Mietwagen in Missoula

Nice car, great service

Positiv: Car was ready upon pickup. Rep was pleasant and efficient.

Negativ: Quick check in

Positiv: Everything.

ok

Positiv: No problems. Good price.

Positiv: good experience

Positiv: We arrived at the airport with about 5 minutes before this location closed. I called ahead to ask if they'd stay open for a few extra minutes, and Shiree said that she'd be happy to do so. We were so pleased with the customer service! Shiree was also fantastic with maps and introducing us to Missoula.

Positiv: Size of car fit our needs perfectly. Sara was very nice and efficient when we picked up the car.

Negativ: We expected a Subaru four wheel drive due to roads we knew we would be on during our trip but overall the car worked well for our needs.

Good rental

Positiv: Nice vehicle, enough space for 4 people and a lot of luggage. Fairly easy pick up but no one was in the parking lot when the vehicle was dropped off. Smaller airport so that might make sense. Staff was friendly and the vehicle was very clean.

Negativ: Information on filling the vehicle up with gas - there was a $7.99 fill up fee but the gas was cheaper per gallon if filled by Budget. I was told that it would not make sense to fill the vehicle if it had less than 1/4 of a tank but when you take into account the fill up fee, you would have to use over 26 gallons of gas before it would be worth having Budget fill it up. The vehicle I had does not hold 26 gallons of gas even if it is empty.

Positiv: The elantra got 40 plus miles per gallon!

Appreciated the free cancellation.

Positiv: I had to cancel our trip West because of my hospitalization and it was so nice to beable to cancel without a monetary cancellation fee. We will be re-scheduling our trip in early September and will for sure book with your company again! Thsnks so much!

Negativ: Nothing

Positiv: Great service. Great staff. Very responsive.

Negativ: Off airport.

Positiv: I dropped it off at 4:15am. Called the Missoula office the day before and was given instructions to leave the car in the Short Term Lot with keys and parking pass in the glovebox. I haven't received my final statement yet, but I assume it will meet expectation. Thanks

Positiv: The pick-up process was quick and easy. The car had a full tank of gas which is always appreciated. The gentleman where I picked up the car gave me very clear directions on the drop-off process that made my departure easy.

Negativ: No comment.

Positiv: Staff were very friendly and helpful. Vehicle was great for our specific needs.

Great service, great vehicle, great experience!

Positiv: The car rental experience was seamless; excellent customer service, great vehicle, all around perfect!

Negativ: I think there are less expensive rental companies but you can't beat the customer service and quality of Enterprise rentals.

Good job Missoula

Positiv: Great service. Got an upgrade for a very reasonable price.

Negativ: Nothing

Missoula MT

Positiv: Nice clean vehicle. Easy to rent and return.

Negativ: We asked for a mid size sedan and got a full size SUV. We were hoping for something with better gas milage.

Ease of rental

Positiv: Very quick and easy at rental desk with an unexpected upgrade.

Very satisfied with Enterprise!

Positiv: Great price and friendly, professional service; clean, well maintained car.

Negativ: Nothing

Positiv: people easy to work with

Fast and Friendly

Positiv: Since we were arriving very late at night I understand that working in a customer service position can be difficult, the agent that check us out the vehicle was quick and courteous dispite the time of night. The vehicle was very clean and ready for us to leave with.

Negativ: Due to the small nature of the airport the rental car lot is small and when you are trying to back a pickup truck out and not hit the other cars it can be a little difficult, same is true with returning vehicles.

Excellent

Positiv: The service at the counter was speedy and the car they gave us was clean both inside and out. Had put on 2900 miles in 9 days and did not have a problem. Return was simple. I have never had a problem with the rentasl agency in Missoula, MT.