Hotels in Downtown - Dallas

Positiv:: Enttäuscht. Ich habe zwei oder drei Mal an Marriot Bonvoy geschrieben, um wegen Coronavirus zu stornieren, MÖCHTE ABER eine Gutschrift für die zukünftige Verwendung in diesem oder anderen Marriot Hotels behalten. Sie stornieren meine Reservierung ohne entsprechende Benachrichtigung. ES WURDE KEINE Gutschrift oder Rückerstattung erhalten. Danke für nichts Marriot. NIE wieder.

Negativ:: Enttäuscht. Ich habe zwei oder drei Mal an Marriot Bonvoy geschrieben, um wegen Coronavirus zu stornieren, MÖCHTE ABER eine Gutschrift für die zukünftige Verwendung in diesem oder anderen Marriot Hotels behalten. Sie stornieren meine Reservierung ohne entsprechende Benachrichtigung. ES WURDE KEINE Gutschrift oder Rückerstattung erhalten. Danke für nichts Marriot. NIE wieder.

Positiv:: Alles war modern sauber und das Personal war super

Negativ:: Der Raum neben der Straße und die Fähigkeit, Nachbarn bewegen zu hören, sind offensichtlich

Positiv:: Das Hotel bietet kostenlose Autofahrten für Gäste im Umkreis von 5 km. Unsere Ecksuite war modern und wunderschön!

Positiv:: Zuvorkommendes Personal, gutes Zimmer, zwei ausgezeichnete Restaurants, Parkservice, gute Lage

Positiv:: Wunderschönes Hotel, großartige Restaurants (einschließlich eines Cafés außerhalb der Lobby), großartige Concierge-Lounge und unglaublicher Service

Positiv:: modernisierte Zimmer und ein Fitnesscenter

Negativ:: Shampoo Body Lotion unmöglich zu benutzen. Keine Anweisungen im Zimmer. für Nebenkosten im Voraus berechnet.

Positiv:: Das Hotel war schon immer unser besonderes Hotel. Die Renovierung, die sie vorgenommen haben, ist großartig. Unser Zimmer war sehr geräumig und sauber. Der Service, der Zimmerservice und die Rezeption waren tadellos. Wir lieben es, in der Nähe von Restaurants in der Innenstadt zu sein. Wir hatten einen sehr entspannenden Aufenthalt im Adolphus und werden wieder dorthin gehen.

Negativ:: Die Bettlaken waren ein wenig schmutzig. Nichts eklig, aber hätte besser sein können

Positiv:: Dieses Hotel ist wunderschön! Das Personal war sehr nett und hilfsbereit!

Positiv:: Liebe zum Detail und die Angestellten waren unglaublich!

Negativ:: Die eigentliche Bar war im Umbau. Die Cowboy Bar hatte nicht den gleichen den Standard wie das Hotel.

Positiv:: Die schöne historische Lobby war ein perfekter erster Eindruck. Das Zimmer, in dem wir übernachtet haben, wurde neu renoviert. Es war modern, komfortabel, unglaublich groß mit 2 Kingsize-Betten, einem schönen, luxuriösen Badezimmer und einem tollen Blick auf Dallas. Wir haben unser Auto nie benutzt, alles war nah genug, um zu Fuß zu gehen, aber wenn wir nicht spazieren gingen, hatte das Hotel ein Gratisfahrzeug mit einem sehr angenehmen Fahrer, der uns zum Markt brachte.

Negativ:: Die Auswahl an Restaurants im Hotel war sehr begrenzt. Zur Auswahl standen ein Grill, ein Cowboy-Thema oder das French Room, das wunderschön, aber nicht zwanglos und komfortabel war. Für besondere Anlässe, sehr schicke Atmosphäre.

Positiv:: Die Zimmer waren groß. Schöne Dusche. Bequeme Betten und Kissen. Schwer etwas schlechtes zu finden.

Negativ:: Parkgebühr von $28 für eine Nacht war ein wenig lächerlich. Die Gegend wird auch etwas dubios in der Nacht.

Positiv:: Das Hotel ist eine großartige Einrichtung einer vergangenenen Ära in der Geschichte von Texas und den USA, und das Zimmer hätte nicht komfortabler sein können. Die Lage in der Innenstadt von Dallas ist großartig und es ist ein kurzer Spaziergang in fast alle Bereiche der Innenstadt. Das Zimmer war geräumig und groß und für ein Hotel in der Innenstadt sehr ruhig.

Negativ:: Die Badezimmerarmaturen könnten modernisiert werden.

Positiv:: Alles war auf den Punkt zu meinen Standards keine Beschwerden

Negativ:: Amazing hotel. Pricey, but worth it for a fun night in Dallas.

Positiv:: The reception staff were friendly helpful nothing was too much trouble. The valet service was very efficient shame one has to pay extra for this when one is already paying to stay in the hotel. The rooms were excellent having just been refurbished to a high standard. The beds were soft and the linen crisp and clean. The shower facilities were excellent

Negativ:: Would prefer proper cups in room instead of paper cups for my coffee. Also shower caps for the shower for ladies would be useful.

Positiv:: Exterior and lobby have a classic vibe.

Negativ:: Seemed understaffed in the evening. Front desk girl sounded stressed and overworked and was extremely unhelpful when we mentioned our breakfast order was not picked up the night before. She said it wasn't "her job"...never the words you want to hear as a guest.

Positiv:: Valet service was excellent and rooms were spacious

Negativ:: 2 of our five nights out room was not cleaned. The pool was closed for renovation and we were not aware of this when we made reservations.

Positiv:: Location & rate were great for nba Allstar Weekend. Staff was friendly & helpful. Old world luxury...Common areas were inviting & spacious.

Negativ:: Would have like a bar that stayed open later & served food longer.

Negativ:: None

Positiv:: Very comfortable and clean hotel. Staff was polite and very helpful.

Negativ:: Parking for hotel could have been better. Granted we were there during a busy weekend, but had to hire taxis a couple of times to get to our destination on time, due to a 25-30 min wait for our car out of the hotel parking lot. Would recommend the hotel if you are not needing a car or haven't rented one.

Positiv:: It was wonderful! I've never experienced such service, we will return!

Positiv:: location, service, and historic property in good condition

Negativ:: base of shower needs repair

Positiv:: staff were helpful in all areas and room was wonderful.

Negativ:: N/A

Positiv:: Saubere, komfortable Zimmer. Super Personal! Personal am Empfang und die Parkservice Crew verdienen Lohnerhöhung.

Negativ:: Keine Parkplätze, aber die Parkservice Crew hat sehr gute Arbeit geleistet.

Positiv:: Sauber Neu Freundliches Personal Kostenloses warmes Frühstücksbuffet Perfekte Lage in der Innenstadt und in der Nähe von Deep Ellum

Negativ:: Der Parkservice war die einzige Möglichkeit zum Parken. Valet Parken war 26 Dollar pro Nacht und sehr langsam. Sie schienen manchmal unterbesetzt.

Positiv:: Das Hotelpersonal war sehr freundlich. Das Zimmer war sauber und komfortabel. Die Lage war in der Nähe aller Orte, die wir besuchen wollten. Ich werde auf jeden Fall wieder hier übernachten.

Positiv:: gut ausgestattet. hilfsbereites Personal

Negativ:: Dass ich war in der falschen Saison des Jahres! (Der Pool war geschlossen)

Positiv:: Moderne Einrichtung und tolle Ausstattung

Negativ:: Nicht genug Waschlappen ...

Negativ:: Einige der Angestellten waren manchmal etwas herablassend. Nur weil ich keine Schimmer und Schuhe trage, heißt das nicht, dass ich es mir nicht leisten kann, in Ihrem Hotel zu bleiben.

Positiv:: Das Personal war fantastisch! Die Zimmer waren sehr lustig mit guter Ausstattung. Klein, aber für eine kurze Reise.

Negativ:: Klimaanlage Probleme

Negativ:: Eng langsame Aufzüge

Positiv:: Die Atmosphäre

Positiv:: Das Personal im Joule ist unglaublich und unglaublich aufmerksam. Sie haben uns auf das größere Zimmer aufgewertet. Jemand hat uns mit unseren Taschen in unser Zimmer geholfen. Da wir noch nie da waren, gab er uns eine kurze Führung durch das Zimmer und erzählte uns alles über das Hotel. Man kann sagen, dass sie sehr stolz auf das Hotel sind, und sie sollten es sein. Es ist wunderschön! Ich war schon im W in der Innenstadt von Dallas und habe dort den schlechtesten Service bekommen. Das Joule ist in jedem Aspekt so viel besser, und es kostet nicht so viel.

Positiv:: Two good things - the valet staff was efficient and quick There was a patch of grass across the street for dogs

Negativ:: The entire staff seemed put off by answering any basic question of ours, they weren’t knowledgeable about the simplest of things like what time check out was even!! We were put on hold so they could check... meanwhile i could hear the other line going off in the background. They just wanted to switch over to a more important guest. The spa flat out lied to us about their availability. When we tried to push our checkout time by 30 minutes after enduring all of this so that we could go to a neighboring spa it simply couldn’t be done. The shower was broken, my fiancé fixed it, the mirror in the bathroom was broken, my fiancé attempted to fix it but then said “honestly i should Be paid for fixing all of these issues”. We asked for a dog bed. They offered it at check in but they were reluctant to send one up in the ten minutes it took us to change our mind about wanting one. It was disgusting Don’t ask for the dog bed. They apparently offer free car service in 5 miles. Don’t even bother. They won’t answer the phones to call you one. We had such high hopes for this place as we visit the spa and CBD often. This was our first and LAST stay at the joule. You’ve lost two customers that used to sing your praises.

Positiv:: Everything was indefinably perfect. This was my first experience with a four star hotel, and I walked in with high expectations. They met and exceeded every single one. The environment is luxurious, the staff is very friendly and very accommodating. We were given a ride to our concert venue free of charge, and when no drivers were available to pick us up, the concierge did so himself (Daniel's a great guy). The cocktails in the lobby bar were unique and tasty. The store across from the lobby bar (an art book store) stocks some great additions to any coffee table. And our purchase was transported up to our room with a little note from the concierge: "Enjoy your staycation." We had only told him once that we weren't from out of town, but he remembered. We felt like royalty from check-in to check-out. I highly highly recommend this hotel to anyone staying in Dallas.

Negativ:: Shower didn't have hot water. We didn't alert the staff because we found out too close to check-out. I imagine, with the quality of customer service we experienced, they would have been up really quickly to fix it.

Positiv:: Great service, good restaurants and bars. Well done

Negativ:: Downtown Dallas is cool but there is a limit to what you can do there now

Positiv:: The minute you pull up the The Joule you know this is something different. The lobby is unique and modern without being cold and industrial. At check in we were handed a glass of sparkling wine. The staff was excellent. The were very professional yet extremely friendly. Not once did I get the pretentious feeling that I sometimes get from 4 star hotels. Every staff person I came in contact with went out of their way to be helpful and made me feel like a valued guest. The room was very comfortable and the design modern. I could tell that a lot of thought went into the design; picking the fabrics, fixtures, colors, etc. I would here again in a heartbeat.

Positiv:: Stayed at the Joule for my wifes birthday. It was our second stay at this hotel so that should speak volumes about our overall experience in that we are repeat customers. The staff were so eager to please that we felt like a part of the family.

Positiv:: Quick getaway for my husband and me to see Carrie Underwood and we loved the whole experience. Will definitely go again.

Negativ:: Not a Thing!!

Positiv:: I personally enjoyed the attentive service, the design of the lobby/room and the comfort of the bed.

Positiv:: It was Centrally located.

Negativ:: Rooms are a bit small.

Positiv:: Die Lage war sehr gut. Cooles, modernes Ambiente.

Negativ:: Das Bett war nicht sehr komfortabel, sehr hart.

Positiv:: Die Bar in der Lobby war nett. Tolle Lage

Positiv:: One elevator of 2 was out most of my stay. There with a large wedding party and we were all going and coming at same time. Very frustrating....

Positiv:: While the room was not super luxurious - for a business trip - it was perfect. Rather a NYC loft feel (hence the name) with modern vibe. I had a nice view of some of the Dallas skyline. I do believe they really are green conscious - with a little recycle bin in the room so I didn't have to feel guilty about water bottles being tossed. Very close to the convention center and Main Street where we found some nice eateries and pubs (a five minute walk). Super friendly staff from the front desk to the bartender at the lounge. At the end of the day, the bed was very comfortable and I slept well.

Negativ:: Erm - the pool area could have used a little help. I have come to count upon the hotel shampoo & conditioner (never bother to pack my own anymore)- but didn't care for the pre-mixed stuff in the wall dispenser.

Positiv:: Good location, easy check-in, & very helpful, friendly staff. Wouldn't consider the hipster, trendy decor, setting, etc., a bad thing- just different. Kinda cool (but glad I had researched online prior to know what to expect).

Negativ:: The shower wall (foggy glass) was a bit strange, especially for my situation - staying with a friend. There's no room service, but refreshment/snack bar had enough.

Positiv:: Wir würden wieder dort absteigen, wenn der Preis stimmt.

Negativ:: Die Aufzüge und verwirrende Stockwerke und Eingänge von außerhalb.

Positiv:: Mir gefiel, dass sie mir erlaubt haben, einen frühen Check-in zu machen.

Negativ:: Mir gefallen nicht alle versteckten Zimmerservice-Gebühren. Es wurde nicht gesagt, dass ein Trinkgeld von 22 % im Preis inbegriffen war, deshalb habe ich darüber getippt

Negativ:: Ich möchte nicht jedes Mal eine Flasche Wasser fragen, wenn ich Wasser trinken möchte. Keine Zahnpasta oder -bürsten. Keine Rasiercreme.

Positiv:: Bathroom was amazing and bed was incredibly comfortable. The layout of the floor is a bit confusing but got the hang of it after the first few times. Overall my stay was great and I would definitely come back.

Positiv:: The rooms very large and the gym was awesome. They even provided workout clothes and shoes, which I forgot to bring. The staff was very professional, except for the maid service.

Negativ:: The maid service was lazy. The staff only cleaned the room once in three nights in spite of our repeated efforts to have it cleaned daily.

Positiv:: Bathroom: it was big, clean, had amazing lighting and neat, futuristic features.The shower could fit 3 people with a huge bench. The shower head was by far the nest thing about the whole stay! It was a massive, square, waterfall that covered every inch of me at one time. This is where the positives begin and end however.

Negativ:: My husband took me to the Westin Downtown Dallas for our anniversary. We are not wealthy and my expectations may be too high for today's lack of standards...I don't know. Parking: Self is $26, valet is $30 (only options) Bed: Like sleeping on the floor with only a thin down blanket to cushion you. Room Service: Not only did it take forever to get, but we called 3 different times before we made a choice that they actually had!! They had "run out" of the first 2 choices, and the third choice we were informed, although it was already on the menu, it was new and wouldn't be actually available for another 2 WEEKS!!! A 5 stat hotel shouldn't run out of everything or misrepresent a darn thing in my opinion! Staff: Cleaning lady flat out walked in on us twice! So we had to leave the "Do Not Disturb" sign on the door the entire time with the extra lock on. However, the front desk had to call so we could open the door for the towel guy because he couldn't knock with the sign there (maybe the maid could learn from him). TV: Only a handful of channels and the programs/actual episodes, that are the same everyday! I'm talking not just the same program but the exact same episodes everyday we were there. Noise: Although on the second to highest floor, 31 floors up, we heard sirens, traffic, and construction (the entire time)! I understand we were in downtown Dallas, but seriously, I even had to listen to the delivery truck trying to back up and park for almost 5 minutes a couple times a day. We heard every door that opened and closed, and although we were as far away from the elevators as one could get, we heard it EVERY time it moved! Checking out: We requested a luggage cart/dolly THREE times over a total of 35 minutes and still NEVER saw hair of it nor any attendants! We waited until the exact minute of check out time and then hauled it all down by ourselves with no apology or anything. Misc: No vending machines, and the gift shop is an over priced joke even in gift shop standards. However there is a nicely stalked, friendly staffed Seven Eleven around the corner within comfortable walking distance. All of that said.....would I own the bathroom, yes! Would I ever stay there again, NO.....but that's just me and my opinion.

Positiv:: Nothing it was a horrible experience

Negativ:: The sheets were dirty, not clean asked about the pool to swim they wouldn’t allow it even tho the Dallas area is open to 75% at this time. Was told to go across the street to see if can swim at different hotel. They never can to clean the sheets an

Positiv:: The view

Negativ:: Pool was closed.

Positiv:: The staff were all great.

Negativ:: The following services were discontinued room service, breakfast, gym and pool. The price did not reflect that, nor was it mentioned when I booked the room. I specifically chose a hotel with a pool and restaurant.

Positiv:: Terrific staff, clean environment, wonderful rooms, truly enjoyed our experience all the way around! Would stay again...

Negativ:: N/A

Positiv:: The pool

Negativ:: 30 to vallet

Positiv:: Location and very helpful and friendly staff

Negativ:: the overall appearance of the hotel outside and lobby area seems dated

Negativ:: Room service is far below what I expected! Breakfast was delivered in a paper bag with disposable utensils. I expected a tray with cloth napkins and real utensils. It was certainly overpriced for the level of service!!

Positiv:: We loved our stay. Perfect location, clean and friendly staff

Negativ:: Nothing

Positiv:: The rooms are so big and so was the bathroom

Negativ:: The restaurant was not that great poor service

Positiv:: Great location

Positiv:: We were in town for a wedding, and this hotel was perfect in location.

Positiv:: Nice bar/restaurant, great fitness facility