Positiv: quick and smiling service
Positiv: schnell und ein Lächeln auf den Lippen Service
The best customer servicePositiv: I've never had a friendly or more helpful car rental customer service team. Great job!
Good price, great servicePositiv: Frendly helpful staff, best price on the net- rien a dire.
Guter Preis, toller ServicePositiv: freundliches hilfsbereites Personal, Bester Preis im Netz nichts zu sagen
Negativ: Main problem was pickup; the office was almost closed because they are supposed to close at 11pm, and not 11:30pm, as written on the confirmation email.
We were very lucky that someone was still there, although she had to turn on the computer again. She told us that she was surprised that we had a booking with pickup at 11pm because their office does not accept them.
Everything else was ok.