Service/, In der Bar wurde Tablett auf dem Fußboden abgestellt und von dort Snacks serviert.
Die Lage an der Promenade mit Meerblick sowie die kurze Distanz zum Zentrum. Für ein Hilton etwas altmodisch. Möbel im Zimmer und in der Bar sind okay, aber alt und nicht mehr zeitgemäss. Das Hotel hat wenig Ambiance und viele unmotivierte und inkompetente Mitarbeiter laufen dort herum. Der Eingang ist lieblos, der Parkplatz war voller Müll, das Frühstücksbuffet um 9.30 Uhr bestand nur noch aus lauter ausgetrockneten Lebensmitteln (Wurst und Käse hatten schon Ränder und das Brot hätte man Hasen füttern können). Man hat einfach den Eindruck, dass sich niemand so richtig kümmert in diesem Hotel. Haben schon öfters in anderen Hiltons in England geschlafen und waren immer sehr zufrieden. Dieses Hilton war mit Abstand das Schlechteste, hätte aber Potential durch seine Lage und wenn die Mitarbeiter etwas motivierter wären
Alles. Schönes Frühstücksbuffet. Hae mich immer wieder auf mein Hotelzimmer gefreut. Wie nachhause kommen!
das ganze Hause ist ziemlich alt und bedarf dringend einer Renovierung; an den Fenstern Ablaufspuren von Wasser und Rost, Duschkopf und Armaturen vergilbt, Wände schlecht gestrichen - alles sehr abgewohnt, so was kennen wir bei Hilton im Ausland nicht s.o.
Lage, leicht zu finden an der Strandpromenade, Aussicht aufs Meer. Zustand Badezimmer/WC im Zimmer. Handgriff Spülkasten kommt raus, Wasserhanen am Lavabos tropft, Dusch brause locker in Wand. An Reception mitgeteilt beim check out.
Das Hotel ist schon sehr alt und ziemlich heruntergekommen, die Fenster schliessen nicht und die Heizung ist leider nicht individuell steuerbar.... war ziemlich kalt.Das Frühstücksbüffet ist in Ordnung, da kann jeder was finden!
alles schön für den Preis war es o.k.
Leider hat uns in diesem Hotel rein gar nichts gefallen. Never ever the Savoy Hotel! Das erste Zimmer war eine "Besenkammer" ohne zu öffnenden Fenster. Das kann man keinem Gast antun, schon gar nicht für diesen Preis. Erst nach maßiven Beschwerden bekamen wir am nächsten Tag ein brauchbares Zimmer. Jeden Tag Ärger mit dem Roomservice! Das Frückstücksbuffet ist eine Zumutung, sogar für englische Gäste.
Die , für mich als Deutsche, außergewöhnliche Freundlichkeit und Hilsbereitschaft der Mitarbeiter des Hotels. Das Zimmer war in einem sehr schlechten, abgenutzen Zustand. (Boden,Wände, Fenster als auch das Bad).
Das Hotel war freundlich bzw. Personnel zu Gross
Meeresblick war super. Habe das Hotel gebucht, weil dort auch die Veranstaltungen stattfanden, die ich besucht habe. Das Zimmer mit Meeresblick hatte undichte Fenster. Schiefe knarrende Holzfußböden. Beim Duschen fror man sich den Hintern ab. (wg den undichten Fenster wackelte selbst der Duschvorhang.) Vielleicht haben auch nur wir so ein "Luxuszimmer" gehabt.
die gegend und die lobby altbackene zimmereinrichtung, felende sauberkeit
Entertainment o.k.Essen o.k. Möbelausstattung mangelhaft, überaltert und tlw. schmutzig; in den Speiseräumen unruhige Atmosphäre; Bauzustand unzureichend
Friendly staff no
I only stayed one night as due to the season was moved to the Lawson on the second day. However what I saw was very good
The staff were very friendly and made us very welsom, and it was in a really good location near to the Tower and all the shops. The price was very good too!
Staff friendly, excellent parking off road, good public rooms, hearty English breakfast,walking distance to town centre and attractions. Lack of ventilation in the room. I.E. two very small transom windows, found it rather warm overnight. Otherwise the room was adequate for an overnight stay.
Julie (sorry if I got your name wrong!) was excellent, the best service provided! the spring matress!
Lovely owners, and an overall nice, clean hotel, but as I told the owners as we checked out, I could feel the springs in my mattrass and had a very bad night's sleep. If we stayed there again, I'd want to find out first if the bed in our room was going to be comfortable
(Our)Julie was great,breakfast was excellent, Parking was great
All the staff were very friendly & helpful. Good car parking & easy walk to tower & shops the cooked part of the breakfast - the worst we have had
the staff were very friendly and helpful.The bar was open 24 hrs with very reasonable prices. .Some of our rooms were a bit shabby.
This hotel was very central and pretty cheap, the owners were lovely, very friendly and accommodating. They let me keep the car in their car park for the day even after I had checked out.
i liked the general friendly atmosphere iwas meeting up with my brother and his wife who were down from scotland we all enjoyed our stay only the lift was tiny and ancient however you have ordered a new one i know
Pleasant room, Very good value for money Limited times for evening meal. Entertainment to very good.
The hotel was lovely, the food, the people, and I would visit blackpool again but the room you put me in was very very disapointing it actual put me off in returning to tiffanys hotel I cant remember booking into a hotel without a shower for a very very long time!! And when I asked for one at 9am I got it at 12pm very useless.
reception area and bar very modern shame about our terrible room 116 straight above reception room was terrible it had paint peeling off cornice and had fallen into the bath.really scruffy and old fashioned nothing like the photos. we had room116 and all we could hear day and night was phone ringing at reception.rooms need modernising terrible
Customer service poor Kept waiting to be sat for breakfast Shown to a dirty table
location was ideal for town centre atractions the lift is useless
The location is great, and the evening entertainment was fun. The price is reasonable, and it's far enough out of town to not be disturbed by Blackpool partygoers. The bathroom wasn't clean. It was cold and I asked for a blanket (there wasn't one in my room) and it never arrived. The cold kept waking me up despite piling my coats on top of me during the night. The security for the area where the car keys are kept is a joke- it's only a matter of time until a car gets stolen.
Price and location.
I liked the bar area adn the staff who were very friendly as indeed were the reception staff. We had one meal ther and that was breakfast. There were four of us and a one year old baby. the staff saw to our every need and the food was excellent The only problme was the car parking but I accept that situation and it wouldn't prvent me returning
Breakfast was excellent. Shows were below standard for a top class Hotel. Same acts same format. needs new Mc'S.Much more comedians, less singers. Acts changed weekly to give more variety over the week, residentcompere's were using same routines very boring after awhile. sorry!
absolut gar nichts 1.Zimmer 2. Frühstück unakzeptabel
Schönes altes Gebäude, gutes, reichhaltiges englisches Frühstück, beste Lage Hatte leider Zimmer auf die Straße, daher auch etwas laut
Lage, Ruhe Dusche (brauchte etwa 7 bis 8 Minuten bis Warmwasser kam...). Schmutzige Fenster gegen den Innenhof
An sich war das Hotel für unsere Befürfinsse zufriedenstellend. Es war sauber, die Lage war für unseren Tripp perfekt und mehr brauchten wir nicht. Die Hitze Nachts im Zimmer war fast unerträglich, mann konnte die Fenster nur ein Mini- Stückchen öffnen. Und der Lärm nachts von den Bertunkenen und Feiernden war manchmal nicht zunm aushalten. Wir konnten nur mit dem Fernsehen als Hintergrund- Geräusch einschlafen. Das Frühstück war an sich nicht schlecht- glaube ich, jedoch gingen wir doch lieber auserhalb, da der eher Europäisch aufegdeckt wurde. Jeden Tag Speck, Eier und fettiges Zeug ist doch ein bisschen zu viel. Ein gutes Brötchen mit Nutella reicht manchmal aus.
wenig abgewohnt !!!
room clean and tidy nothing special but fulfilled our needs and priced accordingly. Typical Blackpool.
The hotel was dirty, masking tape covering electric wires & a water leak in the double room,the hotel staff put towels on the floor to mop up the leak,
friendly staff , clean and tidy and good location inadequate heating in room
Nothing to like about the Gainsborough. Room was dirty, wallpaper peeling off, damp walls, mould in the shower. The whole experience was unpleasant, we couldn't get out quick enough.
Good position with sea view friendly staff, clean bedding, allowed for early entry into room On suit in need of refurbishment, dirty marked carpets
quality of the breakfast the reception area of hotel ok but the room was very poor for the price,it was noway a £35 a night hotel
We chose the Gainsborough because we were treating ourselves to a hotel on the prom for the first time and requested a sea view. Also the breakfasts were delicious. the ensuite was clean but lacked storage for basic toiletries (toothbrushes, toothpaste) and somewhere to put your towel when you were showering
The staff was very good but l was disappointed to find out after booking with yourselfs that the accomadation had not been booked with the hotel, as it happens they was able to give us a room but not what we required
The sea view - the hotel sits on the prom with a lovely view of the sea The attic room had its number written on with felt tip pen - the walls where the most horrible colour - the room was tiny and set back in the 1970'S. The bar was supposed to be open till midnight but was closed when arrived back at 10pm. We didnt expect the Savoy but we were very dissapointed with the hotel
pool and room itself was OK Room 117 has terrible view and rooms seems dark-would not come back to that floor again. No staff in gym to ask about equipment.
Can't say enough about the helpfullness and quality of the staff. First rate. The "Nineteen" restaurant was very good and value for money. Bedroom was smaller than anticipated. Brasserie did not represent value for money due to limited (and slightly pretentious) menu.
everything was lovely - very satisfied
I thought the drinks were very expensive, £11 for 3 drinks in the bar. I also didn't like th efact that you can hear everything outside your room when ignorant people are walking past in the evening. Can I suggest that you have staff on each corridor at night making people aware that they need to keep the noise down as people are trying to sleep.
location and surroundings room view and lack of air conditioning
The room was comfortable and the staff helpful and friendly
room small, facilaties not all that
Facilities were good as was the breakfast. Rooms were tired looking and the equipment was dated. Guests allowed to smoke throughout corridors despite no smoking signage. Noise from function rooms below bedrooms can be heard into early hours of morning and then noise from guests who attended function as they come back to thier room.
the hotel location, pool,and staff + a very good breakfast with lots of choice rooms are a bit dated but still nice
An excellent hotel, great location, friendly staff
Sehr sauber, Parkm�glichkeit kostenfrei, zentral gelegen, Fr�hst�ck gut, nettes Personal, gepflegtes Hotel.
sehr freundliche Atmosphäre die Frühstückszeiten sind sehr spät angesetzt.Wenn man sich beruflich dort befindet hat man keine Chance im Hotel zu frühstücken
Personal sehr freundlich
Die Lage, die Restaurants, das freundliche Personal Kein Aufschnitt beim Fr�hst�ck
Meeressicht Kleine Zimmer, alte Teppiche, mittelmässige sanitäre Einrichtungen
Das Personal war sehr freundlich, freie Parkplätze und freies W-LAN. Das Frühstück akzeptabel, alles in Laufreichweite. Das Hotel macht einen sehr schmuddligen Eindruck. Die Zimmer sind sehr klein. Die Betten sehr unbequem, kurz und schmal. Es ist sehr laut, da das Hotel zwischen zwei stark befahreren Straßen liegt. Die im Internet veröffentlichten Bilder vom Hotel werden in keinster Weise dem tatsächlichen schäbigen Zustands des Hotels gerecht. Wir hatten den Eindruck, dass die schlechten Zimmer gerne an Gäste mit Agenturbuchung ( booking.com) gegeben werden.
Das war das beste Hotel welches ich je in England gebucht hatte. Absolut deutscher Standard
Freundliche, hilfsbereite Mitarbeiter; schönes, geräumiges Zimmer; alles wunderbar sauber; alles hat einwandfrei funktioniert - gerne wieder.
Es war ok. Nur Opas und Omas als Gäste.
Das Fruehstueck war wirklich sehr gut. Die Mitarbeiter waren aeusserst unfreundlich, bereits an der Rezeption beim Check-in! Auch die Servicemitarbeiter beim Fruehstueck bemuehten sich keineswegs freundlich zu sein. Das gesamte Hotel wirkt schon sehr "abgewohnt" und sollte wieder in Renovierung investiert werden. Das Zimmer war sehr klein und wirkte schmuddelig. Die Fenstern waren schmutzig und man es war renovierungsbeduerft!
The staff were lovely. I telephoned for directions and the lady was more than helpful. She was then waiting to greet us. That made us feel welcome. The gentleman helped find somewhere to park the car as the road was busy with illuminations traffic. Which again he didn't have to do.
Staff was very kind Was a little out of blackpool then looked on map but would still go back
Nice friendly staff, made us feel very welcome.
my husband & i stayed in this hotel on saturday & sunday night over the long weekend, we really enjoyed our stay. the hotel was clean & tidy, breakfast was great, staff very friendly & location was good. away from all the noise of blackpools nightlife but not far in cab if you want to go out. right accross the road from the beach. would definately stay here again. no really
excellent staff, warm friendly atmosphere, brilliant food and value for money a very good relaxing place and not as hustle and bustle as the central pier.
The size of the shower was too small
Nice friendly hotel situated a 1.5 miles from town centre quiet great view of the sea if u r on the front of the hotel rooms were clean and comfortable a bit cold at night as central heating clicked off at a certain time at night otherwise it was good. nothing it was good
Very friendly staff Bad location, Online map showed hotel to be at the far side of the Norbrek Castle Hotel (which is why we booked) however found hotel a good 15 minute walk in the opposite direction.
What the Leverdale may lack in style, is more than made up with the atmosphere that is created by the welcoming staff. The cold shower!
nothing much the heating in our room did not work and there was no hot water
The owners made our stay fantastic, to the point where we would rather return for a night of their entertainment and join the other holiday makers than go round the sights. Going home
the people who own the hotel were fantastic and very welcoming my daughter liked the free game of pool
breakfast lovely warm and well prepared.staff friendly and helpful.good central location. room was big enough but we had our 18 month old grandson with us and they put us in room above bar where karaoke and singing was far to loud and kept baby up until well after midnight.each night.
Close to the north pier, blackpool tower and the lights Bathroom very basic
We only stayed overnight but the staff were friendly and helpful. The room was fine for a day/weekend but no longer. The breakfast was very good and there was plenty of choice with fruit juice and tea/coffee on tap.
breakfast was lovely, well served and hot the room was very cold
the breakfast and the services
the parrot in the bar
very friendly staff. room was warm and clean. breakfast plentiful nothing!!!!!
We only stayed as bed and breakfast,room was very spacious and the breakfast was excellent
available car parking, games room cold, even when heating was on.
The hotel was cosy & had a friendly atmosphere
lovley amazin staff thorughly enjoyed it room was cold and we had a bit of a complaining neighbour in the room below us shouting abbusive language asking us to be quieter, when in fact we wernt that loud anyway.
Staff were great, breakfast good. Hotel clean. No dinner in the evenings and had to get into town for it. But thats seasonal. Shower a bit weak and tepid. Small things.
the bedroom was lovely having a queen size room with a table and chairs also there was a lot of light let in from the street as the curtains were not lined but was definatley not a negative point!