Günstige Flüge mit AirAsia finden

Awful...never fly AirAsia

Positiv: Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out.

Negativ: An apppology for a start and hopefully some compensation

Positiv: The cabin crews were friendly and helpful.

Negativ: Both flights that I boarded got delayed but no assurance or informed by staffs on what time it might take to arrived.

Negativ: The flight was delayed today for half an hour

Positiv: Upfront notification of delays

Negativ: Delayed flight time, not much entertainment in flight

Negativ: Badly managed check-in queue even for online checked passengers doing bag drop - 3 hours before departure at NAIA 3. There was no announcement from airline staff or anyone for that matter at the gate that the plane will be delayed. Plane departed 2 hours late and sitting in the tarmac with poor cooling inside the plane. Badly managed budget airline.

Positiv: very affordable fare

Negativ: No beverage even water. Bring your own water