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Would not let me board because my middle name was not spelled outPositiv: The price.Negativ: The fact that the check-in crew at Singapore seemed to local contractors who had absolutely no ability to look into a passenger's ticket. Went to airport at Singapore 2 hours early to go to Chongqin. Was told could not board because my middle name was an initial only, and was not spelled out. Check-in crew told me to call the airline in China to solve the problem. After 1.5 hours of talking to West Air in China and getting hanged up on on several times, the plane departed without me. I have not received a refund for my ticket.
Poor service Positiv: On timeNegativ: No AC, seats in bad condition, not a great selection of good to buy
Tried to cancel the ticket for a refund but none respondedNegativ: Couldn't get a refund on ticket when it's still within 24 hours of purchase
Schlechter ServicePositiv: PünktlichNegativ: Keine Klimaanlage, Sitze in schlechtem Zustand, keine große Auswahl an guten zu kaufen
Ich habe versucht, das Ticket für eine Rückerstattung zu stornieren, aber keine AntwortNegativ: Die Rückerstattung für das Ticket konnte nicht innerhalb von 24 Stunden nach dem Kauf erfolgen