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2,0
Negativ: Didn't get the rental. In a completely incomprehensible move, the rental agent has made it their policy to not rent their vehicles unless the rental is either paid for via credit card, or you can use a debit card, but ONLY if you have a ticket stub for a flight. Which seems like a very odd case of favoritism in favor of non-local individuals. Even more odd is the fact that apparently at non-airport locations this rental agency will allow anyone to rent a vehicle with a debit card. This is all highly frustrating when you think you have your ride planned for a trip and it falls through at the last minute due to such an odd and arbitrary detail, and I won't be using this rental agency in the future.
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10,0
Positiv: Very helpful staff upon arrival.
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10,0
Positiv: Staff was excellent very helpfully.
Negativ: Nothing really
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10,0
Positiv: No wait to rent the car and the sales assistant was not pushy.
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7,6
Negativ: Not really willing to give better upgrade prices. Avis is a lot easier to deal with and cheaper
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10,0
Positiv: Everyone we spoke with was very helpful and super friendly. Vehicle was clean and no issues.
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7,6
Positiv: Staff were friendly, drop off was quick
Negativ: The Nissan Murano has a defective front radar sensor that made the cruise control inoperative. I can’t exactly fault Alamo fully, because it’s a known issue that Nissan hasn’t recalled, but then Alamo hasn’t fixed their vehicle either.
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10,0
Positiv: Pickup was super easy. Car was clean and functioning. Great experience.
Negativ: Drop off was slightly difficult cause it was hard to tell where to drop it off. The signs from the pickup location made it seem like you should return it there, but that’s not the correct place. It took them a little bit to find someone who could check in the car.
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2,0
Negativ: This website credit card not needed. When I got there with my debit card I was turned away.
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10,0
Positiv: Friendly staff, easy pick up and drop off, great vehicle!
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10,0
Negativ: When I returned the rental, the attendant was so kind & informative. I appreciated his sunny disposition. Good first time rental by myself. Good job, Alamo, Boise!
Bewertung von
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9,6
Positiv: This trip I chose Alamo and a pre-paid vehicle. I was still asked if I wanted to purchase a full tank of gas and if I wanted their insurance. However, pre-paying meant there was no haggling over price as happened to me with another company. I would choose Alamo again and likewise pre-pay for rental.
Negativ: Nothing.
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10,0
Positiv: Very helpful staff upon arrival.
Bewertung von
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10,0
Positiv: Staff was excellent very helpfully.
Negativ: Nothing really
Bewertung von
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10,0
Positiv: No wait to rent the car and the sales assistant was not pushy.
Bewertung von
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10,0
Positiv: Everyone we spoke with was very helpful and super friendly. Vehicle was clean and no issues.
Bewertung von
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10,0
Positiv: Pickup was super easy. Car was clean and functioning. Great experience.
Negativ: Drop off was slightly difficult cause it was hard to tell where to drop it off. The signs from the pickup location made it seem like you should return it there, but that’s not the correct place. It took them a little bit to find someone who could check in the car.
Bewertung von
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10,0
Positiv: Friendly staff, easy pick up and drop off, great vehicle!
Bewertung von
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10,0
Negativ: When I returned the rental, the attendant was so kind & informative. I appreciated his sunny disposition. Good first time rental by myself. Good job, Alamo, Boise!
Bewertung von
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9,6
Positiv: This trip I chose Alamo and a pre-paid vehicle. I was still asked if I wanted to purchase a full tank of gas and if I wanted their insurance. However, pre-paying meant there was no haggling over price as happened to me with another company. I would choose Alamo again and likewise pre-pay for rental.
Negativ: Nothing.
Bewertung von
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7,6
Negativ: Not really willing to give better upgrade prices. Avis is a lot easier to deal with and cheaper
Bewertung von
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7,6
Positiv: Staff were friendly, drop off was quick
Negativ: The Nissan Murano has a defective front radar sensor that made the cruise control inoperative. I can’t exactly fault Alamo fully, because it’s a known issue that Nissan hasn’t recalled, but then Alamo hasn’t fixed their vehicle either.
Bewertung von
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2,0
Negativ: Didn't get the rental. In a completely incomprehensible move, the rental agent has made it their policy to not rent their vehicles unless the rental is either paid for via credit card, or you can use a debit card, but ONLY if you have a ticket stub for a flight. Which seems like a very odd case of favoritism in favor of non-local individuals. Even more odd is the fact that apparently at non-airport locations this rental agency will allow anyone to rent a vehicle with a debit card. This is all highly frustrating when you think you have your ride planned for a trip and it falls through at the last minute due to such an odd and arbitrary detail, and I won't be using this rental agency in the future.
Bewertung von
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2,0
Negativ: This website credit card not needed. When I got there with my debit card I was turned away.
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