Finde günstige Flüge von USA nach Flughafen Frankfurt

Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."

Positiv: "Flexible seating due to only very few passengers. On time departure and arrival"

Positiv: "Amazing crew, very nice and helpful."

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Positiv: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Negativ: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."

Positiv: "The help desk employees who helped me rebook my flight."
Negativ: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"

Positiv: "Friendly service and not a super crowded plane."
Negativ: "In-seat entertainment was not working for me, and boarding process could be drastically improved."

Negativ: "The person next to me had a distinct body odor."

Positiv: "Always love the SIA business product on long haul."
Negativ: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Negativ: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."

Positiv: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Negativ: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"

Negativ: "Great Airline. Great staff and service. Good food and drink."

Positiv: "Everything, perfect flight"

Positiv: "The crew was amazing. The seat were uncomfortable"

Negativ: "Food could have been better."

Negativ: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."

Positiv: "Boarding. Timely departure"
Negativ: "Entertainment selection."

Positiv: "everything in suite class"

Positiv: "Service was excellent, always with a smile."

Positiv: "Perfect!!!"

Positiv: "excellent - comfy plane, great service, excellent stuff."

Positiv: "Everything else"
Negativ: "Food was less than marginal"

Positiv: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."

Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"

Positiv: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Negativ: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."

Positiv: "The crew was very nice and professional and the amenities were top notch."
Negativ: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."

Negativ: "Essen könnte besser sein"

Negativ: "Essen könnte besser sein"

Positiv: "Very organized"
Negativ: "Seats could be a bit more comfortable in premium economy"

Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."

Positiv: "A380 ist ein tolles Flugzeug"

Positiv: "The aircrafts, on-board service on Sin Dxb route"
Negativ: "The thing that Inhad to fly Silk Air with one of four flights."

Positiv: "I was inpressed"

Positiv: "The flight attendants were amazing."

Positiv: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Negativ: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."

Negativ: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."

Negativ: "Essen könnte besser sein"

Positiv: "Gutes Team"
Negativ: "Essen"

Positiv: "There was nothing to complain about..a very friendly staff, departure on time !"
Negativ: "No newspapers and magazines on board !"

Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."

Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."

Positiv: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."

Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."

Positiv: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Negativ: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."

Positiv: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Negativ: "Nothing! Best daytime flight to europe! And home before midnight"

Positiv: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"

Positiv: "Service from Singapore airlines"

Positiv: "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Negativ: "Cheaper baggage rates"

Positiv: "It was a great flight!"
Negativ: "nothing, pretty much perfect!"

Positiv: "The staff were helpful. The entertainment had good variety. Adjustable head rest was useful."
Negativ: "The seat was a little lumpy. More leg room would always be appreciated."

Negativ: "Wenigstens Wasser ausgeben ohne zusätzliche Kosten"

Negativ: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."

Positiv: "The crew was very good and there was enough leg room."
Negativ: "The dinner option was underwhelming."

Negativ: "Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food."

Negativ: "Poor communication about the reasons for our 4 hour delay. Also, we purchased Economy X, which should have given us priority boarding, but we were told we had to stand in the general admission queue."

Positiv: "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Negativ: "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."

Positiv: "- Special meals available for those with dietary restrictions. - Friendly cabin crew."
Negativ: "- Boarding kept getting delayed without any warning. - Duty free purchase was meant to be collected just before boarding the plane but mine was not there. This was not so much an issue but the man said he would have my bag sent to my seat and I was subsequently approached by a crew member who asked for my receipt. Which he was holding in his hand. I would have thought it would be quite easy to confirm the person without them having the receipt as the their name and seat number is on the receipt but he had to go back and check if it was okay. - Found it hard to sleep on the overnight flight due to uncomfortable seats. Would probably not be an issue in upper class. - No comment on entertainment as did not use it."

Positiv: "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Negativ: "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."

Positiv: "Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)"
Negativ: "Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t."

Positiv: "The flight felt so short, service was amazing, food was good. Great overall experience."

Positiv: "The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew."
Negativ: "Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips."

Positiv: "Loved the food and ambiance"
Negativ: "The on air entertainment was surprisingly low quality"

Positiv: "Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!"
Negativ: "The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l."

Positiv: "The crew were friendly."
Negativ: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."

Positiv: "Lovely food and staff. Lots of food."
Negativ: "The seat pocket in front of me was broken. I didn't want to make a fuss but one would have thought during checks pre-flight that should have been noticed and rectified. I was flying with my family including my 4 yr old and we had lots of toys to keep her entertained but had no where to put them apart from on our seats and tables when we were allowed to have them down."

Negativ: "My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!"

Positiv: "Nothing"
Negativ: "I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs."

Positiv: "Nice airline, great crew and service."
Negativ: "Leg room and space was great but the seats could use some more cushion."

Negativ: "Once In London, we were told by British Airways that was flying us to Nice that Delta had “lost” our infant electronic ticket - It took 1.5h to get new ticket reissued! We missed our connection and had to wait 3 more hours for the next flight - We were somewhat lucky as multiple flights were delayed/cancelled that day - I will avoid using Virgin Atlantic in the future as they need Delta and British operate their flights and this makes it prone to issues like that"

Positiv: "I could sleep in peace the entire flight and the food. The little care packages we receive with a sleeping mask and ear plugs are also fun and useful."

Positiv: "The flight was a good flight overall. I was able to relax on the flight because I had the option of paying for a seat with more leg space. The cabin crew was pleasant and quite helpful"
Negativ: "I didn’t like the fact that I had to pay for extra leg space. I’ve travelled with other airlines and had to option to choose my seat without any additional charge"

Positiv: "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Negativ: "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."

Negativ: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"

Positiv: "Helpful flight attendants"
Negativ: "Delay at the airport due to system down where agents had to check in everyone manually"

Positiv: "Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating."

Positiv: "Leg room in economy was good. Staff very professional and made a long flight bearable."
Negativ: "At check in the name on my reservation read Ron, not Ronald which is on my passport. The second agent I was referred to was unpleasant and charging $100. Had same problem out of Seoul but there was no charge for the ticket change. My interaction with the second agent left a very bad taste in my mouth."

Positiv: "Everything!"

Negativ: "the child got the same food as us due i did not make clear i need a child food, now i am asking : is not clear that in that seat is a child of 4 years old ?"

Positiv: "Legroom was much better than on U.S. carriers doing same long trip."

Positiv: "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Negativ: "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."

Positiv: "Food was great, plenty of it also"
Negativ: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."

Positiv: "the food was very good and they hd a good list of selections of movies."
Negativ: "the crew was very dry. they did not seem too happy."

Positiv: "Everything was great and I truly enjoyed this flight."

Positiv: "I liked the food and refreshments and the on flight entertainment was good.."
Negativ: "I didn't like the boarding process.every other flight I've been on they board plane by rows.on this flight everyone was boarding at same time which was annoying and held up the boarding process.."

Negativ: "Everyone was delightful during the entire flight."

Negativ: "Boarding process was unorganized. Food was mediocre compared to emirates. Video monitor was poorly designed and limited options on movies and languages. Crew is just average compared to other airlines Online checkin and seating choices were difficult to do and not user friendly"

Positiv: "Flight crew were awesome! I got super sick with Bali belly and the crew did everything in their ability to comfort me."
Negativ: "Sitting in the galley vomiting for 6h. Flight was completely packed since flights the day before had been canceled, but a full flight isn't really something you can complain about."

Negativ: "the seats are not as comfortable as those on new planes"

Positiv: "Virgin gave everyone meal vouchers to use at the airport during the 5 hr. delay. Also, they still offered a meal on the plane."
Negativ: "I couldn't get the inflight entertainment to work. I wish they would offer devices to borrow on the plane."

Positiv: "Entertainment system is great"
Negativ: "Still very cramped. Cannot lower tray if you have anything in pocket (like an iPad or magazine) Should board rear section first."

Positiv: "As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience."
Negativ: "The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front."

Positiv: "Very friendly and helpful staff! Food was very good too."
Negativ: "More leg room always desirable"

Positiv: "We were late arriving at the airport and the checkin desk people were SO nice putting us through. Otherwise we never would have made it on the flight. Also the extra legroom seats were well worth it!"
Negativ: "Nothing!"

Positiv: "The food has improved."
Negativ: "Flight turned back after an hour. Held in HK for 24 hours. Dreamliner no big sea change in air transport. Economy still uncomfortable and cramped. Crew give the impression of being bossy and aloof, I saw them making faces behind someone's back. Emirates crew are so much more helpful and pleasant."

Positiv: "Top notch for a long economy class flight. Great new plane!"

Positiv: "Wasn't overcrowded, the food and service were great"
Negativ: "They ran out of beer!"

Positiv: "Very attentive and friendly crew! The plane was nice and clean, nice purple tinted lights. They served us plenty of complementary meals, snacks, mints and drinks. The in flight entertainment was the best I've seen yet: movies, tv, music, games, all recent and easy to use. We will definitely fly Virgin Atlantic again!"

"Flight was overbooked and we didn’t leave on time."

"It was just ok, flight attendants seemed tired and annoyed, they were not pleasant and welcoming."

Positiv: "Crew was friendly"
Negativ: "Entertainment / TVs were not working"

Negativ: "Internet and plane was small and old"

Positiv: "The cabin was clean and the crew was friendly."
Negativ: "Better snacks. Chips or mini cheese platter"

Negativ: "Delayed for hours on runway"

Negativ: "Wearing a mask was difficult."

Positiv: "Boarding"
Negativ: "Food"

Negativ: "Comfier seats"

Positiv: "Very controlled and safe Covid procedures. Outlets and screens at every seat."

Positiv: "Felt very clean and so glad they are not selling every seat"

Positiv: "The space between passangers and the steps the crew took to ensure our safety."
Negativ: "Nothing it was a perfect flight."

Positiv: "Everyone was great."
Negativ: "Nothing"

Negativ: "Everything was good"

Positiv: "I always have a consistently good experience on Delta. Everything was great."

Positiv: "We left on time and arrived early. The seat in comfort class had excellent leg room."
Negativ: "The food was mediocre, to say the least."

Positiv: "the video controller in the headrest of the seat ahead of me. you could see the flight pattern, speed, temperature outside and other specs, which were interesting."
Negativ: "once again, the delta crew does not maintain their planes properly. during the taxi stage to get to the airway to lift off, there was a horrendous growling sound coming from the plane............seems like their hydraulic system is not maintained very well at all and it made a howling sound throughout the plane all the way to take off! we were wondering if there was something wrong with the plane."

Negativ: "The check process was ridiculous. There not enough room in the box for me to explain my experience but the ticket agent lied to me, said he couldn't take my bag until I got a paper receipt and boarding pass from a kiosk despite having had pre-paid for my bag and digital boarding pass. 25 mins wasted"

Positiv: "N/a"
Negativ: "Explain why there’s over a 2 hour delay"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Everything was as expected. Few delays but weather related and was only about 90 minutes"
Negativ: "Reclining seats"

Positiv: "Toller Service"

Positiv: "We landed 45 minutes ahead of schedule."
Negativ: "Boarding was rushed and we left the gate late."

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Negativ: "N/A"

Negativ: "Originally, they were putting me on a flight connecting through Atlanta. However, I was traveling with my brother and there was only one seat on it. After looking again, we were put on a much better route through Detroit. I did not have a seat on the second leg and was stressed that I could get bumped. I made the flight but was given a middle seat. Since I have clostrophobia I began to panic. My brother sacrificed his exit row seat for me. He had booked through Delta. I wondered if he got better treatment because of that"

Positiv: "The food and the treatment"

Positiv: "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
Negativ: "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."

Negativ: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Negativ: "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."

Positiv: "The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time."
Negativ: "Virtually no food options."

Positiv: "Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated."
Negativ: "That we were delayed on the plane for two hours on a small plane but I know it was out of their control."

Positiv: "There were many delays and cancellations due to bad thunderstorms at LGA. Despite a few hours delayed (because the airport was closed due to the storm), the flight was still schedule to leave! I was very happy about that. They did issue waivers for those who could not make the later time. Once delta got the ok to fly.. The flight left the gate very fast and we arrived and exited the plane super fast too. The process was so efficient and quick, I did not feel the waiting period. The flight attendance were so happy and positive, they made he flight very enjoyable. Great job delta!"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "I arrived safely."
Negativ: "We all were bused to the plane. And we all had to stow our carry on bags with checked luggage."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Nice plane. Efficient crew"
Negativ: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"

Positiv: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Positiv: "Comfy on time and personable. Food was good too. Thank you."
Negativ: "It was all good."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "My seat was taken by another person and the crew member was not very helpful with getting the issue resolved"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "Got put on standby despite having purchased my ticket over 1 month in advance"

Negativ: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."

Negativ: "I understand gate changes happen, but I got 4 texts switching the gates back and forth. Is that necessary?"

Positiv: "The crew were professional and courteous"
Negativ: "The fight was delayed multiple times, starting at a 5:44 takeoff and finally taking off around 9:15. It was delayed in 30 min increments, which made it hard to do anything else around the airport since I was constantly in a state of "about to board." A frustrating experience. No posts of extra snacks while waiting, or compensation or explanation of what caused the delay."

Positiv: "Boarding was very organized and quick. Slight delay taking off but not bad for JFK. Lovely crew. Bumpy flight but the captain kept us informed. Food better than expected. Flight arrived early but no gate so we had to wait."
Negativ: "OMG! The seats are obnoxiously close together. I could only sit perfectly upright and even then my knees were pressed tightly against the seat in front of me. I am only 5'7". Impossible to rest due to lack of space. I tried to put my head down on my tray table but couldn't since it hit the seat in front of me. Mid flight my 13 year old daughter got back spasms. Upon arrival we could barely walk and looked like two old women limping down the jetway. No idea how a tall or larger person could have even sat down."

"Unterhaltung könnte besser sein"

"Super Verflegung / Service. Mit top internationalen Kinofilmen/Musik zum sehen oder hören während des Fluges individuell für jeden einzelnen Fluggast. 30 kg Gepäck bei jedem Flug inclusive. Sehr gute Preis Leistung."

"Alles gut"

Negativ: "This is my first flight with Turkish Airlines. It is much better than every Europe Airline company. Until the Covid19 pandemic is over I will not fly to Europe with any European company. Turkish Airline are that good. On top of that you get to transport two big bags of luggage for free."

Positiv: "Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone."

Negativ: "Beinfreiheit hätte etwas mehr sein dürfen."

Negativ: "Room temperature control should be better."

Positiv: "Nette Crew, gutes Essen"

Positiv: "nothing"
Negativ: "everything"

Positiv: "NOTHING. Never made the connection."
Negativ: "Flying your passengers to your hub so they can make their connecting flights, for a start..."

Negativ: "The best Airlines All things werde perfekt."

Positiv: "Everything...the food was delicious, the staff was gracious and always went the extra mile."

Positiv: "Hatte einen Comfort Sitz und konnte zum ersten Mal meine Beine im Flieger gut unterbringen."
Negativ: "Leider kein Veganes Essen"

Positiv: "The cabin crew was very pleasant and the service was great. Food was well prepared and served quickly."
Negativ: "Was a short flight so there wasn’t anything that made it unpleasant"

Positiv: "Personal war sehr bemüht und nett alles gut soweit! Gegenüber andere Airlines purer Luxus!"
Negativ: "Mussten auf den babygurt hinweisen und warten und auf den kinderwagen 15min warten. Sonst gut!"

Positiv: "Sehr angenehmer Flug, trotz kurzer Flugstrecke bestes Unterhaltungsprogramm sowie Verpflegung !"

Positiv: "CREW WAS VERY GOOD AT THEIR JOB"
Negativ: "WEBSITE FOR CHECK IN WAS A BIT CONFUSING"

Negativ: "Mannschaft ok, Technik veraltet"

Negativ: "10 Stunden Verspätung in Entebbe, 2 Anschlussflüge in Istanbul verpasst! Crew von Entebbe desinteressiert und muffig.Keine Entschuldigung und Entschädigung!! Crew nach Stuttgart besser und freundlicher. In Stuttgart Ankunft 23.15 anstatt 13.55. Beide Maschinen veraltet, Unterhaltungstechnik von Entebbe funktioniert gar nicht, kein Bemühen der Besatzung, auch Bordtechnik im Airbus nach Stuttgart völlig veraltet! Keine Weiterempfehlung!"

Positiv: "Leider war mein fernsehrbildschirm beschädigt"

Positiv: "They are professional all the way. They take great care of their passengers. The food was very good. They made sure we had as a comfortable trip as one can"

Positiv: "Flugpersonal hilfsbereit, Essen gut!"
Negativ: "ENGE SITZE, Unterhaltungs-Angebot an meinem Sitz relativ instabil (stürzte zweimal ab), außerdem keine Fluginfos zu sehen, da Bildschirm zu schmal... Zwei Ausstiegs-Treppen wären hilfreich gewesen, saß ganz hinten. Boarding könnte schneller gehen, wenn man die Sitzreihen aufteilen würde nach Reihen."

Negativ: "This flight seems to be overbooked a lot! Why does Turkish Airlines let this happen so often? Had the same situation on my way to Istanbul. It just takes sooo much time and everything will be delayed and people get angry all along...."

Positiv: "Nothing"
Negativ: "The seats in business class were not suitable for sleeping even though I paid top dollar and it was a 4:45am flight. They let a random person on the plane and had to do a full security sweep before taking off."

Negativ: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Positiv: "Das Essen war gut. Bequeme Sitze und gute Beinfreiheit."

Positiv: "Turkish Airlines ist pünktlich, hat tolles Essen, Beinfreiheit und fast alle Flugzeuge sind neu. Natürlich ist die Besatzung überaus Gastfreundlich und stets bemüht besten Service zu bieten."
Negativ: "Nichts zu beanstanden."

Positiv: "Crew were amazing. Warm approachable and professional. They tried several times to repair my screen. After these attempts they found me a different seat with a working screen."

Positiv: "Turkish airlines gibt sich Mühe, in Economy an Business Class Standards heran zu kommen. Rosen auf der Toilette, Speisekarte, viele Filme und Musik zur Auswahl... Leider bleibt der Platz aber doch eingeengt, und die Sitze eng. Aber der Preis ist gut! Ich kann Türkisch Airlines nur empfehlen."

Negativ: "Leider war kein mobiler Boarding Pass möglich."

Positiv: "Sehr Gut"
Negativ: "Sehr gut"

Positiv: "Ich bin zum ersten Mal mit Türkisch Airlines geflogen und war sehr positiv überrascht,ich fand es um Längen besser als mit LH. Immer wieder sehr gern......"

Positiv: "Superrrrrr"

Negativ: "Air in the cabin to dry"

Positiv: "Toouch screen yeaaa :-)"

Positiv: "Everything on the plane was good. For once, we flew business class and we enjoyed the experience. However we were not given priority boarding at Istanbul and then had to wait in the cold corridor until allowed onto the aircraft."
Negativ: "Good food"

Positiv: "Everything fine; However the business lounge in Istanbul felt overcrowded and I had difficulty getting on to Wifi."
Negativ: "Food excellent and interesting, personnel were helpful & friendly"

Positiv: "I don't like flying but this was quite pleasant"
Negativ: "Food was good, entertainment also."

Positiv: "Hervorragende"
Negativ: "Kein beanstandung"

Positiv: "Crew sehr bemüht, höflich und zuvorkommend. Sogar ein warmes Frühstück wird serviert - es gibt allerdings keine Auswahlmöglichkeit aber alles bestens."

Positiv: "Gutes service, gutes essen und gute in-flight entertainment."
Negativ: "Abflug von Istanbul verspätet wegen Flughafenverkehr."

Positiv: "Pilot was operating nicely, temperature was acceptable,"
Negativ: "Cabin crews should pay more attention to elder people,"

Positiv: "Der Flug war sehr angenehm, so wie man sich das wünscht. Das Essen war wie immer sehr lecker und schön frisch. Die Besatzung war immer zur Verfügung."
Negativ: "Die Sitzen waren bequem jedoch die Fuß halte Vorrichtungen haben etwas gestört."

Negativ: "Flug war wahrscheinlich überbucht und konnte nicht einchecken! Unglaubliche Frechheit!!!"

Positiv: "Flottes Boarding, gutes Essen, gute Auswahl an Getränken"
Negativ: "Sitz 1D hat keine Staumöglichkeit oberhalb des Sitzes, man muss weiter weg verstauen"

Positiv: "Sehr gute Auswahl an Speisen und Getränken, komfortabler Sitz 1E"
Negativ: "Keine Brücke ins Flugzeug, mussten etwa 20 Minuten im kalten Bus warten, bis wir an Bord gehen konnten."

Positiv: "Insgesamt sehr angenehmer Flug"
Negativ: "Von 4 Flügen waren ABSOLUT ALLE Flüge überbucht und es war nicht sicher das man mitfliegt! Zudem musste deshalb im Zwischenflughafen jedesmal der Checkin aufgesucht werden (OHNE zu wissen ob man weitekommt) und wegen Verspätung der ersten Maschine war ein rechtzeitiges erreichen des zweiten Fluges ohne massives vordrängeln in den langen Warteschlangen gar nicht möglich! Der Anschlussflug konnte nur durch eine sehr sportliche Leistung (Langes Rennnen) erreicht werden"

Positiv: "Alles war toll"

Positiv: "Gutes Essen"
Negativ: "Verspätete Ankunft"

Negativ: "Das Essen war sehr gut und der sitzkomfort sehr gut"

Positiv: "Crew war sehr nett und die Sitze ok."
Negativ: "Formulare für Einreise wurden nicht geladen und mussten in der Warteschlage im Stehen ausgefüllt werden"

Positiv: "preiswert"
Negativ: "unkkomfortable C Class"

Positiv: "Upgrade von Premium auf C"
Negativ: "alles prima"

Negativ: "Hygieneplan scheint nicht vorhanden zu sein. Boarding ohne Abstand und aussteigen unter chaotischen Zuständen. Reihen werden zum Ausstieg aufgerufen, obwohl der Gang noch völlig blockiert ist mit anderen Passagieren. Anti Covid-19-Maßnahmen scheinen hier noch ein Fremdwort zu sein. Sehr enttäuschend und beängstigend. Andere Airlines (Swiss) sorgen für ein besseres Sicherheitsgefühl."

Positiv: "Good food, service, and entertainment"
Negativ: "The seats are not very cushioned"

Positiv: "Nette Crew, bequemer Sitz. Leckeres Sandwich"
Negativ: "WLAN dürfte doch auch gratis möglich sein ;-)"

Positiv: "Nichts"
Negativ: "Absolut kein Platz für ein kleines Handgepäck weil andere Leute rücksichtslos ihren ganzen Hausstand dabei haben und die Lufthansa es nicht interessiert, wieviel jeder da so mitbringt. Personal führt lieber Privatgespräche und beobachtet einen, wie man verzweifelt nach Platz such, anstatt zu helfen."

Positiv: "Service super, pünktlich und perfekte Landung/Abflug!"

Negativ: "Die Sitze der Business-Class im LH A340 sind einfach nur unbequem. Das können andere Airlines besser."

Positiv: "Die Crew beim Boarding wie immer akkurat und freundlich. Leider gab es in der Eco nur ein Glas Wasser, was diesmal aber nicht kundgetan wurde (oder ich habe geschlafen und hab das nicht gehört). Danach war aber auch keine Motivation mehr vorhanden die ausgegeben Plastikbecher anzusammeln. Man sollte die einfach im Netz des Vordersitzes reinstecken. Naja ...."

Negativ: "Rückflug war 4h Verspätet und WiFi an Board war dann auch noch defekt."

Positiv: "Same as other answe"
Negativ: "Same"

Positiv: "The crew was fun, informed, and very helpful."
Negativ: "The seat, the entertainment, the headphone jack, the food."

Positiv: "Crew war nett!"
Negativ: "War eigentlich alles in Ordnung!"

Positiv: "Nette Crew"
Negativ: "Saukalt an Board. Erst nach fast der Hälfte des Fluges ist es gelungen, die Temperatur so einzustellen, dass es angenehm war. Das Gepäck ist mal wieder nicht mitgekommen. Lufthansa wird immer nachlässiger..."

Negativ: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Positiv: "Seat was comfortable, food was good."
Negativ: "The woman seated next to me was the mother of one of the flight attendants. She had terrible body odor that nearly brought me to vomiting—and this was a 10 hour flight. She was also brought all kinds of amenities from the attendants from the 1st class cabin—not really appropriate."

Positiv: "Es gab wieder Getränke"
Negativ: "Neuer Sitzplatz Mittelsitz bei fast leerer Maschine (zuvor Gang Notausgang Reihe)"

Negativ: "Verpflegung fehlte kpl"

Negativ: "My flt from DEN was delayed so I missed my connection - it didn't happen."

Positiv: "Tolles Personal"
Negativ: "Leider sehr unruhiger Flug, starke Kurven, viele Vibrationen"

Positiv: "Da aufgrund der gewitterigen Wetterlage, viele diesen Anschlussflug nicht mehr erreicht haben war das Flugzeug nicht voll besetzt, weswegen ich gleich drei Sitze für mich allein hatte... für einen Langstreckenflug ist das natürlich sehr komfortabel! Besatzung sehr nett."
Negativ: "Das Wetter.... wie oben bereits angedeutet recht gewittrig, war ein recht turbulenter Flug. Man musste sich die ersten Zwei Stunden oftmals mit beiden Armen festhalten um auf dem Sitz zu bleiben..."

Positiv: "Crew war informativ bezogen auf Verspätung. Bremsen in Bremen sehr fragwürdig. Kein Grund in Bremen so stark zu bremsen."
Negativ: "Landung mit Stop übermässig stark gebremst. Bin jahrelang selbst in Bremen gelandet mit viel grösserem Flugzeug. Nie Problem gehabt. Mopedflieger von Cityline brauch so eine Bremsung nicht total unkomfortabel für die Pax"

Negativ: "Getränkeauswahl sehr klein"

Positiv: "The crew was o.k."

Negativ: "• Die Zwangsbelüftung verteilte einen ungewohnt starken und eiskalten Wind, und diese Einstellung wurde nicht abgemildert! • Die Freundlichkeit der Stewardess. • Der Klapptisch war einseitig abgebrochen, sodass nichts darauf liegen konnte."

Positiv: "Canceled and not rebooked untill 4 days later"
Negativ: "Still waiting to fly"

Negativ: "Alles ok"

Positiv: "Grundsätzlich guter Lufthansa Standard"
Negativ: "KEIN WiFi... wir haben 2019, richtig?"

Positiv: "Wir sind First Class geflogen, hatten Sitze in der Mitte nebeneinander. Trotz des streckenweise holprigen Flugs hatten wir es sehr bequem. Freundlichste Betreuung während des gesamten Fluges. Wegen der Kaschmir-Krise wurde der Flug umgeleitet und dauerte ca 40 Minuten länger. Wir konnten den buchstäblich erstklassigen Service also länger nutzen. Die Flugbegleiterinnen hatten in der Ausnahmesituation alle Hände voll zu tun. Wir haben uns trotzdem bestens betreut gefühlt."
Negativ: "Das laktosefreie Menü war nicht auf First-Class-Niveau."

Positiv: "Gute Verpflegung und Betreuung während des Fluges (Getränke)"
Negativ: "Kabinenpersonal hat sich ständig laut privat unterhalten (mein Sitz war direkt vor dem Service-Bereich...)"

Negativ: "Pünktlichkeit"

Positiv: "Good leg room in aircraft and comfortable seating."
Negativ: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."

Negativ: "Unpünktlich, Frankfurt mega unfreundlich Security Check!!!"

Positiv: "A320neo. Gut gelauntes Bordpersonal trotz verzögerter Abreise und später Ankunft"
Negativ: "Kommunikation der Verspätung am Flughafen. Recht plötzlicher Gatewechsel trotz absehbarer Verspätung. Zu wenig Vorfeldpersonal für zeitgerechte Verladung"

Positiv: "Sehr freundliches Personal. Moderne Maschine."
Negativ: "Boarding dauerte lang"

Positiv: "Crew war sehr aufmerksam"

Positiv: "Alles ok"

Negativ: "Flieger startete zu spät und kam mit noch mehr Verspätung in Frankfurt an. dort wurde keine Treppe ans Flugzeug geschoben. Dann mussten alle in den Bus steigen. Viele versäumte Anschlussflüge, Menscheb sehr unglücklich. System Versagen von Lufthansa und Fraport zusammen"

Positiv: "Personal flight attendant. Didnt have to wait for anything. Personal customizable TV. Articulating chair. Food choices and flavors were amazing!"
Negativ: "A little pricey, bathrooms were a little crammed"

Positiv: "Der Flug starte pünktlich"
Negativ: "Eine der Flugbegleiter war nicht so gut gelaunt"

Positiv: "The crew and amenities are excellent!"
Negativ: "Economy space is really tight."

Positiv: "Toller Service, gute Käseschnitte mit Warsteiner. Was will man mehr?"

Positiv: "Es erübrigt sich jeder Kommentar"

Positiv: "Verpflegung am Board war gut und Personal sehr freundlich gewesen. Sehr schnelle und kompetente Abwicklung beim Boarding."
Negativ: "Die Verspätung ist natürlich immer nicht gut, aber für uns war dies kein Problem gewesen. In 99 Prozent kann auch die Crew sehr wenig dafür."

Positiv: "Nothing"
Negativ: "I have been transatlantic for forty years on various carriers. Without a doubt this was my worst flying experience ever."

Positiv: "Personal sehr freundlich, Flugzeug modern und sauber, Flug pünktlich"

Positiv: "Pünktlich, sauber, gutes Essen und Entertainment-Programm, und das Personal freundlich wie immer."

Negativ: "Flight was delayed twice."

Positiv: "This flight is usually fully booked but there happened to be an empty seat next to mine which was much appreciated"
Negativ: "Nothing"