us to miss connections and had two falls trying to get around. Air France was terrible. Very limited food and beverage service left us hungry and thirsty on 7 to 10 hour flights.

Positiv: It was an intern final destination and the boarding crew answered all my questions and put me at ease.

Negativ: Everything was perfect.

Positiv: Crew was amazing

Negativ: Food could have been better, seat was uncomfortable.

Positiv: Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.

Negativ: 3 out of our 4 flights had some sort of delay.

Positiv: Crew was very pleasant and kind

Negativ: Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.

Positiv: In general, everything was ok aboard the plane.

Negativ: The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it.

Negativ: Everything was super. Really

Positiv: Boarding process and customer service

Negativ: Food could have been better and seating comfort

Negativ: WiFi connection and thereby any information and entertainment did not work. Long wait for luggage.

Negativ: Late

Positiv: Fantasic Experience. Loved it. Kind crew, great service, great enetertainment. HIghly reccommend!

Negativ: All good! Strat to finish a simple and enjoyable experience.