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Karte
Bewertungen
Gesamt
9,3 Hervorragend
Basierend auf 424 Bewertungen
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Alle Bewertungen 9,3
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Paare 9,4
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Familien
-
Geschäftsreisende
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Alleinreisende
10,0
10,0
9,6
9,3
9,2
8,9
9,6
Daten von TrustYou
"Ansprechendes Gebäude"
"Tolle Menüauswahl"
"Freundliche Atmosphäre"
Positivste Bewertung
Kritischste Bewertung
Hervorragend 10,0
The Ritz staff is world class! The bellman rocks! Everything was perfect
Mäßig 2,0
The Ritz staff is world class! The bellman rocks! Everything was perfect
Neueste Bewertungen
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Hervorragend
10,0+The Ritz staff is world class! The bellman rocks!-Everything was perfect
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Hervorragend
10,0
We stayed on Concierge floor with the Club lounge which includes all the alcohol and light food throughout the day. It is worth the extra money to stay on this floor. We did a package that included a three course meal at Fearings which was the highlight of our evening along with having champagne and chocolate covered strawberries delivered to the room at just the perfect time which was while we were out at the pool. The pool isn't big but the staff at the pool is very attentive if you need anything.
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Mäßig
2,0
Our stay at the Ritz Carlton in Dallas has been ruined. Everyday, when we go into the club level, we have been appalled by the lack of enforcement of the dress code and the noise level in the club room. For example, no shoes, half naked men and women in bathrobes, men, women, and children in pajamas and dirty socks with no shoes, and today was the icing on the cake which has ruined our stay and will result in our early departure. There are a group of loud, obnoxious, rude, and inconsiderate heathens in the club room watching a football game (3:30pm CST) we asked the attendant to address the noise issue and she instead walked over and told the group that she was sorry to disturb them, but that we had complained and pointed us out. That resulted in them bullying us out of the club level room. We have been staying at Ritz Carlton properties for twenty years and we have never experienced this level of unsatisfactory service. It is unbelievable and unacceptable. Now, instead of staying to celebrate my husband's birthday, we are going home.
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Bewertungen
Gesamt
8,8 Hervorragend
Basierend auf 895 Bewertungen
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Alle Bewertungen 8,8
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Paare 9,0
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Familien 9,3
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Geschäftsreisende 8,5
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Alleinreisende 7,1
9,1
8,8
8,4
8,4
8,1
6,9
9,1
8,4
7,6
7,3
7,2
6,8
8,9
8,7
8,5
7,6
7,5
6,4
9,0
8,9
8,3
7,9
7,9
9,2
8,8
8,4
8,2
8,0
Daten von TrustYou
"Freundliche Atmosphäre"
"Freundlicher Service"
"Schöne Architektur"
Neueste Bewertungen
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Gut
7,1+Great location in uptown. A nice, modern look.-Mandatory $25 valet was unexpected
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Hervorragend
9,7+Clean rooms, friendly staff, and very spacious walk-in closets.-The handle that controlled the water was not working so you would eaither take a cold shower or a burning hot shower.
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Hervorragend
10,0+My girlfriend and I stayed here for one night while I was in town visiting her and we had an amazing time. She lives in Dallas but we took a night in a hotel just for a nice change of scenery and had an experience we will remember forever. The room was spectacular but I have to mention the service first. Our friend at the front desk, Angelina Fiorini, was incredibly pleasant to talk to and helpful. one of the best hotel front desk staff I've talked with in a long time. Even though my girlfriend and I were there for a private night away we were still desighted to have a long conversation with her. After our chat we went up to the room. Angelina gave us a junior suite which was well decorated and filled with quality furniture, a comfy bed and a great bathroom. We decided if we ever live in a house it should feel like this place. Glad we got to stay at the stoneleigh and will definitely come back when we need a comfortable spot in Dallas.-There was no fitted sheet on the bed.
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Karte
Bewertungen
Gesamt
9,2 Hervorragend
Basierend auf 630 Bewertungen
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Alle Bewertungen 9,2
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Paare 9,3
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Familien 9,6
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Geschäftsreisende 8,6
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Alleinreisende 9,1
9,6
9,4
8,9
8,9
8,7
6,9
9,7
9,2
9,0
8,9
8,5
9,6
9,5
8,5
7,2
9,4
9,0
8,3
7,1
6,5
9,4
6,8
Daten von TrustYou
"Freundlicher Service"
"Freundliche Atmosphäre"
"Schöne Architektur"
Details
Karte
Bewertungen
Gesamt
8,4 Hervorragend
Basierend auf 620 Bewertungen
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Alle Bewertungen 8,4
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Paare 8,1
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Familien 8,8
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Geschäftsreisende 8,6
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Alleinreisende
9,1
8,5
8,4
7,5
7,1
6,3
9,2
8,2
5,8
4,6
4,5
3,7
8,8
8,7
6,4
5,5
4,6
4,5
8,5
4,3
4,0
Daten von TrustYou
"Professioneller Service"
"Freundlicher Service"
Details
Karte
Bewertungen
Gesamt
8,2 Hervorragend
Basierend auf 926 Bewertungen
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Alle Bewertungen 8,2
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Paare 8,0
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Familien 8,7
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Geschäftsreisende 7,4
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Alleinreisende
8,8
8,6
8,2
7,8
6,4
6,4
8,9
8,7
8,2
5,8
4,5
4,2
9,1
8,7
8,2
7,8
7,1
6,6
8,9
8,3
8,1
8,1
5,9
4,5
Daten von TrustYou
"Geräumige Zimmer"
"Freundlicher Service"
"Guter Shuttle-Service"
Positivste Bewertung
Kritischste Bewertung
Hervorragend 9,1
Room appeared to be recently remodeled, Very comfortable and clean. Housekeeping staff was prompt and efficient. Front desk was helpful and friendly. Within reasonable walking distance of the American Airlines Arena and numerous restaurants. In-house restaurant has a limited menu - food is ok but certainly not destination dining. Also, no drugstores, grocery stores, liquor stores, etc. nearby. Surrounding area is mostly office buildings. No shuttle service to or from airports.
Okay 4,2
Location was great for Dallas but ok for Uptown. The staff for was friendly and helpful. The spacious room was nice to have. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you. The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. The bathroom/tub were not very appealing and was stained as well as had mold growing in it around the drain. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough and we found pubic hairs on the comforter and towels. We were scheduled to stay three nights - we left after one. Hotel is disgusting - it should be given 2 stars.
Neueste Bewertungen
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Hervorragend
9,7+The staff was great rooms very clean. We will return when we are in town for a mavs game it's right across from the American Airlines center...-Price was ok could have been a better value
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Okay
5,1+Great location in downtown Dallas, close to the AAC and museums.-Our room had some problems with the AC. No offer to move or discount the room.
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Okay
4,8+Location, close to American Airlines Arena Able to check in early-Everything under construction. No bar/restaurant and no notification upon booking. Walls were thin as paper, could hear everything, even outside traffic. Were booked in a wheelchair accessible room (not a problem) but the shower head was unable to actually hold the position needed to shower, instead it just pointed at the wall. Bed was lumpy and awful.
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