Breakfast was international spread, great varieties. Pleasant ambience in the cafe, waiters and waitresses were generous with their smile. Porter too slow to response. I had to drag my own luggage down for check out after waiting for 15 minutes and nobody turned up to help me.
This hotel is a true 5 star place The breakfast buffet was good but was oriented to Chinese customers
The room was modern, roomy and comfortable. It was convenient for our meetings with Dalian shipping lines, many of which were based on the same road. Hotel pool was out of order for the duration of our stay (but we were not informed at time of booking). Buffet dinner whilst good, was cleared away at 21.30 on the dot, as were all the drinks & all the seat cushions in the lounge bar. Extremely unaccommodating to business travellers and not mindful at all to the fact that these travellers have come from all over the world, looking for food/drink at times to suit. Lovely drinks menu, delivered extremely badly. Don't complain - you will not be heard. Non attentive staff made this a 3* hotel at best, pretending to be a 5*.
luxury design with best marble in lobby as well as in bathrooms.
The rooms are extremely large and comfortable,the bathroom is world class. Having stayed at this hotel a number of times over the years ,it is becoming in need of a facelift.Also the service in the brasserie /coffee shop is poor .Dirty plates are not cleared away quickly and the place has an image of being lethargic
It has a great view of the harbor view and all the American hotel feel I had to order an extra night at the hotel after staying four nights getting the Buffett included. I asked about the extra day about the Buffett and they didn't include it because they didn't count it as 5 days only one night.
I thought the room was clean and it had what a person needs for a night or weekend, but the bed was very uncomfortable, it is enough room for one person. I joined a friend for the weekend. All in all it was just ok.
The room was large enough, clean (!) and the shower had full pressure. I would feel comfortable bringing a family here as long as you don't depend on the motel for your activities. This place often fills up early so be sure to book ahead. BAlso ask the clerk for a recommendation for non-franchise places to eat - I found some nice surprises in Temple that the locals know about.
Room was good. Was well please with everything!
Restaurants und zentrale lage Die fruehstuecks-platzdeckchen sind eines kempinski nicht wuerdig. (Nichtmal 1 sterne hotel akzeptabel !!! )
die sehr gute city-lage und das ambiente das frühstückdbufett müsste im käse-wurst-bereich grosszügiger undgepflegter praesent sein
Das schöne Zimmer, das gute Internet und das gute Frühstück. Die Liftanlagen machen Geräusche und man hat Angst diese zu beützen. Die Verarbeitungsqualität und die Materialien die verbaut sind sind nicht von hoher Qualität.
eine basisreklamation wurde schnellstmoeglich behoben. ( fruehstuecks-tisch-deckchen !!! der genannte preis ist nicht der endpreis, nicht ok
Gutes Frühstücksbuffee: chinesisch und europäisch, auch mit richtigem Brot; auch ein paar englischsprachige Filme-Fernsehsender Es wäre besser, man könnte sich beim Frühstücksbuffet selber an Kaffee und Tee bedienen. So mußte man ab und zu länger warten, bis nachgeschenkt wurde; unangenehmer Geruch im Bad -> am besten gleich am Anfang das Bad ansehen und ggf. das Zimmer wechseln
Very comfortable and spacious rooms, bathroom with walk in shower and separate bath is great. Personnel from executive lounge were most friendly and helpful Hotel is based in the middle of nowhere, to city center is approx 5 miles away and it was very hard to get a taxi in night time
when you asked something it happened and was checked.
Very quiet and comfortable. Very luxurious en-suite bathroom. Evening buffet offered good value for money. We booked Executive Room so we could benefit from cocktails and snacks in evening. However, as we were staying March/April, this service was not available which was very disappointing. We found it took a while to get correct information about the hotel services, even though my wife is a fluent Mandarin speaker!