Günstige Flüge mit AirAsia finden

Positiv: Could not board due to flight restrictions

Negativ: Would suggest providing an email to let travelers know if the flight restrictions

Positiv: Nothing I like

Positiv: No and No! Seat was cramped. Crew was ok

Negativ: If they weren’t always on the PA. I was trying to read and someone was always talking

Negativ: Need to cleanup the cabin.

Negativ: Flight delayed.

Positiv: Efficiency

Negativ: Attentiveness and comfort passenger for any incident.

Negativ: Not too much delay as usual

Positiv: Checking in goes well

Negativ: after booking, air asia changed the flight schedule back teo hours. Then on travel day the flight was delayed another hour. So we arrived around midnight. Air Asia Is somewhat annoying as they’re always trying to sell you something during the flight

Negativ: No wifi as advertised

Positiv: NOTHING

Negativ: GROUND STAFF LETTING ME CHECK IN AS I HAD NO BAGS AND WAS GIVEN HALF HOUR TO GET ACROSS 4 TERMINALS TO MAKE FLIGHT. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING

Positiv: Nothing.

Negativ: If seats could recline or have a pillow maybe.

Positiv: Smooth boarding

Negativ: Leg room

Negativ: The AC created so much smoke that I couldn’t see the stewardess during the safety instructions

Positiv: Nothing. It's cheap and really not because you pay for everything extra.

Negativ: Rude customer service. Baggage cost more than the flight.

Negativ: the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone

Positiv: On time departure

Negativ: Bigger aircraft

Positiv: The boarding was fast.

Negativ: Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given.

Negativ: Boarding always take way too long because of the hand luggage problem.

Positiv: The flight was okay, service was okay.

Negativ: Could be better if the departure was on time rather than delaying too much without clear explanation.

Positiv: No comment

Negativ: Be punctual.

Positiv: The flight i booked has 2 segments and both by Air Asia. However, when arrived in KL, i was forced to exit term

Negativ: For some unknown reason, Kiwi.com booked this as a self-connecting trip and now my luggage is missing (didn't connect). In addition, they CHECKED IN FOR ME and selected middle seats. I am incredibly unsatisfied with this service and disappointed in my kayak experience as a result.

Positiv: Nothing

Negativ: Nothing

Negativ: International travelers should not use Air Asia because of baggage limitations and application of excess baggage charges. It operates as a commuter airline.

Positiv: Very good for the price I paid

Negativ: Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare.

Negativ: Boarding pass and ticket did not specify terminal 2!!! Automatic check in not clear

Negativ: Food and beverages are not free. Even water cost money so you might as well bring your own. Also they advertised free WiFi but as soon as logged in you have to pay.

Positiv: Got an aisle seat and boarding was quick.

Negativ: Too long of a flight for no WiFi and no water.

Simple short haul

Positiv: Prompt boarding, leather seats with reasonable leg room, even with seat in front reclined. Efficient, friendly and professional stewards

Negativ: Had to ask someone in terminal about getting our connecting flight

Negativ: Never Kiwi.com again! Thailand to Indonesia both flights on AirAsia but they would not book my bag to final destination. In Kuala Lumpur had to go through customs (LUCKILY! no visa required) get my bag, go security line again, check bag again. Took over 2hrs stressed if I would make my flight.

Negativ: Regarding the luggage. Myself need to purchase luggage but some of the people not need to buying. The Airasia staff informing that my luggage and laptop more than 11kg and need to purchasing. This is first time, I hear that laptop including also. As per my view, I had saw some of the people more heavy and biggest than me but still can go through. It is because I am foreigner and they are local person.

Positiv: Quick turnaround.

Negativ: The crew wasn’t available during boaring in the cabin rather chit-chatting with fellow colleagues at the AFT galley.