Bewertungen
Gesamtbewertung
7,6
Gut
Basierend auf 27 Bewertungen
Gesamt
7,6
Boarding
7,3
Komfort
7,9
Besatzung
8,4
Entertainment
7,0
Verpflegung
7,8
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Bewertungen von Reisenden mit Air Austral
Neueste Bewertungen
- Alle Bewertungen
- Positiv
- Neutral
- Negativ
-
8,8
the flight was over 3 hours later
Negativ: To learn that the flight was over 3 hours later was a problem for different reasons : - what to do in a airport during 3 hours ? - we arrived in St Denis at 11:10 pm, + luggage time so nobody could come to pick us
Bewertung von
-
6,6
Positiv: Food and service are above usual airline standard.
Negativ: Both directions transit/transfer at Reunion/St. Denis was a joke. This is more the fault of the airport than Air Austral. The security facilities are inadequate and slow, staff unfriendly ... consequently the transfer can never be made in time and departure is delayed. After all of that you get back on same aircraft !!! why not leave passengers flying onwards to Johannesburg (Mauritius) on the plane ... as I have experienced with many other airlines.
Bewertung von
-
7,6
Bit delayed (but expected), professional courteous service
Positiv: Staff was nice. Worked to make sure we were seated in a way that helped us stay together. Plenty of space. Courteous staff.
Negativ: Flight was delayed leaving Antananarivo. Flight arrived slightly late to Port Louis (Mauritius). Wanted to get food at airport in Reunion as we got to Reunion at 8:25 pm and had left home (to get to airport in Antananarivo at 2:30 pm, were only served a small snack on flight - it was only 1 hour long), but there was no ATM in the terminal and the only place serving food did not accept international credit cards.
Bewertung von
-
6,6
Good once in the air, website, online check-in and boarding poor.
Negativ: Online check-in - boarding pass for 2nd leg Saint-Denis - Port Louis could be issued, but not for 1st leg ?? Boarding - confusing - boarding pass issued stated 14:45 as boarding time when this was in fact scheduled departure time. Plane eventually departed 20 mins late.
Bewertung von
-
4,0
Not much to like or recommend - St. Denis airport transfer a joke!
Negativ: Arrived 20 - 25 minutes late on connecting flight Air Austral from Johannesburg. But the real problem is transfer at St. Denis - worst ever encountered. There is only one security station in a cramped stuffy area ... staffed by 8 slow, useless and unfriendly people. The technology must be outdated, because although your cabin bag, laptop case etc. is scanned, before scanning every bottle (no matter how small ... even 50ml or 100ml), makeup etc. is manually searched for then taken by hand and scanned in a separate device. Also any duty-free in a sealed pouch is taken, opened, then re-packed in a new IDENTICAL pouch and sealed !!!aaarrrrggggh?? Do this x 100 passengers (all travelling to Port Louis from Johannesburg via Saint Denis) and your Air Austral scheduled 1 hour transfer time is a joke ... with this frustrating process they need 2.5 hours minimum. Coupled with Air Austral late arrival of 20 minutes departed about 80 minutes late. The joke of it is the plane from Saint Denis to Port Louis is the same plane as used for Johannesburg - Saint Denis leg ... so why disembark the 90% passengers going to Port Louis at all ... leave them on the plane and only disembark those few for Saint Denis.
Bewertung von
-
9,6
Positiv: Air Austral is a great airline providing top quality service
Bewertung von
-
10,0
Positiv: everything
Negativ: too little of ethanol on board (nothing)
Bewertung von
-
2,0
Flight cancelled without advanced notice
Negativ: Disappointing
Bewertung von
-
9,6
Positiv: Air Austral ist ein toller Fluggesellschaft bietet Qualität top Service
Bewertung von
-
10,0
Positiv: alles
Negativ: zu wenig von Ethanol an Bord (nichts)
Bewertung von
-
8,8
the flight was over 3 hours later
Negativ: To learn that the flight was over 3 hours later was a problem for different reasons : - what to do in a airport during 3 hours ? - we arrived in St Denis at 11:10 pm, + luggage time so nobody could come to pick us
Bewertung von
-
9,6
Positiv: Air Austral is a great airline providing top quality service
Bewertung von
-
10,0
Positiv: everything
Negativ: too little of ethanol on board (nothing)
Bewertung von
-
9,6
Positiv: Air Austral ist ein toller Fluggesellschaft bietet Qualität top Service
Bewertung von
-
10,0
Positiv: alles
Negativ: zu wenig von Ethanol an Bord (nichts)
Bewertung von
-
6,6
Positiv: Food and service are above usual airline standard.
Negativ: Both directions transit/transfer at Reunion/St. Denis was a joke. This is more the fault of the airport than Air Austral. The security facilities are inadequate and slow, staff unfriendly ... consequently the transfer can never be made in time and departure is delayed. After all of that you get back on same aircraft !!! why not leave passengers flying onwards to Johannesburg (Mauritius) on the plane ... as I have experienced with many other airlines.
Bewertung von
-
7,6
Bit delayed (but expected), professional courteous service
Positiv: Staff was nice. Worked to make sure we were seated in a way that helped us stay together. Plenty of space. Courteous staff.
Negativ: Flight was delayed leaving Antananarivo. Flight arrived slightly late to Port Louis (Mauritius). Wanted to get food at airport in Reunion as we got to Reunion at 8:25 pm and had left home (to get to airport in Antananarivo at 2:30 pm, were only served a small snack on flight - it was only 1 hour long), but there was no ATM in the terminal and the only place serving food did not accept international credit cards.
Bewertung von
-
6,6
Good once in the air, website, online check-in and boarding poor.
Negativ: Online check-in - boarding pass for 2nd leg Saint-Denis - Port Louis could be issued, but not for 1st leg ?? Boarding - confusing - boarding pass issued stated 14:45 as boarding time when this was in fact scheduled departure time. Plane eventually departed 20 mins late.
Bewertung von
-
4,0
Not much to like or recommend - St. Denis airport transfer a joke!
Negativ: Arrived 20 - 25 minutes late on connecting flight Air Austral from Johannesburg. But the real problem is transfer at St. Denis - worst ever encountered. There is only one security station in a cramped stuffy area ... staffed by 8 slow, useless and unfriendly people. The technology must be outdated, because although your cabin bag, laptop case etc. is scanned, before scanning every bottle (no matter how small ... even 50ml or 100ml), makeup etc. is manually searched for then taken by hand and scanned in a separate device. Also any duty-free in a sealed pouch is taken, opened, then re-packed in a new IDENTICAL pouch and sealed !!!aaarrrrggggh?? Do this x 100 passengers (all travelling to Port Louis from Johannesburg via Saint Denis) and your Air Austral scheduled 1 hour transfer time is a joke ... with this frustrating process they need 2.5 hours minimum. Coupled with Air Austral late arrival of 20 minutes departed about 80 minutes late. The joke of it is the plane from Saint Denis to Port Louis is the same plane as used for Johannesburg - Saint Denis leg ... so why disembark the 90% passengers going to Port Louis at all ... leave them on the plane and only disembark those few for Saint Denis.
Bewertung von
-
2,0
Flight cancelled without advanced notice
Negativ: Disappointing
Bewertung von
Flugstatus
Streckennetz von Air Austral
Beliebte Flugstrecken
Flug
Abflughafen
Reiseziel
So.
Mo.
Di.
Mi.
Do.
Fr.
Sa.
S
M
D
M
D
F
S
275
Dzaoudzi
DZA
Saint-Denis
RUN
119
Port Louis
MRU
Saint-Pierre
ZSE
5616
Paris
CDG
Aix-en-Provence
QXB
5100
Paris
CDG
Lille
XDB
5510
Paris
CDG
Alixan
XHK
5800
Paris
CDG
Reims
XIZ
5530
Paris
CDG
Montpellier
XPJ
5626
Paris
CDG
Marseille
XRF
5820
Paris
CDG
Straßburg
XWG
5506
Paris
CDG
Lyon
XYD
5810
Paris
CDG
Louvigny
XZI
5600
Paris
CDG
Avignon
XZN
5520
Paris
CDG
Nîmes
ZYN
5900
Paris
CDG
Brüssel
ZYR
109
Port Louis
MRU
Saint-Denis
RUN
5613
Aix-en-Provence
QXB
Paris
CDG
108
Saint-Denis
RUN
Port Louis
MRU
5101
Lille
XDB
Paris
CDG
5513
Alixan
XHK
Paris
CDG
5801
Reims
XIZ
Paris
CDG
5531
Montpellier
XPJ
Paris
CDG
5623
Marseille
XRF
Paris
CDG
5431
Tours
XSH
Paris
CDG
5823
Straßburg
XWG
Paris
CDG
5503
Lyon
XYD
Paris
CDG
5811
Louvigny
XZI
Paris
CDG
5603
Avignon
XZN
Paris
CDG
5523
Nîmes
ZYN
Paris
CDG
5901
Brüssel
ZYR
Paris
CDG
974
Paris
CDG
Saint-Denis
RUN
975
Saint-Denis
RUN
Paris
CDG
5625
Toulon
XZV
Paris
CDG
116
Saint-Pierre
ZSE
Port Louis
MRU
5624
Paris
CDG
Toulon
XZV
611
Saint-Denis
RUN
Antananarivo
TNR
612
Antananarivo
TNR
Saint-Denis
RUN
5207
Nantes
QJZ
Paris
CDG
274
Saint-Denis
RUN
Dzaoudzi
DZA
5405
Bordeaux
ZFQ
Paris
CDG
5200
Paris
CDG
Nantes
QJZ
5230
Paris
CDG
Angers
QXG
5420
Paris
CDG
Poitiers
XOP
5430
Paris
CDG
Tours
XSH
5306
Paris
CDG
Rennes
ZFJ
5402
Paris
CDG
Bordeaux
ZFQ
5240
Paris
CDG
Le Mans
ZLN
5231
Angers
QXG
Paris
CDG
5421
Poitiers
XOP
Paris
CDG
5241
Le Mans
ZLN
Paris
CDG
204
Nosy Be
NOS
Saint-Denis
RUN
977
Dzaoudzi
DZA
Nairobi
NBO
977
Nairobi
NBO
Paris
CDG
555
Saint-Denis
RUN
Toamasina
TMM
556
Toamasina
TMM
Saint-Denis
RUN
5301
Rennes
ZFJ
Paris
CDG
738
Chennai
MAA
Saint-Denis
RUN
887
Saint-Denis
RUN
Bangkok
BKK
888
Bangkok
BKK
Saint-Denis
RUN
945
Saint-Denis
RUN
Marseille
MRS
203
Saint-Denis
RUN
Nosy Be
NOS
976
Paris
CDG
Dzaoudzi
DZA
342
Johannesburg
JNB
Saint-Denis
RUN
341
Saint-Denis
RUN
Johannesburg
JNB
421
Saint-Denis
RUN
Pointe La Rue
SEZ
422
Pointe La Rue
SEZ
Saint-Denis
RUN
Top-Flugstrecken
Von Air Austral angeflogene Top-Flughäfen
- Flughafen Paris Charles de Gaulle (CDG)
- Flughafen Saint Denis de la Reunion (RUN)
- Flughafen Port Louis Mauritius Plaisance (MRU)
- Flughafen Berlin Tegel (TXL)
- Flughafen Genf (GVA)
- Flughafen Frankfurt/Main (FRA)
- Flughafen Madrid Flughafen Madrid-Barajas (MAD)
- Flughafen Barcelona-El Prat (BCN)
- Flughafen Hamburg (HAM)
- Flughafen Nürnberg (NUE)
- Flughafen Zürich (ZRH)
- Flughafen Stuttgart (STR)
- Flughafen Dzaoudzi (DZA)
- Flughafen Florenz Peretola (FLR)
- Flughafen München (MUC)
Kontakt bei Air Austral
- UU IATA-Code
- +33 0262 931 010 Anrufen
- air-austral.com Online
Daten zu Flugstatus, Annullierung und Verspätung werden von Flightstats.com zur Verfügung gestellt. Sie sind möglicherweise nicht in allen Fällen korrekt. Bitte bestätige stets die angegebenen Informationen direkt bei deiner Airline.
