Günstige Flüge mit Aeroflot finden

Positiv: I didn't like anything flying with aeroflot plus I didn't received my surfboard case with all my clothes in , I came to a vacation with no bikinis no surfboard no clothes no underwear. Will never fly with you again

Positiv: Did not provide special ordered meal, leaving nothing to eat

Negativ: Unapologetic staff, no care for customer service

Positiv: Delayed flights cause missed transit flight. No apology, no compensation. 7 hours stuck in airport. No food on stop or flight

Positiv: Terrible rude counter staff

Negativ: They dont care about customers at all

Negativ: Horrible rude counter people at checkin, using threats and yelling they insisted on checking handbag which caused an hour delay to retrieve. And during stopover did not have food, computer and other items in handbag. Highly do not reccomend airline

Negativ: My baggage didnt come.

Positiv: Movie selection is great.

Negativ: - Food is mediocre at best. - Slow boarding at Moscow, due to tiny waiting area. People had to queue long through small corridor and stairs, and then stand some more in the bus to the airplane.

Positiv: Crew was nice smooth was friendly

Negativ: Me and my boys have been without 3 luggages for 3 date now in Italy! We’ve called Aeroflot everyday and nothing.

Positiv: Flight was smooth, crew was nice

Negativ: Our 3 luggages are lost. Three days in Italy, me and my 2 boys have no clothes and no toiletries. We’ve called Aeroflot everyday and still haven’t been found. This is the first time in my life I’ve lost my luggages.

Positiv: I did survive

Negativ: Buggage was lost

Positiv: I was able to move to a better seat with extra leg room.

Negativ: Boarding — the plane doesn’t come to the gate. Everyone got on a bus and got driven to the plane. Then we stayed on the bus for almost 20 min. Inflight entertainment player was terrible. The screen was not working well. I gave up on it. No coffee service because of minor turbulence.

Positiv: Good seat space

Negativ: Looooong check-in period, limited English at check-in, Vladivostok airport is surprisingly crummy for such an important city, fishy sandwich once on board. Sorry to say, but Russia is a second-world country. Lots of travel inefficiencies and limitations.

Negativ: The headphone jack didn’t work so no entertainment system. 45 minute wait for luggage at SVO which is becoming much more common with Aeroflot. And it is their airport. They have control over this problem!

Negativ: Indifferent crew

Negativ: They lost our bags and the bags of every other passenger that connected via Moscow to get to Tel Aviv. We flew from jfk but this affected fliers from European origins as well. Horrendous experience at 11:30 pm to fill out lost baggage forms which took 2 hours. Not worth the headache to save a few $.

Negativ: They lost our bags and we had to wait almost 2 hours to fill out the required bag forms.

Positiv: lost baggage

Positiv: lost baggage

Negativ: lost baggage

Negativ: There are no entertainment screens or outlets to charge phones. Food wasn’t good

Negativ: There is no entertainment screen on the plane or outlets to charge phones. Food was not good.

Schlechter Service

Positiv: Neben mir hat niemand gesessen, darum hatte ich ein wenig mehr Beinfreiheit.

Negativ: Schlechtes Essen, 3h Verspätung, null Entertainment. 4.5h in der Lift mit nichts als einem Heft auf russisch.

Positiv: They are trying to improve their service in business class

Negativ: Lacking. Service levelnotbetter airlines, starting with boarding , nor we'll separated lines, food service, don't offer water drinks orblow. how to mix drinks.

Negativ: Out buggage was lost. We spent a lot of time to find our suitcase.

Positiv: Timely

Negativ: Better boarding experience with consistency in allowance for appropriate carry on luggage.

Negativ: Was forced to check in my carry on and it did not arrive with my other luggage. I’m still waiting for it.

Negativ: No movies.

Negativ: My luggage got lost. Meals very hardly not tasty.

Positiv: This flight had the best crew so far in my experience with Aeroflot.

Negativ: I wish they had enough blankets for all passengers, especially since it gets chilly/breezy during the flight, especially overnight flights when people are sleepy. A pillow would have been very useful too, as the seats are too curved.

Positiv: My bag was lost!!

Negativ: To have my bag delivered

Negativ: The organisation of the flight

Negativ: 45 minutes delay..

Negativ: Seats were very close to each other

Positiv: Crew was awesome.

Negativ: The transfer at Moscow airport is too slow. A huge jumbo jet of over 200 passengers gets re-checked only by two teams of security check assistants. Elderly and families are eager to pass the check-point as quickly as possible. And those guys in the airport are just not seeing the problem.

Negativ: The line to check in at the airport (in both directions) moved at a snails pace. We stood there for literally hours.