Renaissance Chicago O'Hare Suites Hotel

Positiv: The room was great lots of space! The bathroom was beautiful!

Negativ: Better communication of how the parking in the ramp adds on to your bill even if you paid at the machine.

Positiv: The pool and hot tub.

Negativ: A few of the front desk worker were okay. When we checked in the lady didn't seem to like her job too well. She didn't explain about being charged for the damage fee and we would get it back ...

Positiv: Pool, gym, hot tub area was good. Rooms are decent

Negativ: Had booked a 1-bedroom suite with 2 double beds and a pull out sofa but when I reached they had no rooms with 2 double beds. Had to somehow adjust in a king bed + pull out sofa which is not very ...