Finde günstige Flüge nach New York La Guardia

Positiv: Staff were professional and polite.

Negativ: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Positiv: The aircraft

Negativ: No overbooking next time!

Positiv: The crew tried to be helpful but were equally frustrated with the ground crew.

Negativ: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Positiv: Customer care was super supportive

Negativ: Inflight sandwiches

Positiv: Everything was good.

Negativ: All was good.

Negativ: Flight was delayed by 3 hours, but not United's fault. Also the snack selection not great. They did play movies on back of headrests, but we had no volume and no where to plug in headsets that I could see. So basically had to watch a movie with no sound.

Positiv: I was able to change my seat assignment.

Negativ: Five hour delay IAD to SFO, no entertainment working, no food provided... A really poor experience.

Negativ: The queues at immigration in San Francisco were disgracefully long. it took us 3 hrs to get to our luggage. Advice to US govt to employ more immigration officers. Airlines should report on this

Positiv: One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch.

Negativ: The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky.

Positiv: Crew was amazing!!!

Negativ: The onboard entertainment

Positiv: Pilot communication

Negativ: Free snacks & drinks

Positiv: Crew was nice. No water or basic beverage service

Negativ: Water or basic beverage service

Negativ: Boarding process including changing terminals, going thru security is awful. This time I had ample of time to go Thru that long waiting process but last time I almost missed the flight. Heard from others the same issue. London Heathrow airport needs to come up with better solution before losing the

Negativ: Food quality

Negativ: The salad was included two unmentioned items that were unwelcome: bleu cheese and pasta.

Negativ: The plane was very old. It had cigarette ash tray in the armrests and bathrooms. It also only had three screens to watch movies. The headphone jack did not work properly and you could not hear the movie well. There were no screens in the chairs in front.

Positiv: Movie options were good. Nothing else.

Positiv: The crew was pleasant and helpful

Negativ: No free snacks just drinks! Its a four hr flight. We left late due to slow boarding and they were slow to load baggage. The legroom is just too small for a flight over 2 hrs

Negativ: The flight and crew were very good. An hour late taking off with not explanation. Frustrating on an hour flight.

Positiv: Service

Negativ: All was as good as expected

Negativ: Very tight seating in the double decker near the rear particularly for a six hour flight. Food and drink were very good and check -in clerk got us on an earlier flight. Only complaint really was the lack of any leg room.

Negativ: Leg room is laughable and charging $65 to check a bag is ridiculous.

Positiv: Yes

Negativ: Was excellent

Positiv: Our flight attendant was awesome. Very friendly and attentive.

Negativ: The cabin temperature was cold and the flight was delayed by over an hour.

Positiv: The crew was great, the plane was new with good tech and space in the seats

Negativ: Terminal b at lga is a disaster

Positiv: Crew did a terrific job.

Negativ: Seats were too cramped and flight was overbooked. AA canceled us off flight and gave up our seats even though we were already confirmed.

Positiv: The fact that I got to my destination

Negativ: Having air conditioning on an aircraft is critical on a hot summer day. Especially when a flight is delayed 2 hours on the tarmac! Miserable.

Negativ: Was not allowed to get on slightly early with a car seat and a 3 year old to get situated in the seats, though on every other flight we have been allowed to. There was a delay that caused us to miss our connecting flight.

Positiv: Everything was great

Negativ: Had the seats in the emergency exit row had liftable handles between the seats, it would have been more comfortable... the rigid seats where not easy on my hips for a 9 hour flight

Positiv: Flight was delayed 2.5hr and all they did was give meal vouchers for $10 CAD while we were shut in the airport since it closed around us.

Positiv: The movies and outlets for charging things

Negativ: Don’t allow screaming babies/kids on the flight next time

Positiv: Partial the crew.

Negativ: Change the management. Worst customer service ever.

Negativ: We had to take a shuttle bus from the gate out to the plane, this made boarding very chaotic. The seats were not very comfortable- they needed more padding.

Negativ: Tightly packed seats made for discomfort. My knees were touching the seat in front of me.

Positiv: Flight and crew were wonderful. Perfectly smooth landing!

Negativ: I really wonder about the boarding procedure... isn't "back to front" more efficient? What is this Comfort +, Main Cabin 1, Main Cabin 2, Basic thing? Is that supposed to make you feel better because you paid for a seat selection?!

Positiv: Good on flight entertainment

Negativ: Tried to select my seat 2 weeks out from flight. Was told by multiple delta employees I can only change at the gate. Was unable to change seat and ended up getting downgraded to middle seat middle row. Rude flight staff that barked at the passengers

Negativ: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Positiv: Staff was great. Good experience for our first overseas flight

Positiv: The crew was amazing

Negativ: Great job

Positiv: Food

Negativ: Organization

Positiv: The crew was great, the plane was new with good tech and space in the seats

Negativ: Terminal b at lga is a disaster

Negativ: Entertainment didn't work neither did the flight attendants. They sat in the back and quite literally did nothing, no juice and water. Worst service ever. I'll fly Delta from now on. American what happened to you?

Positiv: Yes, crew were great

Negativ: Checkin was seamless. flight comfortable and pleasant. Unfortunately not much can be done about the worst part, which was total immigration disorganization on arrival at JFK. Coming from Rome which is a huge airport, it was shameful to see the difference. Sigh.

Positiv: Crew did a terrific job.

Negativ: Seats were too cramped and flight was overbooked. AA canceled us off flight and gave up our seats even though we were already confirmed.

Positiv: pilot was great... made the landing at key west seem easy!

Negativ: Flight attendants seemed to really like their jobs!

Negativ: Middle seat. Big guys dont fit well there

Positiv: Good service great aircraft

Negativ: Takes along time to get off airplane with everyone getting their bags from the overhead bins

Positiv: The flight attendant (age gentleman) with the quite sense of humor, and converse with a measure of ease. A role model for others, a nice aptitude than one can learn from.

Negativ: Just keep up the good work and always work towards self development. Treat others the way you would like to be treated, with respect.

Positiv: Food, landing, departure. Wonderful aircraft

Negativ: N/a

Positiv: It was ok...I always find paris-jeddah better than Frankfurt-jeddah (in food service, plane size, entertainment...etc)

Negativ: Food level need to improve...The chicken meal was not well prepared, and the chicken needed to be cooked well... flight attendent was nice and switched to a beef meal.

Negativ: Being near the back of the plane we missed out on all the food options except for the chicken wrap which was horrible. You ran out of everything else.

Positiv: Meal surprisingly good. Crew friendly, professional, and efficient.

Negativ: Small seats 4 abreast--too close for any comfort for transatlantic flight. Would not fly this particular airplane again if possible.

Negativ: Delayed the flight because they sold 1/3 of the seats, not a priority for American operating at a loss.

Positiv: Non stop smooth flight

Negativ: Gate crew sucked

Positiv: Polite crew

Negativ: No air traffic

Negativ: They hate kids

Negativ: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.

Positiv: The crew was amazing

Negativ: Great job

Positiv: The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta.

Negativ: Food selection

Positiv: The food. Crew was ok

Negativ: This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $