Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
| IATA-Code | SU |
|---|---|
| Strecken | 366 |
| Top-Route | Sankt Petersburg nach Moskau Sheremetyevo |
| Angeflogene Flughäfen | 168 |
| Top-Flughafen | Moskau Sheremetyevo |
Positiv: Flight was cancelled and I can not get my money back.
Negativ: Straighten money back process.
Positiv: Nothing
Negativ: Again, we should have been notified that the Egypt airport in Cairo was closing on March 19th, four days before our scheduled flight. We never made it to Moscow because the flight from Egypt was canceled. Email us as soon as it is known that airports are closing.
Positiv: Nothing
Negativ: We should have been notified the day Egypt announced the airport was closing on March 19th. Our flight was scheduled for March 23rd. If it wasn't for the US government STEP program we would not have known the airport was closing before our scheduled flight. Emails should have been sent the day it was announced.
Negativ: 3 1/2 hours late!!!!!
Positiv: The crew was amazing indeed. Very polite and attentive. Hot food items were good. I like the slippers and the cover for eyes (to allow you to sleep) that the company offers. Audiobook selection was reasonable too (classics in 3 languages).
Negativ: It was a 10-hour flight, and by the end of it, the restrooms were not as clean (even though the crew tried to maintain them). This is typical for these long flights - no solution.
Negativ: Over the past year the cabin crews are not quite up to Aeroflot customary standards. The young ones seem to have not been trained well enough and seem tentative and not so enthusiastic, especially when the whole crew is working meals. The rest, however, are very professional and exude confidence.
Positiv: Crew was so nice and food was pretty decent
Negativ: Das Essen war einfach zu fade. Der Rest war gut
Positiv: Good service
Negativ: The flight was 4 hours delayed!!!
Negativ: If a person who checks in would not inform me that I have to seat next to bathroom
Positiv: The crew
Negativ: Old seats
Poor entertainment
Positiv: It was on time
Negativ: Seats
Food
Entreatment
Positiv: The pilot is the best one I’ve ever flown with. There was not even a slightest bump when we landed!
Positiv: Crew was horrible! Rude! Boarding the worst I have ever had
Negativ: I wish I could fly another company like delta or KLM or someone else. Aeroflot is the worst company ever
Positiv: Crew was courteous and helpful.
Negativ: Seats are cramped a bit
Negativ: Wider seats
Positiv: Good flight, thank you
Positiv: Crew, cleanliness
Negativ: I did not see while purchasing that the tickets had “no luggage included” and was charged $100 per item at check-in.
Positiv: Nothing
Negativ: Service and attitude
Negativ: More space between the seats
Negativ: More space between seats
Positiv: It was good
Positiv: the crew was good, seats - on the ok side of the regular economy class
Negativ: there was no online check in available in Riga, which means i could not preselect a seat
Negativ: the crew Moscow-Tomsk
Negativ: С Праздником Ребята
Positiv: I did like the comfort and care about my qustions
Positiv: Great food, great movies. Great pilot and crew
Negativ: Lots of children running in isle. But they did give them tools to help occupy them. Maybe a children play area.
Positiv: traveled with pets, took great care and they arrived safely
Positiv: Tooth paste and brush that airline gives out is amazing. Food is delicious
Negativ: Best service and food
Always on time
Positiv: USB charger!!
Negativ: Already perfect!
Positiv: The crew were very courteous and flight was early arriving in Riga!
Negativ: Nothing!
Positiv: Evry thing but the dilay
Negativ: If we arrive on time
Negativ: Too many cabin luggage
Positiv: The meal was good with pretty rich menu.
The crew was very good.
Negativ: The flight was delayed, we were taken to aircraft by bus by not convenient way.
Positiv: Late, I liked nothing.
Negativ: It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA.
Negativ: Old A330, entertainment system is very tired of this world
Positiv: It’s 1 hour flight and you get a drink of your choice and a sandwich - which is very generous and cool compare to other airlines
Negativ: Everything was good!
Positiv: The meals are always generous and pretty feeling, nice and knowledgeable crew
Negativ: The TV remote is getting old, it didn’t respond when I press any button, so it was impossible to watch anything or use it at all
Negativ: Later
Positiv: The crew was good, helpful and attentive. Boarding was flawless.
Negativ: The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :)
The food, snacks, drinks were very limited and on the low-budget.
Positiv: Nothing
Negativ: The worst airline ever
Positiv: all perfect
Positiv: Everything
Positiv: average crew.
very empty plane with not many passengers. Seats seem average
Positiv: Flat bed, updated aircraft.
Negativ: Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in.
Negativ: FOOD
Great
Positiv: Quick! Friendly! On time
Positiv: nothing
Negativ: everything
Positiv: The crew
Negativ: Food. Not enough vegetarian options
Negativ: Good was not good really bad it is
Positiv: business class electric sockets and good leg space, on time
Negativ: lagguage handling upon arrival was mediocre
Positiv: timing, safety, captain take off and landing
Negativ: squeezed chairs like low cost flights
luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !
Positiv: pretty good
Negativ: on the level withother major airlines
Positiv: Nothing in particular. An ok flight.
Negativ: Uncomfortable seats. Departed late from Tel Aviv, long outdoor wait at 4 C degrees for the buses from airplane to terminal, arrived 25 minutes before connection to Tokyo scheduled to depart, but the claimed that gate is closed so got stuck in Moscow for 24 hours.
Positiv: The bottom seat of the pocket is uncomfortable
outdated.
The distance between the chairs
Too crowded
Negativ: New chairs
Positiv: The bottom seat of the pocket is uncomfortable
outdated.
The distance between the chairs
Too crowded
Positiv: Helpful and friendly crew.
Positiv: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases
Positiv: Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last.
Negativ: Cabin temps could have been a bit cooler for sleeping.
