Hotels in La Matuna - Cartagena

Positiv:: Great location near Getsemani and the old town with lovely pool and terrace. Staff very helpful and room was comfortable.

Negativ:: Breakfast on first day ran out of items, room was on small side but fine.

Positiv:: Lovely little hotel with swimming pool on the rooftop and spa. We loved the ambiance and decor. Staff was welcoming and generally ready to assist.

Negativ:: On our last day at the hotel some (drunk and loud) guests were playing loud music in the swimming pool and brought in food and drinks from outside the hotel, making it impossible for anyone else not only to use the pool area but also to enjoy the piece and quiet of other hotel areas, includign our own room! Definitely not the kind of guests you would expect at this hotel... The staff on site was not particularly proactive in addressing the issue. We did not find the tour to Islas del Rosarios recommended by the hotel of good quality. It was to an overly crowded island and the beach / water were nothing impressive. If you go, find a private lancha and go to one of the islands where the big tour agencies do not take tourists. Finally, even if we Getsemani is a nice neighbourhood of Cartagena, we found that most nice restaurants and bars for dinner and drinks are in the Centro historico area (a 10 minute walk from the hotel), so it would have made more sense for us to have a hotel in that area instead.

Positiv:: Nice location in Getsemani, very comfortable beds, rooms nicely appointed

Negativ:: Lacks in customer service. First room assigned had no Wi-Fi and no hot water. Manager forgot to tell me at check-in that Wi-Fi was not working in this part of hotel due to work being done. I needed Wi-Fi for work. Second room assigned (less desirable room yet no refund) had malfunctioning mini-bar. I was polite and tried to address issues first by phone but eventually had to appear at Reception to get anyone to assist. Have stayed elsewhere in town with more attentive hotel staff and will do so on my next visit.

Positiv:: Loved the bathroom decor and bed very comfy. All the staff was very nice.

Negativ:: The WiFi was weak and unable to be used in my hotel room. Had to go sit in the hallway or the lobby to use the WiFi. A bit of an pain.

Positiv:: Friendly staff and clean facility!

Positiv:: Serene oasis in the middle of bustling Getsemani. We were upgraded to a lovely two floor suite which was spacious and great value for money. The staff were excellent and helped with various tour bookings, day trips, and restaurant reservations. I would highly recommend this hotel!

Negativ:: There was loud construction which woke me up. Also the WiFi in the rooms was bad at times.

Positiv:: Good location in the Getsamani district. Very confortable and luxurious rooms. Nice rooftop with the swimming pool and long chairs.

Positiv:: Tolle Dachterrasse, freundliches Personal. Sauberes Zimmer, super Bett. Perfekte Lage

Negativ:: Etwas zu teuer

Positiv:: Das Hotel ist wirklich topp. Super Lage im Stadtteil Getsemani. Von hier aus kann man die Altstadt zu Fuß erkunden und ist mittendrin im Nachtleben. Trotzdem extrem ruhig. Tolle Dachterrasse mit Pool und Spa. Gutes, internationales Frühstück. Herauszuheben ist auch das überaus freundliche Personal.

Positiv:: The breakfast was excellent, with generous fresh-fruit starters. The location is very good, in vibey Getsamani and also within easy walking distance of the historic centre and city ramparts.

Positiv:: Sehr schönes Hotel in altem Gebäude, dadurch sehr individuell. Moderner Einrichtungsstil, großes Bad, wundervolles Atrium mit Springbrunnen - tolle Athmosphäre.

Positiv:: Staff is great, very friendly and polite. Great room, great breakfast.

Negativ:: The terrace with sunbeds is rather small, it's good for suntanning, however the pool is small and shallow, so not a place to go for a morning swim.

Positiv:: The hotel was clean and well maintained. The location within the Walled City was in the old section where water pressure inconsistency was a bother. The area was close to partying crowds though still had quiet. Great price and hotel if you deal with those issues welll

Positiv:: Really nice staff, very clean, really good location about 5 mins of the historic centre and within the area of lots of bars and restaurants. Feels very safe. Comfortable beds and powerful and efficient air con. Definitely good for a night or two but not really any atmosphere.

Negativ:: There isn't really anywhere to sit apart from your room so it's a tad bit soulless. Take ear plugs as it's possible you will hear other guests TVs etc (we did one night but not the other - was fine with ear plugs).

Positiv:: Sehr gute Lage, sauber und freundliches Personal

Negativ:: zT nach Innen liegende Zimmer. Fenster in den Flur. Bad ohne Fenster. Laute AC. Toilettenspülung hatte Funktionsproblem. Haben Bescheid gegeben. Wahrscheinlich behoben

Positiv:: Great room! Nice staff

Negativ:: Nothing, short walk to old town centre

Positiv:: The rooms were big, clean and the air conditioning was a PLUS and a bless!!!! The staff was super helpful, and very kind. Always happy to see you, and ready to help. Maggie is definitely the Star of the Hotel, a lovely french bulldog that will always be happy to say hi, and obviously get all the pets!!! (Ask for Mia, Maggies 2 month old daughter, ADORABLE and super playful) My Boyfriend and I were backpacking through Colombia and Since we liked the property and felt safe we booked a second time when it was time to go back home.

Negativ:: Even tho the Hotel is super Nice, sometimes during the day is really hard to take a shower. In both of our stays we barely got any water coming out of the shower head, so washing my hair was a nightmare. We had to either ask the staff to turn off the washer or wait until it was late, other guest were out or VERY EARLY to get a good/reasonably amount of water.

Positiv:: Alles sehr neu, sauber (bis auf die Maus) und gepflegt. Preisleistung ansich top

Negativ:: Wir hatten Mäuse im Zimmer. Emotionsloser Besitzer der nicht mal aufschaut wenn man mit ihm redet.

Positiv:: The location was great, right in between the Fort and old town. The ambience in the area was lively as well. There are a few marts right next door. The room is clean and the beds are comfortable.

Negativ:: The shower and tap run out of water pretty often and we were stuck several times mid-shower without water. It doesn't last long though and the water comes back after several minutes. There is no hot water, not that it is required in this heat.

Positiv:: Was clean, the service was nice and kind of near to the important thing on cartagena

Negativ:: I think the price, I just stay one night and for one night I think it was expensive for the place and location.

Positiv:: Great location, friendly staff.

Negativ:: Mold in the tiny bathroom.

Positiv:: For me the best thing I found in Cartagena,clean,quite,and nice people and dog staying there

Negativ:: Not enough water in the shower

Positiv:: The location is tucked away on a small street but just steps away from the busy streets of Getsemani. There is plenty of stores, restaurants, and nightlife to come by. The staff came and cleaned our room every day and the AC was the perfect escape from the humid climate of Cartagena

Negativ:: The water faucet in the shower only dripped out water sometimes and it was very cold

Positiv:: A great location. The staff was really nice and kind. The room and overall always clean, also really comfortable. I would recommend it.

Negativ:: Sometimes, issues with water pressure. But, not a major problem.

Positiv:: We had a reservation at San Felipe hotel by they change us the accommodation une night before arrival because some remodelación’s issues or so. We have stayed ay a hotel Boutique Calle del Arsenal instead. The place used to be a private house. Really really amazing place with great details and furnitures!! The breakfast was the best we had in Colombia by far. Great stuff ready to assist and help and beautiful hot showers to relax!!

Negativ:: Just beside the hotel there is a disco, so it can get seriously noisy and annoying. We asked to change rooms and the accepted without any problem.

Positiv:: great location! friendly staff

Positiv:: Great location, very good value for money. Good selection for breakfast.

Positiv:: Good location and big room.

Negativ:: We booked a room with balcony, which was not what was given to us.

Positiv:: Sauberes, großes Zimmer mit kleinem Balkon. Große Auswahl beim Frühstücksbuffet. Top Lage zwischen Altstadt und Partyviertel. Gut funktionierende Klimaanlage!!

Negativ:: Beim Frühstücksbuffet, werden das geschnittene Gemüse/Käse/Wurst nicht gekühlt, was bei dem heißen Klima dazu führt, dass die Lebensmittel unappetitlich werden.

Positiv:: Great location and good price!

Positiv:: Sehr kulant Frühstück Lage

Positiv:: Clean

Negativ:: Noisy if you have a room in the front

Positiv:: The location is great being very close to the old town. Additionally, the staff were always helpful in assisting with any inquiries I had.

Negativ:: The wifi was sometimes flakey and the water temperature and pressure in the shower were not very high.

Positiv:: mostly the location of the

Negativ:: everything was great

Positiv:: Very helpful staff that satisfied all of our requests Good localization Very good breakfast

Negativ:: Noisy air conditioner Bed

Positiv:: Ideal Location. Near to Centenario Park, walking distance to Old City, close to hop on hop off stop, taxis easily available and staff able to offer advice and assistance.

Negativ:: No hot water . The fact AC not functioning after second day ,however, staff quickly solved the issue by putting us in another room. Wi fi only available in lobby.

Positiv:: Das Hotel ist nett eingerichtet - eine schöne Mischung aus Kolonialstil und modern. Die Dachterrasse mit den Jacuzzi ist einfach der Hammer!

Negativ:: Unser Zimmer hatte kein Fenster ;-(

Positiv:: We arrived to the hotel after a red eye at 10am and the staff was super accomodating and got us a room in 15 minutes (even though checkin wasn’t until 3) great experience. Wonderful rooftop terrace, great location with plenty of nightlife and eating options available! Would definitely return.

Negativ:: Had trouble making change when paying on the way out... not a huge deal though.

Positiv:: Super clean and friendly helpful staff , great rooftop terrace with plenty of seating , spacious room good Bed & Bedding mid sized Bathroom plenty of hot water , room safe . Split Air conditioner , windows to inner open air courtyard .Location is great on edge of Getsemaní close to walled city , small but refreshing pool .

Negativ:: Poor Breakfast at this price point , no fridge in room .

Positiv:: Sehr freundliches Personal, late check out war kein Problem. Gute Ausgangslage zur Stadterkundung. Auch Viertel Getsamani bietet viele Restaurants und Cafes

Positiv:: Jesus, the clerk, was nice. The bed was big and comfortable

Negativ:: Breakfast very poor and slow to order Room unclean Shower very low pressure and cold water, one day it also stopped working. Street is unsafe at night Terrace is dirty and not taken care Rooms in 4th floor get a lot of noise: party from next hotel’s terrace til 11pm and the ones close to the eleveator there is a loud buzz from AC ventilator hanging at the wall few meters from the bed, the owner is the hotel next door. First night could not sleep, asked to change the room but they said they were full. Second night they spoke to the other hotel and was switched off but last night it was on again, another blank night.I can’t understand how they rent those rooms, total waste of money you get no rest at all.

Positiv:: Casa Tere exceeded all of my expectations. What a gorgeous hotel!! From the moment you step inside the interior courtyard you feel relaxed. The art everywhere you look sets a beautiful and unique tone to this chic and historic building. The room was perfect; clean, bright and welcoming with a very comfortable bed, and balcony overlooking the street below. The staff were fantastic, my Spanish was not so good and they accommodated me without a problem! I would 100% recommend this hotel. Getsemani is a fun, vibrant neighborhood and Casa de Tere is a hidden gem.

Positiv:: Ein nettes Hotel in der unmittelbaren Nähe zur Innenstadt inmitten von vielen kleinen Lokalen. Traumhafte Dachterrasse mit Whirlpool und Liegen, perfekt für einen Abend mit Blick auf die Altstadt. Zimmer mit sehr guter d.h. Leiser Klimaanlage und schönem Bad. Frühstücksbuffet im zum Haus gehörenden Lokal ausreichend und gut. Safe ist vorhanden.

Negativ:: Der angegebene Pool gleich im EG neben der Rezeption ist nur etwas für kleine Kinder zum Abfrischen.

Positiv:: Great location, safe neighbourhood. The staff was very friendly and spoke very good english. We had a lovely and very big room with a terrace at the street side (although the door to the balcony was hard to open). The mattress was good, we had a shower with warm water and the breakfast had a lot of choices. At the rooftop you had a nice view over the city. The hot tub was a plus after a warm day.

Negativ:: The swimming pool was right behind the reception desk, with barely any sunshine, so it didn't invite you to swim.

Positiv:: Sehr nettes Personal, sie haben uns das Frühstück auf die Dachterrasse hochgebracht. Super Lage, 5min vom Torro de Reloj, mitten im schönen Getsemani Viertel. Die Zimmer haben ein kleines Fenster auf den Gang, aber es ist kein Einzelfall in Cartagena.

Positiv:: The hotel has the perfect location for visiting Cartagena. You’re so close to everything including sightseeing, restaurants, bars etc. The location couldn’t have been better! The hotel itself is also very nice and clean and the staff did everything to make our stay great!! BUT avoid booking a room on the ground floor (1st floor in Colombia)! You will not enjoy your stay at the hotel if you do! We spent our first night in one of the rooms and they’re not worth the money. There is no fresh air entering the rooms and it smells a lot like fungus. Also, they’re located right next to the reception and you’ll hear every conversation and every hotel guest walking by your room. So get a room on one of the other floors and you’ll have great location for exploring Cartagena and sleep at a quite place at the same time.

Negativ:: The rooms on the 1st floor!! They’re definitely not worth the money. The breakfast was also very very simple and could need some improvement.

Positiv:: Que lindo hotel! We loved our stay in Cartagena and Getsemaní is really an amazing area to be in. This hotel was wonderful, we loved the roof terrace, the staff, the Botero paintings! But mostly the location. We were so glad we picked Getsemani as it was so vibrant and full of character, and felt really safe. I wish I could return to Cartagena immediately, and if I did I would stay at this hotel again without doubt. Muchísimas gracias, Casa Tere!

Positiv:: Great location Friendly Service

Negativ:: Rooms have no windows and smell bad Beds are very small Very loud on ground floor close to the reception Pool directly behind the reception

Positiv:: Loved the location! In the center of Getsamani and a short walk to the Old City. The staff was great and provided local recommendations. Breakfast was good. Best coffee we had during our time in Colombia!

Negativ:: The photos of the room looked beautiful with brick walls. When we got there - our room had white walls with two bigs holes - one in each side of the best that showed exposed brick. I'm not sure if the bedroom was in the process of being renovated but it looked pretty junky, especially compared to the photos of the room we thought we were booking.

Positiv:: Everything

Negativ:: Great place.

Positiv:: Great location and big rooms. Hot water shower was much appreciated and the aircon was great. Free breakfast was also tasty.

Negativ:: Walls are quite thin so you can hear a lot of noise and the free breakfast ends at 9.30 which is quite early.

Positiv:: The photos definitely made everything look bigger than it is, and the hotel seems like a former house that's been refurbished for hospitality use. The decoration is very pretty and the location super convenient so for the surprise actual size of things it was a good stay. The best was the breakfast and the staff. The food was good and the employees work themselves off to be helpful and keep everything tidy, and offer tour assistance/directions. They really made the stay much better than it could have been.

Negativ:: A lot of things need upkeep repair, the stair, the shower (literally dripped water when on), or paint work. For the price they're charging more than what they're offering.

Positiv:: The staff was very professional. Kind and very friendly

Negativ:: Did I did not stay longer

Positiv:: It is a 10-minute walk from the main entrance of the historic old Town which is convenient. Also it's situated in the heart the budget tourist district so everything is there at your fingertips. And if you ask for and receive a room with no windows like I did it will be dead silent all the time.

Negativ:: The lock on the door of my room 206needs to be replaced. It's not expensive and it is important to do this now. All television cable channels are in Spanish not one single channel in English.

Positiv:: Quiet and private

Negativ:: The towels

Positiv:: Das Hotel ist klein, aber perfekt für einen Cartagena-Aufenthalt geeignet. Das umliegende Viertel ist hübsch und bietet viele Restaurants etc. Das Personal war sehr hilfsbereit. Das Frühstück war ebenfalls gut.

Positiv:: Good location, great staff.

Negativ:: Bathroom smelt damp. We were in a room on the ground floor on the front side of the building, so right next to the street. A bit of noise when people and traffic passed but one of the quieter streets in the neighbourhood.

Positiv:: The location is without any doubt just perfect. Although in the center, still pretty quiet. Really kind and helpful staff.

Negativ:: Dark, windowless rooms with poor ventilation. The room close to the reception gets noisy.

Positiv:: Great location Nice friendly staff Awesome price Nice eggs for breakfast

Negativ:: N/A

Positiv:: - Nettes Personal, auch wenn dieses nicht immer an der Rezeption anzutreffen war - Sauberes Zimmer - Gutes Frühstück, mit jedoch nur kleiner Auswahl

Negativ:: - Lage nicht sehr zentral, aber in Ordnung - Warmwasser ließ auf sich warten, wir mussten oft kalt duschen - Am Morgen oft hellhörig und laut

Positiv:: Great location. Excellent breakfast served nearby. Friendly staff. Good wifi.

Negativ:: Alle Wände in Zimmer und Badezimmer waren komplett geschimmelt (und einfach überstrichen). Alles roch im Zimmer nach Schimmel, man mochte kaum einatmen

Positiv:: fthe best thing about this place is the cheap price and the A/C in the room was EXCELLENT.

Negativ:: The pictures make the place look really modern clean and cute, but that's not accurate the place is tiny the bathroom is tinier. This place is not for American standards. The neighborhood is right in the middle of the cheaper part of cartagena and in the middle of the party zone.

Positiv:: Location

Negativ:: The staff worker at night on Sunday 10Mar19 needs to be more curteous and smile more

Positiv:: Location

Negativ:: Small room tiny shower

Positiv:: It was really good, the service at the hostel, the rooms were clean and neat.

Negativ:: Breakfast cold have been better may serve a little more food and give two options of drinks instead of just having either juice or coffee

Positiv:: Location was highlight. Good AC for hot weather.

Negativ:: Tub didn’t work. No sheets on two beds. Staff were quick to respond but were not necessarily friendly. Good price but I would not stay here again.

Positiv:: The bedroom is comfortable and there are lots of beautiful places near to the hostal like restaurants, souvenir's shop, etc.

Negativ:: Bathroom is small

Positiv:: Das Personal war immer hilfsbereit. Sehr zentral,

Negativ:: Zimmw-Tür muss man fest schletzen und zuzumachen. Problem ist der Lärm für andere Gäste. Glastür zwischen Rezeption und allen Zimmer sollte repariert werden und gross angeschrieben werden, in welche Richtung sie aufgemacht werden soll. Kein Fenster in meinem Zimmer 203... aber man muss nicht unbedingt haben. Die Antwort zu einer Frage, die ich vor dem Check-in emailte, kam erst nach meinem Check-out. Bitte alle Kritiken als konstruktiv annehmen.

Positiv:: Nice room with ac and tv. Rooftop was nice in the evening and had a small kitchen. Cleaned the room daily.

Negativ:: No one explained that breakfast is served at a restaurant several doors down so that was confusing.

Positiv:: Super Zentral, sehr freundliches Personal, sehr sauber. Sehr gutes Preis leistungsverhältniss.

Positiv:: Super Lage, das Viertel getsemaní hat viel Flair. Gute Betten, freundliches Personal, gutes Frühstück mit Voucher in der Bar um die Ecke- was will man mehr?