Finde günstige Flüge nach San Francisco (SFO)

Negativ: small seats,no LCD for each one,food nor so good.

Positiv: Timely departure and pleasant staff on board

Negativ: It was cold during the flight,

Positiv: I like the food and servise

Negativ: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.

Positiv: I did like that the flight wasnt full

Negativ: Website was not intuitive with regard to baggage fees. Paid $100++ for ONE bag ans then they failed to transfer my bags to the connecting flight. Still waiting on the status of my belongings.

Positiv: airlines could have mentioned that the second leg would require going thru security again and would take a very long time and that I should do this immediately after disembarking even though a gate had not yet been assigned. As A consequence of an intensive interview process before boarding the international leg of the trip (initially only two reps processing everyone on the plane for a few minutes each) the plane left the gate late. It also lost another 15 -20 minutes in flight making it 30 minutes late and I missed my connection in Miami necessitating me to spend a night in a motel and finish my flight the next day.

Negativ: Had the crew enabled me to be first off the plane I would have made the connection but I lost an additional 20-25 minutes being seated in the rear of the plane

Positiv: The tripulation are very nice people. The food is better last year. Is good.

Negativ: The space between seats are small.

Positiv: Nothing to like. Rude staff.

Positiv: Service was great!

Negativ: It would be nice to have a few more food choices for the long flight

Positiv: Very helpful and courteous flight attendants; low fare; ability to reserve a seat when ticket was purchased. Leg room was good.

Negativ: No procedure for boarding except to have everyone pile up in one mass. The staff at the gate seemed irritated that we had not had our boarding passes clearer at the counter, even though we had no bags to check and the boarding pass directed us to go directly to the gate if no checked bags. We had to stand aside while the inpatient staff cleared us. Naturally as more passengers went ahead, we had to search hard for a place to stow our carryons.

Positiv: Staff

Negativ: Same old movies Back row Seats didn’t go back

Positiv: N/A

Negativ: Our flight was delayed 3 hours and we were instructed to rebook. After waiting over an hour to talk to an agent, we were supposedly rebooked to an Air France flight. After rushing to another terminal, the Air France check in agent told us she could not find our tickets, although the Icelandair agent gave us written confirmation. After being sent to the Air France ticketing agent (another office), we were told we were on a British Airways flight. COMPLETELY DIFFERENT AIRLINE. How were we supposed to know this? This was extremely frustrating. But BA treated us great and we can now see why they have such a great reputation.

Positiv: Crew excellent

Negativ: Boarding process lengtoamd flight delayed

Positiv: Good service

Negativ: Das Umsteigem

Positiv: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Negativ: N/A

Positiv: Fast boarding with group number priority

Negativ: No complementary rescteshments. You had to pay and only pay by card.

Positiv: Good service

Positiv: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Negativ: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

Positiv: Crew was very professional, food options were excellent.

Positiv: Very attentive, friendly and multilingual crew, frequent offers of food/drinks, good selection of movies

Negativ: More a problem of the San Francisco airport than the airlines, but getting through passport control/customs involved multiple VERY long, slow-moving lines with very few people working to process the crowds. Then, even though my bags were checked all the way through to my final destination, I had to pick up my luggage and re-check it, and go through security again--and that also seemed poorly organized and/or short-staffed.

Positiv: Overall once on the flight the service and comfort were very good. Attendants were very nice and helpful. Always had a smile and made the flight enjoyable. We specifically picked this Airline for its service and reliablity

Negativ: The checkin and "Automated" Baggage Check were a disaster. It took us a full 2 hours to check our bags and get to thru security and our gate. We were practically running to get to the end. The layout of the airport is very tough to get from point A to point B. Walking a long distance with multiple security checks. On top of that, the plane was almost an hour late boarding and then taking off. It was a mass of people with no way to cue for an orderly boarding process. No instructions or info given to allow us to go get something to eat or drink prior to boarding.

Positiv: Glad that i was able to secure a seat in the emergency exit row (row 70)

Negativ: Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

Negativ: I never fly United because the spirits aren’t free so I chose Lufthansa. You can imagine my disappointment when it became a United flight and had to pay. Lufthansa you’ve lost a customer here.

Positiv: The in flight attendants were very helpful and attentive. Boarding was quick and organized.

Negativ: The entertainment system didn’t work well to start, and then stopped working altogether 2 hours into a 5hr flight. The staff tried to fix it and were very apologetic, which made up for it. The seats were a little too hard for me. I was pretty sore by the end of the trip.

Positiv: Everything

Negativ: Nothing

Positiv: Meals, comfort, polite staff

Negativ: Nothing

Positiv: Pleasant Flight attendants and good pilot.

Negativ: No free drinks at all! Cheap airline

Positiv: Fast boarding with group number priority

Negativ: No complementary rescteshments. You had to pay and only pay by card.

Positiv: Crew was very professional, food options were excellent.

Positiv: Crew excellent

Negativ: Boarding process lengtoamd flight delayed

Positiv: The plane left on schedule.

Negativ: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Positiv: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Negativ: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

Positiv: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Negativ: N/A

Positiv: Crew excellent

Negativ: Boarding process lengtoamd flight delayed

Positiv: Crew was very professional, food options were excellent.

Positiv: Good service

Positiv: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Negativ: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

Positiv: The plane left on schedule.

Negativ: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Positiv: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

Negativ: Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken.

Positiv: TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it.

Negativ: I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only).

Positiv: I did like that the flight wasnt full

Negativ: Website was not intuitive with regard to baggage fees. Paid $100++ for ONE bag ans then they failed to transfer my bags to the connecting flight. Still waiting on the status of my belongings.

Positiv: airlines could have mentioned that the second leg would require going thru security again and would take a very long time and that I should do this immediately after disembarking even though a gate had not yet been assigned. As A consequence of an intensive interview process before boarding the international leg of the trip (initially only two reps processing everyone on the plane for a few minutes each) the plane left the gate late. It also lost another 15 -20 minutes in flight making it 30 minutes late and I missed my connection in Miami necessitating me to spend a night in a motel and finish my flight the next day.

Negativ: Had the crew enabled me to be first off the plane I would have made the connection but I lost an additional 20-25 minutes being seated in the rear of the plane

Positiv: Crew was very professional, food options were excellent.

Positiv: Sehr hohe Handgepäckmenge. Ein Urlaub alleine damit ist durchaus realisierbar

Positiv: Good service

Negativ: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc