Negativ: Car was fine...not having free unltd mileage is totally bogus, and then acting like I'm a jerk for asking is worse. No one at the office, dude was late, then he was rude (and he was a lot later than the time it says I picked up the car). Returned car to a different location. Same dude. He refused to come check out the car to, to note the mileage, to tell me if there would be addition charges because "as you can see there are other people waiting." And then just started helping someone else. I fully expect to have enormous charges that I didn't expect. Not renting from Budget again.
Rip offNegativ: Only 300km free. They know everyone wants to drive to Uluru so they can gouge the tourists. Everywhere else has unlimited km/miles
Positiv: Good vehicle for the difficult terrain and poor roadsNegativ: Small included kilometer allowance ( not disclosed in quoted cost of rental during comparison shopping) resulted in unexpected surcharges - I would have found it more honest to see an all inclusive rate quoted up front.
I returned car at airport. They would not provide a check-in inspection or final bill, stating that they would have to bring it back into town for that. I could easily have dropped it off in town and taken free shuttle bus, getting my receipt, avoiding the airport surcharge, and the cost of 10 extra kilometers to the airport.