Negativ: car was stalling and had 2 tires that were bald. When we turned in the car the customer service was horrible.
Terrible policy, annoying and patronizing pickupPositiv: Simple to reserve, good with Kayak. Car worked wonderful and was clean. Negativ: I was on my honeymoon and Im a month away from 25. Gentleman working at desk was a total D-bag in front of my wife. Had to get family to come in and rent it and put me on as an additional driver. Total annoyance and company wouldn't give a rip.
Positiv: convenience of airport pick-up and available drop off in our destination. Friendly staff!
Negativ: Auto war spät zu kommen und hatte 2 Reifen, waren ungeschminkt. Als wir dann das Auto der Kundenservice war schrecklich.
Positiv: Bequemlichkeit der Abholung am Flughafen abzusetzen und verfügbar in unserem Ziel. Freundliches Personal!
Positiv: The customer service was responsive. I made the reservation and then had to cancel. They were understanding and accommodating.
Positiv: Nothing.Negativ: Seats were very uncomfortable.
We reserved a small SUV, but got this large SUV from
Positiv: The attitude of the staff in Camarillo The are to be commendedNegativ: Nothing
A good experiencePositiv: I found your rates to be right in line with much of your competition which was very comforting. Especially noteworthy was that you would accept my debit card. That was not the case with some other companies I inquired with. In fact that was what made the difference for us. That experience put Hurtz top of mind for me. As a salesman myself, I consider that to be the ultimate accomplishment.
Positiv: Der Service war aufmerksam. Ich machte die Reservierung zu stornieren und dann hatte. Sie waren verständnisvoll und zuvorkommend.
Positiv: Nichts.Negativ: Plätze waren sehr unbequem.
Wir hatten ein kleines SUV, bekam aber dieses große SUV aus
Positiv: Die Einstellung von Personal in Camarillo Die kann man nur lobenNegativ: Nichts