Hotels in Ba Đình District - Hanoi

Positiv:: perfect

Positiv:: - wunderbar gemütliches Bett - sauber - gute Ausstattung

Positiv:: Tolles Hotel. Sehr schöne Zimmer. Skybar mit Aussicht auf Hanoi.

Positiv:: Grosses Zimmer, freundliches Personal

Positiv:: New very comfortable rooms. Our Suit was amazing! Restaurants are amazing! Highly recommended!

Positiv:: Alles war gut; die Abwechslung hat gefehlt. Auch sollte der Club Room nicht fuer Platzprobleme beim Fruehstueck auf dem 63’igsten Stockwerk genutzt werden.

Positiv:: Excellent staff and very good club lounge.

Positiv:: Das Personal ist sehr freundlich und hilfsbereit!

Positiv:: Wir konnten eher einchecken, das Zimmer war wunderbar ruhig und die Betten wirklich bequem, wir haben die Zeit sehr genossen. Das Hotel liegt optimal, alle Sehenswürdigkeiten sind fußläufig zu erreichen. Das Personal ist sehr professionell und freundlich. Gern wieder, vielen Dank für die schöne Zeit!

Positiv:: Staff were very attentive and helpful. Room was nice and clean.

Positiv:: Everything was great.

Positiv:: Really lovely hotel. I stayed in the penhouse which was amazing; the bedroom was really large with a really comfortable bed and a nice littel sofa, plus balcony. The kitchen and large fridge was really useful as was the availability of a washing machine. This would usually have been way out of my budget but it was reduced significantly because of the virus. The breakfast was good, lots of fresh fruit, plus toast etc. and you could order a number of other items. The staff were really lovely and really helpful. Walking distance to many local attractions (up to 20 mins walk). I wasn't able to book any trips as most areas had closed due to the virus. The hotel itself was closing so I hope they're back up and running again soon. I would definitely stay here again.

Positiv:: -Sehr nettes und kompetentes Personal -Sehr schöne und saubere Zimmer -Sehr gute Lage -Super Frühstück -Gepäckaufbewahrung ohne Probleme möglich -Service erstklassig

Positiv:: Gave me an upgrade!

Positiv:: We like everything. We book the penthouse and it is huge and so spacious. Beds are so comfy, felt like sleeping in the clouds. Facilities are tip notch, we were able to plug our chrome cast and use it within 5 min. Internet is good and strong. It is spotless clean everywhere. Maybe few cuttleries and more plates would be a great addition. And also hand towel for the kitchen. And maybe also a microwaves. But to be fair for regular short stay eating out or ordering grab food is easy and might not need them. Things is we are long term travellers and those things come handy but not essential for short stay. I'd imagine if we ask we would get them. But no hassle really. There is also a washing machine with cleaning powder available to use. Drying the clothe outside was a bit of a challenge but that's OK. Staff is amazing and so nice. Always friendly and caring. They always go the extra miles with our request. Thank you go Jonas for warming up our late night dinner. Thank you to the ladies at the reception, their nice attitude and gentle voice were adorable. Jonas also helped us with the luggages. Please reward your staff for their excellent customer care skills and dedication. If I was their employer I wi be proud to have such a talented team working and ready to deliver such an excellent service. Location is good and close to the beer Street and markets. Many eateries options. We wished to stay longer but with the country current situation we have to shorten our stay in Hanoi. If given the chance we will book there again and again. There is welcome drinks. We didn't have breakfast as we are not early risers but it is available. After our stay we received a personal thank you email with very kind words. This goes a long way. You guy rock. This is how to wow customers. Such a nice and pleasant place to stay. Many thanks for everything. We are grateful to you all for taking care of us with so much attention and dedication.

Positiv:: We had a free upgrade to the penthouse. Nice staff. Good lightning. O.K. view.

Positiv:: Very clean, we got an upgraded room that was excellent.

Positiv:: We had to book this hotel last minute because of a rough cancelation. We arrived really early with a night bus and the staff kindly offered us to directly enter the room (which was ready). Everybordy were nice, always smiling and caring. Beds were really confy and we haven't eared a soul ! Thank you very much, you brighten our last days in Vietnam !

Positiv:: Dieses Hotel war ein großartiger Aufenthalt. King-Behandlung von dem Zeitpunkt an, als ich von der Kabine zu dem Zeitpunkt trat, als ich aucheckte.

Positiv:: Staffs are friendly & well trained. Check in & out are efficient and quick.

Positiv:: Good service from staff a 5 star hotel with an amazing roof top outlook

Positiv:: Seefood Buffet zu empfehlen.

Positiv:: Frühstück sehr gut, Personal super freundlich, Rooftop Bar grandios. Zimmer auf beiden Seiten mit schönem Ausblick, Sevice bei Defekten im Zimmer Top, rundum zufrieden. 5 Sterne Verdient!

Positiv:: Excellent hotel, very helpful and kind staff. Swimming pool was lovely and warm. Room was gorgeous we had a lake view room and it was beautiful. We were also treated to a lovely cake and card as it was our wedding anniversary while we were there. Room was super clean and the bathtub was lovely with plenty hot water the whole time. I would highly recommend to stay here.

Positiv:: Very good place to go with your partner. My second stay, this time in private, great. Great breakfasts, and more importantly, delicious coffee.

Positiv:: We were lucky to be the guests of the day so they upgraded us to a beautiful suite on the 17th floor! As it was our 10 years anniversary, we had a nice cake waiting for us in our room! We also had the full access to the lounge! The rooftop is very nice with great cocktails and an amazing view on the city! I also enjoyed the fitness center and the swimming pool on the 4th floor! All staff members were lovely !

Positiv:: Hotel is by the famous lake and we could also see the Red River from our room. Although it is not in downtown, it is easy to visit a couple of nearby famous temples and some downtown tourist sights by walking. Breakfast is good too. The nearby Home Vietnamese Restaurant recommended by the hotel was excellent.

Positiv:: Das Clubzimmer war Klasse. Das Fitnessstudio war top ausgestattet. Das Frühstück war sehr vielseitig.

Positiv:: This hotel was exceptional. The staff were friendly, providing outstanding service Great facilities. Great location. Highly recommend

Positiv:: View is very nice. Receptionist is good.

Positiv:: Comfortable beds ensuring a good nights sleep.

Positiv:: Alles ist positiv in diesem Hotel. Das Personal war sehr unterstützend und hilfsbereit. Als wir Probleme mit einem Taxi-Fahrer hatten, haben sie uns aktiv unterstützt in der Kommunikation mit ihm und uns hinterher Vorschläge gemacht, wie wir das nächste Mal etwas Derartiges vermeiden können! Dafür waren wir sehr dankbar.

Positiv:: Extensive breakfast area on the 2nd floor with a huge selection. Staff were sometimes a little over-eager clearing your table. Our room had twin beds, AC, a large flat screen TV with some English channels, Netflix, mini-fridge, unusual see-through (glass walls) bathroom with roll down shade. We experienced this type of bathroom in several other hotels in Vietnam.

Positiv:: Frühstück war sehr gut

Positiv:: es wird ein reichhaltiges und an den internationalen Gästen ausgerichtetes Frühstück angeboten sehr lecker Toll ist der Pool im 12.Stock des Hotels. Eine kühlende Erfrischung nach einem langen Tag in Hanoi. Bei der Abreise konnten wir bis in den frühen Abend den Pool nutzen.

Positiv:: Die Lage war super , alles gut per Fuß zu erreichen . Leises Zimmer ( Blick in den Hinterhof ). Sehr sauber. Freundliches und hilfsbereites Personal. Frühstück sehr abwechslungsreich und vielfältige und lecker .

Positiv:: Schönes Hotel mit vergleichsweise gutem Preis-leistungsverhältnis. Sehr gutes Frühstück, Gym ok. Schöne Zimmer.

Positiv:: The breakfast was alright and the staff was courteous.

Positiv:: Very professional staff and wonderful breakfast. Location is not superb but is perfect if you can afford a little walk or a taxi.

Positiv:: The new upgraded rooms

Positiv:: Quick check-in, ok location - not in Old part of the city but very close. Pastry and coffee for reasonable prices to buy. Staff helpful with trips. The view of the city is fine. Buffet breakfast is very good - plenty of variations. If you get Chinese tours here, avoid 8 am. The restaurant offers a full-day menu, food was ok, but a bit overpriced.

Positiv:: I am not complaining about their breakfast ...is just that my choices are limited due to I am a muslim and they serve pork as well. The only thing that I can indulge is bread ,fruits and cereals. Further the location is quite far from the famous lake where all shopping and street food available.