Finde günstige Flüge nach San Francisco (SFO)

Positiv: Crew was friendly

Negativ: Not as nice as the flight to and from Honolulu

Positiv: Guter Service

Negativ: Pünktlichkeit

Negativ: We had a 5:35 am flight and the plane was 1/2 hour late to gate. By the time it got there, we spent over 1 hour sitting at gate loaded up waiting for weather to clear. It was fine when it was supposed to be there. Therefore, this was not initially a weather issue. Our connecting flight is 12 hours after Our schedules flight. I have a 1 year old toddler. Customer service rep less than sympathetic personality.

Positiv: Not much

Negativ: Lady at check in, Helen, at Pearson was TERRIBLE. No compassion for us travelling with a 2 month old baby, and then booked our seats with united in separate locations with no bassinet. I will never use air Canada Again.

Negativ: Arrived 5 hours late

Positiv: The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable.

Negativ: The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Positiv: Crew was very nice and the food was excellent.

Positiv: The crew

Negativ: Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.

Negativ: Flight delays is a constant problem with this company

Positiv: At least it was a flight

Negativ: Noisy, no complimentary snacks nor drinks, no legroom

Positiv: Edficient boarding and pleasant onboard service

Negativ: Cleanliness of plane and limited movies

Negativ: It was very cold inside the airplane. I have to ask multiple times for blanket.

Positiv: New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable.

Negativ: Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?).

Positiv: seats and entertainment was great

Positiv: The boarding was very quick

Negativ: Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself.

Positiv: great crew.

Negativ: no food, very uncomfortable cramped seats.

Positiv: Very speedy embarkation process

Negativ: The seats weren’t comfortable, no snacks were offered at all unless you paid for food, & we had to get off the plane in Iceland on the runway & walk to a bus that took us to the terminal.

Positiv: Crew was very helpful and friendly, and we were greeted with a bottle of water for the flight. Entertainment is nice with free movies, music and Iceland travel video blogs. Water/soda/coffee offered multiple times, and water additional times.

Negativ: Boarding was walk-to-outside-stairs, more an airport versus airline thing, in truth the fresh air was nice, just glad it wasn't pouring rain. Seat comfort was barely okay, the 757 seats were basically in contact with my knees, tough for such a long flight. Their 767's are much better. Didn't like paying 60 GBP (pounds, about $75) for 3 sandwich lunches with 3 alcoholic drinks, IcelandAir could do better.

Positiv: Very cramped flight.

Negativ: Very cramped flight.

Positiv: Both the crew and the leg room are awesome!

Negativ: Na

Negativ: Food

Negativ: Incoming flight delayed so late departure

Positiv: clean planes, timely service, nice flight attendants

Negativ: no power outlets narrow selection of juices/water on the plane

Negativ: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Positiv: Leg room, friendly crew, good choices for entertainment, nice blankets!

Negativ: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Positiv: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.

Negativ: Limited controls on the entertainment.

Negativ: Turn the lights on early making it hard to sleep

Negativ: The flight was cancelled and had to be rerouted on United Airlines.

Positiv: Quick flight

Positiv: Everything OK

Positiv: Great service, easy boarding, good flight.

Negativ: Cramped seats, like everyone.

Positiv: Guter Service

Negativ: Pünktlichkeit

Positiv: On time.

Positiv: Crew was responsive

Negativ: Late departure, sitting on the tarmack for hours, most uncomfortable seats

Positiv: Crew was good

Negativ: Food

Positiv: Crew was in a festive mood, the meal was unexpectedly delicious

Negativ: Seats ok, but could be more comfy

Positiv: They considered my reguest of vegiterian food.

Negativ: I have no complaints.

Positiv: We got to Amsterdam on time

Negativ: 1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty

Positiv: DIY snack area

Negativ: Food and seating

Negativ: I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre.

Positiv: Crew was very nice and the food was excellent.

Positiv: It was only 2 hours

Negativ: Small plane, no movies

Positiv: Nothing

Negativ: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Positiv: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Negativ: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

Negativ: poor customer service.

Negativ: 1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.

Negativ: I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable.

Positiv: The crew were amazing and the flight was very smooth.

Negativ: Keep up the good work

Positiv: Crew's hospitality, good music, good destination material, terminal info, good system overall

Negativ: Less legroom, storage space, bad food, few movie options.

Positiv: Flight duration

Negativ: Very stingy with the drinks Cramped seats