Ich werde meinen Aufenthalt bis zum 04.06. verlängern da ich mit dem Hotel zufrieden war. Das Restaurant war am Wochenend geschloßen.Da das Hotel etwas abseits der City liegt ist dies nicht zu verstehen.Der Handtuchwechsel wird vom Personal bestimmt.Obwohl ic ein Handtuch nach drei Tagen auf den Boden legte fand ich es erneut im Bad wieder.
Good staff Parking arrangements did not have a rear entry so a walk up a steep slope was required
Restaurant was excellent value for money with polite and cheerful staff
room was small no bath and why no towels ?
Large bath towels Small room, noisy, tatty furniture, lightbulbs not working, no TV remote, cigarette burn in duvet, winter duvet in summer................
Ease of check in and out.
Freundliches, sauberes Hotel in der Nähe der Innenstadt. Da die Fenster nur einfach verglast sind, ist der Geräuschpegel sehr hoch (man liegt quasi auf der Straße). In unserem Fall kam erschwerend hinzu, dass wir direkt über den Gebläsen der Klimaanlage oder Abluft schliefen. Der Geräuschpegel war ähnlich eines ständig laufenden LKWs unter dem Zimmerfenster. Empfehlung: Ja, aber darauf achten, dass diese entsprechenden Zimmer nicht zugeteilt werden.
Besonders hervorzuheben ist der kosten- und kabellose Internetzugang, der im gesamten Hotel verfügbar ist. Zudem war das Frühstücksbuffet sehr reichhaltig und bat eine gute Mischung zwischen traditionellem englischen (Würstchen, Speck, Bohnen, etc.) und kontinentalem Frühstück.Das Restaurant ist relativ modern eingerichtet und bietet abends vor allem Speisen im Fast-Food-Stil an. Dazu zählen z.B. Das Hotel versprüht einen gewissen englischen Charme, der allerdings über die Jahre nicht gepflegt wurde, so dass man dem Hotel an mancherlei Stellen das Alter anmerkt. Als besonders negativ ist zu erwähnen, dass ein Einchecken erst ab Punkt 14:00h möglich ist. Das Hotelpersonal erweckte nicht den Eindruck für frühanreisende Gäste eine Lösung zu finden.
Ich übernachte sehr oft in diesem Hotel. Meistens ist alles zufriedenstellend und ich bin gerne dort. Bei meinem letzten Aufenthalt glich die Zimmertemperatur einem Kühlschrank, das Bett einem Eislager. Die Heizung funktionierte nicht. Schlafen war nur möglich mit warmem Pullover, Handschuhen und Schal.
Kleine aber zweckmäßige Zimmer. Ausgezeichnetes Frühstück! Lage: direkt am Bahnhof aber ruhig gelegen. Großer Hotel-Parkplatz hinter dem Haus. Sehr günstiger Preis, sogar inklusive Eintritt für Chatsworth House.
Nähe des Bahnhofs Es war sehr kalt
sehr kleines Zimmer, very small room
Seemed to be brand new
The hotel was comfortable, clean and the breakfast was good. Although it is a budget hotel, in the same bracket as premier inn I would prefer to stay at the premier in as the standards and comfort are higher.
near to the football ground poor choice of lighting in the room
location very good. comfortable room.lovely shower!! friendly staff. let us check in early as room ready.definately will be back. pride pk 5 min walk
Cleanliness of the room was great, a substantial complimentary breakfast was great Bar drinks are a tad pricey
Location convenient, room was fine and breakfast ok.
The hotel had good facilities, was new and the rooms were comfortable and well laid out The breakfast was middling
good value for money hotel.would stay again.
Clean bright hotel, friendly helpful staff, close to event being visited Drink prices in the bar were too dear.
We often stay at B & B's with typically huge rather greasy breakfasts. It was nice to be able to choose our own breakfast at your hotel. Re. breakfast. These days when we are told to eat 5 X fruit/veg a day, but the only fresh fruit there were apples. This is summer and there is plenty of good fruit available.
nichts Betthoehe und Bettbreite, man musste immer um saubere Handtuecher bitten und obwohl ich Doppelzimmer gebucht habe war an einem Tag nur fuer eine Person Handtuecher bereit gestellt. Erst nach Mitteilung, bekam ich ausreichend Handtuecher. Fazit: fuer 5 Sterne nicht ausreichend.
Restaurant Lange Wege zu den Zimmmern
gut gelegen, für eine Übernachtung nach einem späten Flug sehr gut leider spricht man keine Sprachen
Super Lage, nur 250 m vom Terminal entfernt. War dort nur für eine kurze Zwischenübernachtung für einen Frühflug am nächsten Morgen. Kann also nur das Zimmer und die Rezeption beurteilen. Zimmer sauber, typisch englisch, modernes Bad. Hat alles gepasst. Rezeption freundlich. Rest kann ich nicht wirklich beurteilen. Achja, Lobby mit Kamin. Finde ich schön. Nein, wie gesagt war nur kurz da und da ist mir nichts negatives aufgefallen.
This was my third visit to this hotel and I can't speak highly enough of the service, the cleanliness and comfort of the room and the high standard of the facilities. Excellent value for money, highly recommended. Unfortunately the hotel does not have its own car park and although there is a nearby public car park, it was closed for refurbishment during this visit.
Fantastic new hotel, quiet and tasteful room, comfortable bed, clean, close to city centre, excellent breakfast, friendly staff. The only downside was lack of parking. There is a private car park 100 metres away, but this is pretty expensive. Information at the time of booking had suggested on-site parking so this was unexpected.
Very clean & comfortable. Staff very helpful Small room. Though I could have been o0ffered a better room considering the hotel was not full. The room was very small
rooms are very comfortable. staff are lovely. the room service took forever and wasn't great quality for 2 sandwiches
The hotel is very nice, clean, quiet, one of the best spots of Derby.
The hotel was great. Position was ideal. The rooms were really comfortable albeit a little small. We stayed in a Junior Double so perhaps the other rooms are bigger. The service in the lounge area and cocktail bar were good. The breakfast was included in our room rate so was great value not so good if you have to pay £15 per person. Would highly recommend especially for business travellers.
The location It was a busy weekend and arriving in the entrance to the hotel fighting our way through the wedding party who were blocking the entrance was difficult.
Beautiful Hotel - inviting entrance and reception area - magnificent staircase - a real wow factor. Perfect location - 2 minutes awayd from shoping, bars & restaurants. Staff really helpful - would stay here quite happily again. Cocktail bar in reception area which we didn't use as the door to the cocktail bar was closed so didn't feel inviting. Rooms are beautiful but dark and TV is in an awkward place.
I booked at very short notice and everything was ready and a thoroughly comfortable stay, no hassle good staff. Desk a little cramped for working but I only booked a single room.
Terrible Sound Insulation - can hear every creaky floorboard in adjoining room and downstairs Disco to 12 midnight
Cheap (Double)room too small
the location was easy to find and easy to get to Derby city centre..It was my second stay and I will be returning. liked it all
Staff friendly & clean well equipted room no complaints
Clean, crisp, exactly what it says on the tin, no frills good value, would definitely stay there again.
Perfect for a Business stay. Good value for money. The staff can't do enough for you. Mattress wasnt great
A very Interesting & Unique Environment There was a conference for delegates happening at the time of my visit and a few of them were stood at the front doors smoking (dont have a problem with this!) and were spitting, which I do have a problem with!
My single room was of the quality I expected (upon arrival), for the price paid. The advertised freeview TV was unobtainable, however, I did not raise the issue with reception, due to a meeting elswhere on the evening of my stay. When preparing to leave my room, I noticed stains and damage to both pillow cases.(Unacceptable at any accommodation). The public areas were in dire need of refurbishment. The hotel bar was of a standard similar to hostel accommodation, with damaged light fittings, delapidated shelving and a filthy carpet running fully through the lounge area.
Good location, friendly staff, clean, beautiful building Double bed was extremely small, no frigde in the room
Was contacted just before my stay to confirm the booking and was offered packed lunches for the event I was attending. Was made to feel very welcome upon arrival and at all stages during my stay. Nice room, compact but well laid out and with good facilities. Lovely building and grounds. Secure parking. Great breakfast. Packed lunch was lovely and the supporting information on the event I was attending was very welcome. No bad points as such, if I was picky I'd have liked a more powerful shower but that's being really picky!
Very pleasent building quite, rooms were very clean and adequate for overnight stop. Booked a double room but was given a single! Changed with no fuss but double bed a bit small for 2 people, hence spent most of the night not trying to fall out rather than sleeping.
der große Pool, die angenehme Atmophäre, der Getränkespender im Schwimmbad der Saunabereich war sehr schmutzig und auch die Treppe zum Schwimmbad.
Sehr nette Mitarbeiter, guter Service und leckeres Essen. Das Zimmer hätte sauberer sein können.
Die Zimmer, die gastronomischen und Freizeiteinrichtungen sind sehr zufriedenstellend. Das Personal ist freundlich und hilfsbereit. Das Frühstück war gut und in angenehmer Atmosphäre Es liegt etwas außerhalb und ist am Besten mit dem Auto zu erreichen. Für Besucher ohne Auto wäre ein direkter Zugang zum Hotel wünschenswert, derzeit muss man einen Umweg über die Autopeinfahr machen.
Für Bahnreisen ideal gelegen, keine 50 Meter bis zum Bahnhof. Hotel mit Charme des Empire, Innenausstattung den Sternen angemessen. Teilweise Treppen auf den Etagen, knarrende Fußbodendielen. Full Breakfast war für den Preis (£9.50) etwas mau. Fenster ging nur einen Spalt breit zu öffnen, daher im Sommer sicherlich sehr warm.
Die Hotelmitarbeiter waren sehr aufmerksam, das Essen war ansprechend und die gesamte Atmosphäre war sehr entspannend. Nein, es war alles in Ordnung.
auf den Dekkokissen waren Blutflecken und auf der Tagesdecke waren Spermaflecken
Hostel staff very nice and helpful poor internet connection
the stafff is very nice and friendly, the hotel is very nice as well. It's a very clean hotel, I may go back to there next time when I need. The toilet is very clean, and the shower room is very clean. Everything there makes me satified and comfortable. It's very worth staying there.
The room was clean and tidy No storage for clothes, so had to live out of bag. The tv was mistuned and only had an indoor aerial. Could not get internet to work.
Kitchen equipment desoite lack of cooker No hot water. No cupboards in room. Inadequate towel size. Filth and dust under beds. The taps barely ran water - no water pressure, clearly plumbing requires attention.
It was close to the main city They did not want me to use my credit card, but cash was better? then they gave me a non headed receipt. Oh also they also wanted £10 deposit for the key, and in the morning there was nobody to give the deposit back. Got my £10 back in the end. Its a over priced hostel but clean.
Price No lockers in the shower room.
Immaculate, clean and luxurious. Management extremely helpful and much thought has gone into the facilities in the room. Restaurant and bar had a comfortable atmosphere and the menu although we did not eat there looked excellent at very reasonable prices. Will definitely visit again.
Every so often you come across a Gem ! this is certainly one, there is nothing to fault. Natasha is an excellent host has pride and total care for her property. Staying in 60 + hotel per year in the UK, this is up in the top 3 . If you get the opportunity give it a go, I imagine that in the summer this must be an amazing place to stay. thankyou. Trying to get into the hotel front door ! ..
The room was very tastefully designed. The bathroom was very nice! Good value for money. Bathroom doors should be 100% frosted! We were not advised adequately about the underflor heating, and the need to turn the temperature up gradually as the pipes really do hold the heat!
A lovely relaxing family run hotel. I needed an early breakfast due to business and they were very obliging. The attached Bubble Inn is also excellent with a superb menu.
Excellent disabld facilites. Very friendly and most helpful staff. More than ample food! Not sure if it is an hotel side problem but the dining was very good but with an inadequre wine list to complement the otherwise very good food.
the family room we stayed in was comfotable and the meals were excellent value
Staff were friendly & competent. The room was spotless & the breakfast was goo. Very noisy. I could hear people in the adjacent rooms quite clearly even when they were speaking normally. Sound proofing would be good.
The staff were very helpful,especially as i had 2 children with me.The hotel was also in a good location for my needs. There was no real play area for the kids.
The bed was lovely.
Breakfast Lack of ventilation, unable to contraol temperature of room. Traffic noise. Broken tv. Room not serviced between nights. Contractors wearing dirty overalls using breakfast room.
Staff politeness. Food quality. Comfortable. A little noisy.
The whole of my hotel room was amazing the £8 extra I spent was well worth it. It was quiet clean and the best of all my bed was amazing.
Lots of room in the room itself, clean, no hastle to leave, informal No door handle?
Cleanliness; Excellent staff member in restaurant for breakfast & she was busy. Location, alot of people hanging around outside
location was close to hospital where we had an appointment the next morning breakfast not available until 7am
Couldn't sleep well due to repeated Fire Alarming. Also, no announcement was made.
i reported a left item, nobody bothered to call back and item has not been returned and no contact made. very poor.
Very convenient for business at Royal Derby City Hospital Essence of smoking in the room I was given
Went to Atton Towers, enjoyed relaxing in the quite envirornment. Was fine, staff very helpful. But I think you should put times for breakfast on your room leaflets. I was told breakfast stops at 10 am, only to go in on Monday and to be told breakfast stopped at 9 am. Just put the information on the leaflets and that will serve the reliance on the rception staff to remember every time.
The staff was helpful and it was vvery near to the hopital where I had an appointment
Welcoming and attentive staff who explained facilities. Comfortable bed, well furnished good-sized bedroom and en-suite. Good soundproofing, unaware of noise from neighbouring rooms plus surprisingly little traffic noise from nearby hospital and main roads.
Clean, comfortable, functional and well equipped rooms. No toilet brush in the toilet!
It was ideal for us as it was opposite the hospital where my 1st grandchild was neing born!!!!!
Location was ideal for the visit to the National Memorial Arboretum which was the reasopn for our visit. Also good bus link into Derby City Centre. Having a restaraunt next to hotel was very good. We were in a double room but there was only one armchair!
this was a very nice hotel. Staff were very helpful and friendly. Rooms were lovly and warm, only thing wrong was hot water in sink tap was boiling! stick with the shower that was perfect. Recomend the food, very nice and if you want a less expensive meal i can recomend the calvery for only around £4. Great,, plan to stay again.well done.
My room was excellent. Large. clean and very well laid out with a setee and coffee table to relax comfortably and watch TV. Bathroom was very good and very clean. The area has some beautiful scenery and The Donnington Park Farmhouse is a great place to stay and enjoy travelling around the local villages and pubs. I will be staying there again when I'm next in the area.