Finde günstige Flüge nach San Francisco

Negativ: "Bad social distance"

Positiv: "Felt safe and sanitary"

Positiv: "The crew went the extra mile to accomodate my bag due to not having a seat in front of me to stow it. Also, Delta Comfort was exceptional!"

Negativ: "Smelled like poop the entire flight. Actual poop in the lavatory."

Negativ: "Terrible delays"

Negativ: "Better food offerings"

Positiv: "No food, late by hour"

Negativ: "Sat on tarmac for 20 mins because we were early..."

Positiv: "Fast flight"
Negativ: "In one hour flight we could have some drinks and food. Snacks... can’t believe they don’t have any food/alcohol"

Negativ: "The bathrooms smelled every time someone opened the door. Febreeze, please!!"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Positiv: "Entertainment"
Negativ: "Food"

Positiv: "Service by crew. I was flying economy but it was par to business class."

Positiv: "Very comfortable, no complaints."

Positiv: "The guy announcing the boarding was a hoot! Great sense of humor."

Negativ: "No delays. And have the terminal bridge in working order"

Positiv: "Nice new seats"
Negativ: "Was too warm inside the plane. Boarding address was mobbed and not very well managed"

Positiv: "Yes"
Negativ: "Took off late. Other than that very comfortable and great experience"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "If offering free WiFi to Amex platinum card holders it needs to work f"
Negativ: "Fix it"

Positiv: "That it got me home"

Positiv: "Great service"
Negativ: "Look, if your kid is so young that he can’t get in a plane without screaming for four hours, you shouldn’t bring him on a plane and subject 200 people to that. It’s rude and selfish."

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Short time and easy on and off boarding."
Negativ: "One stewardess was in a mood but otherwise a very pleasant flight."

Positiv: "Didnt expect dinner but was served"
Negativ: "Delayed flight, offset entertainment, touch screen un responsive"

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Everything went smoothly - very happy"

Positiv: "On time"
Negativ: "Take a long time to taxi to the gate & getting off the plane."

Positiv: "Crew were very friendly specially with my 6yrs old daughter"

Positiv: "Everything was great, easy boarding, great idea (board ahead of your zone if you check bag free at gate), courteous staff, good food choices, arrived ahead of schedule, good movies."

Positiv: "Nothing"
Negativ: "Multilpe delays"

Positiv: "Clean plane, great breakfast options included with the flight. Crew was polished, helpful and genuinely nice! Gate agents at NYC were knowledgeable, organized, and quick. Boarding was a breeze. Impressive selection of movies for onboard entertainment choices."
Negativ: "I thought the $11.00 fee for 30 continuous minutes of full Wi-Fi access was a bit pricey, esp when it kept getting disconnected and ended being about a collective 7-8 mins of access."

Negativ: "late leaving, arriving and taxing."

Positiv: "Fast boarding and complimentary snacks."
Negativ: "I was seated next to a very large woman who came over the arm rest onto my seat."

Positiv: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "Delayed take off and waited for the bridgr"

Negativ: "See above"

Negativ: "Got in early"

Negativ: "Flight was delayed by 2 hrs. Annoying!"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "Force me to take a bad seat"

Positiv: "We were not happy with our flight my flight got cancelled 3 times I miss work they need to reimburse us and also reimburses the hotel cuz we had to stay at a hotel because they cancelled our flight three times and then our flight that we went out on Monday was late because of a flight attendant arriving late to the hotel to the airport"

Positiv: "All was quiet. It was an early flight. Nice offer of more snack choices than other airlines."
Negativ: "Didn't understand why I had to wait until getting to the gate to have a seat assigned when I purchased tickets several months ago. Since I was in the last boarding group, Had to check in my bag since it was already full, had fragile stuff in there and hoping everything is ok. it is what it is. Not anyone's fault but disappointing to have to do when I didn't plan on checking in and going to pick up at the baggage claim. This is what i wanted to avoid in the first place. could have at least offered to let us pick them up as we deplaned and not baggage claim!"

Positiv: "The temp"
Negativ: "It was too hot."

Positiv: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Positiv: "The seats were so comfortable"

Positiv: "Klm's consistantly high standards in everything they do."
Negativ: "Nothing"

Negativ: "All of the less than good, obvious!"

Positiv: "The crew."
Negativ: "The time between flights."

Positiv: "Excellent crew, good food & movie selection."

Positiv: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Negativ: "Not being to help on the ground in Copenhagen with delta issues"

Positiv: "very nice crew"
Negativ: "my bagfage was lost"

Positiv: "The crew was amazing, flight on schedule and good entertainment."
Negativ: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Positiv: "Good beverage service."
Negativ: "Over an hour delayj for departure."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Negativ: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "We got to Amsterdam on time"
Negativ: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Negativ: "Not enough leg room"

Positiv: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Negativ: "Boarding could be better"

Positiv: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Negativ: "Nothing"

Negativ: "wasn't able to take the flight since I missed it"

Positiv: "Great service"

Positiv: "Time and Good clean place.. in This case airpöane.."
Negativ: "It was not entreteiment st all"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Positiv: "Good selection of movies."
Negativ: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Negativ: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Positiv: "Great on board service from a very professional crew."
Negativ: "Can't think of a thing."

Positiv: "Food was excellent, frequent and filling"
Negativ: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Positiv: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Negativ: "Cramped seating."

Negativ: "The movie selection did not seem extremely varied."

Positiv: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Negativ: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Positiv: "Very friendly crew going out of way to assist in making trip comfortable"
Negativ: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Positiv: "Friendly attendants. Decent food, and frequent snacks and beverages."
Negativ: "No charging ports for electronic devices."

Positiv: "The crew were hardworking, responsive, conscientious and friendly"
Negativ: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Positiv: "I got some rest"
Negativ: "unable to charge my phone or watch movies"

Negativ: "Only serving beef as meal in economy was not great. A choice would be better."

Positiv: "Crew war Super!"
Negativ: "Schlimmes, altes, kleines und sehr beengendes Flugzeug, extrem schlechte Belüftung!"

Positiv: "Crew war super speziell Carsten!"
Negativ: "Eine Fussmassage hätte es noch toppen können."

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Positiv: "Sehr nette Besatzung Schnelles und geordnetes Boarding"
Negativ: "Verpflegung war kostenpflichtig mit Ausnahme von Tee und Kaffee."

Positiv: "Good selection of movies and music. Food was mediocre."
Negativ: "Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again."

Negativ: "I intensely disliked the 3 hour delay in Copenhagen!!! And that SAS offered the passengers in transit a meal voucher of only 50 danish Kronas, which was just enough to buy a tall Starbucks coffee drink but not enough to eat anything at the airport!"

Positiv: "Nix"
Negativ: "Anschlussflug wurde gecancelt"

Positiv: "Gibt nix gutes"
Negativ: "Flug wurde gecancelt ohne das man benachrichtig wird!!"

Positiv: "Definitely one of the cleanest aircrafts I have seen. Design in grey simple but good. Nice and friendly staff."
Negativ: "New Arla Milk packages have a strange form and way to open which makes it tough not to spill the milk on you!"

Positiv: "Nothing."
Negativ: "Everything. Our flight was delayed from our departing city because the plane was leaking water on the floor and they had to send in a special cleaning crew to try to stop it. We were not given the seats we pre picked months before when buying the ticket. The ac was broken for the first half of the flight. Then, we missed our connecting flight because of the first delay. Once we got onto a new connecting flight, it was also delayed and once again, we missed our last connecting flight and are not making it to our final destination today."

Positiv: "Nothing really; this looked like the cheapest transatlantic airline that I have ever taken. Will try to avoid in the future."
Negativ: "Limited selection of food, snacks, and drinks Limited selection of movies"

Positiv: "The food was great and the staff were excellent."
Negativ: "The entertainment selection was limited and there were no live channels - just prerecorded content"

Positiv: "Boarding on time"
Negativ: "Unfriendly crew & awful food"

Negativ: "Filme waren ok, aber nur ein Spiel (Schach) auf einem Interkontinentalflug (CPH - SFO) ist eher mager für einen 11h-Flug. Spiele müssen ja nicht sein, aber andere Fluglinien als SAS bieten da mehr..."

Positiv: "This airline is punctual and the pilots are good."
Negativ: "The service is minimal, you pay for any alcohol and the food is nothing to write home about."

Positiv: "That we had a bottle water"

Positiv: "The only thing that saved the flight was a good crew and decent food."
Negativ: "My husband uses a wheel chair and a delightful attendant wheeled him and about 20 other passengers to a very well equipped handicap area. There we all stayed until finally we demanded that we be taken to our flight which was supposed to leave in about 10 minutes. When we boarded the plane all the other passengers were already there and I was the last one on. All the overhead bins were taken and I had to put my carry-on under the seat which left me with almost no leg room. By the time we arrived in SFO my thighs and back hurt so much that I was worried maybe I would require medical attention. Which fortunately was not the case. It was luck that I had a bag that would actually fit under the seat."

Positiv: "Crew, food"
Negativ: "Boarding could have been smoother. Entertainment system could have a better selection of movies and tv programs"

Positiv: "On time, great customer service and great food."

Positiv: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"

Positiv: "The crew on-board were polite and did a fairly decent job, with what they had to work with... It's a big long flight of 11+ hours, so tough to deal with so many people. An unexpected surprise was the nice selection of all types of movies to watch and kill time."
Negativ: "300+ People on a plane will "radiate" heat, so the temperature inside the cabin after 6 hours was so hot that I was perspiring profusely. I even requested it be adjusted, which it seemed to be for a few minutes but then right back up to 27°C... it is too long of a flight to be that uncomfortable with no adjustments considered. I asked other passengers if they too were "uncomfortable" ALL said yes. This would have solved also in my opinion the screaming small children that were also obviously "irritated" A cooler cabin would have induced a "sleep" environment, none of which I was able to get. Sadly, based on this alone, I will not fly SAS again, unless Business Coach class or 1st Class. I was surprised that an additional Coca-Cola was charged for when some beverages were complimentary... puzzling."

Positiv: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Negativ: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"

Positiv: "Flug hat Minimumkriterien erfuellt. Sicherheit. Sehr gute Landung und Infos vom Käpten.Getraenke wurden offeriert."
Negativ: "Kein Entertainementsystem vorhanden. Kein Food. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Positiv: "Pünktlichkeit/ Sehr gute und viel Verpflegung/ Genügend Platz/"
Negativ: "Leider waren geschätzt 70% der Monitore kaputt. Ich hab den Sitzplatz gewechselt um Filme schauen zu koennen. Info über vorhandene Service( entertainment und food ) im Flug vor Abflug wäre wünschenswert."

Positiv: "The flight attendees were great, always taking good care of somebody and gave me more drinks/food when needed. You had enough space and everybody could sleep. Already looking forward to my flight back home."
Negativ: "The Entertainment could have some more movies to watch - After 3 movies there was absolutely no other movie that might have been interesting to me. However, after 3 movies you are also supposed to stop so it's not even so bad."

Positiv: "I was treated by the cew very, very badly. Food was terrible."

Positiv: "The salad they served me in SAS Plus had fish in it which I'm allergic too and the stewardess immediately found one that had chicken instead. She also sang a Lullaby song thanking us for flying SAS on landing. Great! :-)"

Positiv: "Great service, friendly stewards and stewardesses, delicious food"

Positiv: "Great flight, friendly crew, good food, entertainment was ok"
Negativ: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Positiv: "Pünktlicher Abflug und zügiges Boarding, die Crew war freundlich reserviert."
Negativ: "Essen nur in der teuersten Buchungsklasse inklusive, ansonsten wenig Auswahl."

Positiv: "The service is nice, people are friendly, and good environment at airport!"
Negativ: "The flight delayed too long...I was waiting total 8hrs in Copenhagen Airport! The first time I took SAS."

Negativ: "5 STD. Verspätung."

Positiv: "Angenehmer Flug, schnelles Boarding und Deboarding..."
Negativ: "Alte Machine, Lange Wartezeit im Flieger ohne Erklärung für die Verspätung. Keine Zeitschrift, Personal Recht unsichtbar. Kaffee ohne das Milch oder Zucker angeboten wurde."

Positiv: "Very friendly crew Intime departure and arrival"
Negativ: "It was extremely cold in the plane (I was in row 32). Many passengers had the blue blanket wrapped around them even over their head"

Positiv: "Check in, Fast Track, lounge, 1. Reihe"
Negativ: "man sitzt auf engeren Sitzen (Tablett ist in der Armlehne), aber ebenso zu dritt wie in der Eco. 1A-B-C haben viel kleineren Fußraum als 1D-E-F Stewardess wollte kein Handgepäck erlauben, da die Kanine bereits zu voll war. Ich schuld vor, sie solle erst einmal das Gepäck der Mitarbeiter aus der Kabine nehmen, dann reicht es auch für die Paxe ...."

Positiv: "Essen in der Business Class okay"
Negativ: "Irritierend, dass in der Businessklasse der Mittelsitz NICHT frei bleibt"

Positiv: "Delayed flight arrived nearly on time."
Negativ: "- Boarding process chaotic. Boarding began 20minutes after the scheduled delayed-boarding time without any notice. Gate seating area at CPH was far too small - very stuffy and standing room only. - Aircraft on its last leg. Most of the A340's seats had broken cupholders. Restrooms were out of paper/soap with no attention from crew. Overhead personal lights were either burnt or malfunctioning. - Lunch meal was decent. pre-landing meal is the same as the snack... some sort of dry and non-appealing wrap. - Crew did not perform passenger safety-check before takeoff and landing (seat backs raised up and seat belts fastened)."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem ultrakurzen Flug."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem kurzen Flug."
Negativ: "Komfort dürfte etwas besser sein. Unterhaltung gab es keine."

Positiv: "I am pleased we landed."
Negativ: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."

Negativ: "Aufgrund vorheriger Verzögerungen war der Flug mal wieder verspätet. Information am Gate eher mangelhaft."

Negativ: "Für die Verpflegung (Cola und Nüssli) musste ich 50 Kronen zahlen. Das geht einfach nicht, auch wenn es ein share code Flug war, weil das Ticket von Swiss war"

Positiv: "Nettes Personal, schnelles Boarding."

Negativ: "Mostly junk food"

Positiv: "I liked the movie quality and overall order of the stuff and the flight."
Negativ: "Since when do I have to pay for wine? :( Also, too few movie choices."

Positiv: "Very comfortable 11+ hr flight. I also had an empty seat next to me so maybe that helped? The food was great."
Negativ: "I wish the landscape cameras worked the entire time!"

Negativ: "Delayed, charged even for water:("

Positiv: "Entertainment variety"
Negativ: "You had to pay for drinks"

Positiv: "Ground crew was very helpful and flight was comfortable."

Negativ: "Entertainment system was not working on all seats"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Positiv: "rien"
Negativ: "tout est à revoir !"

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Negativ: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Positiv: "Great crews, excellent customer service"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Negativ: "The craft is a bit old. Harsh landing."

Positiv: "Not being charged for my first bag of luggage"
Negativ: "Nothing"

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Negativ: "See above. Overall, very nice experience."

Negativ: "Baggage check in was stressful"

Positiv: "The crew was efficient and friendly. The plane took off on time and landed on time."
Negativ: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Negativ: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Positiv: "Didn’t like the sandwich offered"

Negativ: "Verspätung"

Negativ: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Negativ: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Positiv: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Positiv: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Negativ: "The seat padding is rather thin."

Positiv: "My seat"
Negativ: "Crew"

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Negativ: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Positiv: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Negativ: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Negativ: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Positiv: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Positiv: "The crew worked hard, but the food was below the French standards."
Negativ: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "Great service and food."
Negativ: "Tv screen is resolution is to low. Hard to see details."

Negativ: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Positiv: "Everything!"

Positiv: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Negativ: "Screen broke half way through flight. Food was poor"

Negativ: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Positiv: "The quality of service from the staff and their courtesy. A great asset of the airline."
Negativ: "My luggage was left behind - this despite my being lifetme platinum."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "The space and the people"
Negativ: "Nothing"

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Positiv: "I would like to come on time each trip because I got two late time before with airfrance"

Positiv: "The service"
Negativ: "Nothing"

Positiv: "nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps."
Negativ: "staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto."

Positiv: "New plane, great seating."
Negativ: "Food should be tastier and boarding should be more efficient and on time."

Positiv: "Sehr saubere, helle und moderne Kabinenatmosphäre.Trotz der kurzen Flugzeit gab es Snacks und Getränke. Sehr freundliches Bordpersonal. TAP, sehr gerne wieder."
Negativ: "Die Qualität der Lautsprecher an Bord sollte geprüft bzw. verbessert werden. Die Soundqualität war bezüglich der akustischen Verständlichkeit schlecht."

Positiv: "Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines"
Negativ: "The Kayak website sucks"

Positiv: "seat was very comfortable with good leg room. Crew was very polite"
Negativ: "coming thru the cabin for garbage pickup more often"

Positiv: "Very happy with the service and seat comfort. Thank you"

Negativ: "I was not informed the ticket didn’t includes luggage"

Positiv: "Crew was very good. Seats were spacious. Plenty of entertainment."
Negativ: "More frequent snacks."

Positiv: "Crew was great, the plane was barely full, so you were able to stretch out."
Negativ: "Food could be better."

Negativ: "Boarding process was disorganized and no announcement was made about paper boarding passes and not accepting electronic ones. The seats were very cramped"

Positiv: "Everything very professional and high quality."
Negativ: "The queue for the check-in / bagagge drop-off took almost an hour; only towards the end a second regular counter (besides the premium) was opened."

Positiv: "Thé crew was nice and helpful."
Negativ: "I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers."

Negativ: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."

Negativ: "Too late with delay"

Positiv: "Extremely friendly flight crews, never hesitate to help with a smile on their face!"
Negativ: "The layover situation needs to be improved. When you give 50 minutes, there really isn’t enough time to deplane, get through the check point, and make it to the terminal. We were told to run like animals in the airport in order to not miss the flight."

Positiv: "Plane was fairly modern inside with power sockets and usb sockets for each seat."
Negativ: "Checkin was a total computer and staff failure. Checkin staff really bad and unhelpful Boarding was late. Mechanical delays over an hour. Late flight. Flight attendants forcing you to put bags under seat in front of you instead of overhead bin. Bad lunch. Some attendants poor attitudes."

Positiv: "Nette Crew"
Negativ: "Essen - kein glutenfreies Menü"

Positiv: "Flight was more spacious on the way back to Boston"

Positiv: "Flight on time"
Negativ: "No gluten free meal available"

Positiv: "Self checkin, there was no line and things moved quickly."
Negativ: "Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood."

Positiv: "Crew and on time flight"
Negativ: "Entertainment"

Positiv: "Die Crew"
Negativ: "Das Essen. Die Unterhaltung."

Positiv: "Überpünktlich!!! Steckdose am Sitzplatz"
Negativ: "Alles ok!"

Positiv: "Die Besatzung war wie immer nett"
Negativ: "Über 2h Verspätung und wie toll wäre es, wenn TAP nur einmal pünktlich sein könnte"

Positiv: "Verspätung wie schon üblich bei TAP"
Negativ: "Einfach nur mal pünktlich"

Negativ: "Flug verpasst da Anschlussflug gecancelt"

Positiv: "Flug gecancelt"
Negativ: "Benachrichtigung das Flug gecancelt wurde"

Positiv: "Not much. Check in luggage charges destroyed the experience, this was not disclosed on the ticket itinerary"
Negativ: "TAP charges $120 1st checkin bag, this was not disclosed on the itinerary or kayak site when we book the ticket. We expect kayak to refund this."

Positiv: "super friendly crew. attentive and cordial"
Negativ: "wine only, no other alcohol"

Positiv: "Everything was very good."

Positiv: "The crew were excellent during the flight."
Negativ: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."

Negativ: "Bei lufthansa Tarif mit Sitzplatzreservierung gebucht, TAP lässt sich das dann nochmals bezahlen. Umsteigeverbindung zu Eurowings, Gepäck durchchecken nicht möglich, also genug Zeit einplanen um das Gepäck abzuholen und wieder einzuchecken! Nach dem getränkeservice versammelt sich das Bordpersonal hinten im Flieger zum schnacken."

Positiv: "Freundliches Personal"
Negativ: "Sitzlehne bewegt sich nicht Kein Entertainment"

Positiv: "Staff was pleasant, nothing special"
Negativ: "Food was mediocre and cold except for the major hot dish. Lights were on almost all night in cabiaudio and video were subpar or nonexistent. Staff explained it was an old plan Seats were okay for short fight but not comfortable for long flight"

Positiv: "Pünktlich gestartet, aufmerksames Flugpersonal"
Negativ: "Etwas verspätete Ankunft"

Positiv: "Flug war fast 1h verspätet"
Negativ: "Fächer für das Handgepäck völlig überfüllt"

Positiv: "Eigentlich relativ viel Platz/Beinfreiheit."
Negativ: "Nach Verspätung von einer Stunde nochmals im Flugzeug eine weitere Stunde auf den Start gewartet."

Positiv: "Clean modern aircraft"
Negativ: "Left 35 minutes late; had to take a bus to the plane in Lisbon (no gate)"

Negativ: "Flight was delayed"

Positiv: "New and clean planes"
Negativ: "Seats in the back with little legspace."

Positiv: "zweites Flugzeug E90 altes gerät Top in Schuss mit viel Beinfreiheit."
Negativ: "80 min Verspätung"

Positiv: "Flugpersonal war freundlich und aufmeksam. das erste Flugzeug war ganz neu A 320R"
Negativ: "flug 24 min verspätet :-("

Positiv: "We had comfort seats and I liked that because of the space you have, 2 simple meals and they served water in between the meals I will fly TAP again"
Negativ: "Entertainment is okay, poor sound, and the quality of the screen was so so,"

Negativ: "When the flight was delayed the people at the desk did not make an announcement about the delay, what was causing it and what we could expect. People waiting had to find out through rumors. There was no good communication. We also were unable to choose our seat and were stuck in the two middle seats when there were free aisle seats still available. My controller for the tv didn't fit back into the holder easily at all and my husband got a blood blister trying to force it back in. Headrest to hold my head didn't stay put to give proper support while trying to sleep."

Positiv: "the crew was amazing and very polite"
Negativ: "the screens weren’t touchscreen and the headphones had to be held in a certain position to work. they also charged us the monthly salary of a mcdonald’s employee for bags..."

Positiv: "Der Flug war pünktlich, das Personal freundlich und sogar für Verpflegung war im Preis inbegriffen gesorgt"

Positiv: "Freundliche und aufmerksame Crew schaffte Wohlfühlatmosphäre. Der gereichte Snack und Getränke waren inklusive und schmackhaft"
Negativ: "Flug mit neuem Airbus A320. Gute Sitze und ausreichen Beinfreiheit. Superweiche Landung in FRA!"

Positiv: "Da dies mein Anschlussflug war würde ich direkt auf den richtigen Weg zum richtigen Gate verwiesen und hatte daher auch keine Probleme beim Boarding. Im Flugzeug gab es bei 10h Flugzeit (nachts) zwei große Mahlzeiten die tatsächlich sehr lecker waren. Es gab eine riesige Auswahl an bekannten Filmen und Serien was mich sehr begeistert hat. Decken/Kissen/Kopfhörer ebenfalls sehr angenehm"

Positiv: "Der Flug hatte 30 min Verspätung, da aber alles glatt geregelt wurde und ich dann direkt zum Anschlussflug konnte, hatte ich keinerlei Probleme. Verpflegung war großartig, man hat sich auch leicht zurecht gefunden."

Positiv: "One of the best services on a shorthaul flight in business class! What impressed me the most: the flight attendants were incredibly attentive and so kind - took time to chat with us etc. Besides that excellent service. I didn’t even miss personal screens, and that says a lot!"