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Negativ: Entretien de l'avion très mediocre
Negativ: The airplane was very warm and there was no air circulation
Positiv: Jet Airways Crew not friendly at all and not courteous at all...
Negativ: The professionalism of the crew...
Negativ: Sanitation was non existent. Plane could have used a nice ckeaning
Positiv: Nothing really.
Negativ: The aircraft was old. The screen quality was terrible. It would not stay up and would fall and hit my knee. Most airlines provide a menu so you know what services will take place and when. This aircraft had none of that.
Negativ: U guys confirmed the ticket but when I went to the airport the flight was already cancelled
Positiv: Early arrival of flight. Prompt baggage delivery. Good experience checking in.
Negativ: Food that I could eat! And poor experience with security screening of baggage and second security check by the airline.
Positiv: Nothing much to like.
Negativ: Very cramped up seating. Entertainment system not working. Food quality pathetic.
Positiv: Flight was late everyone on the flight was given a sandwich of choice but me the flight attendant said my ticket didn't include any food
Positiv: Nothing really
Negativ: Cramped seats; food was subpar and uncooked rice. Movie selection is old and needs to be refreshed
Negativ: Being in time would be a start. First the flight times were changed from 7:45 am to 10:50 am and now it is 11:03 am and there is no indication when the flight is coming
Positiv: Excellent ground staff and amazing in flight crew
Positiv: Nothing because I canceled my flight on priceline.com
Negativ: Nothing because I canceled my flight on priceline.com
Positiv: Crew amazing and seat comfortable
Negativ: Overall is good
Positiv: Friendly crew
Negativ: Amount of knee room in seat, quality of food wasn’t great either
Negativ: In flight entertainment was broken. Crew clueless to solve issue. Seats very uncomfortable. Airline has deteriorated since previous flights I have taken with it.
Positiv: As many complet not proper reply from your side
Positiv: Delhi Mumbai London in jet I ws not happy at all with in flight service and I am a gold member of jet
They don't care : virgin ws amazing from London to washington:
Positiv: clean plane
Negativ: power outlets, better food, more space between seat rows
Positiv: Efficient service and boarding
Negativ: Really old plane with questionable maintenance
Positiv: The seat was good. The crew were kind and courteous.
Negativ: The flight was full and boarding was chaotic. It seemed to take forever.
Negativ: More leg space
Positiv: Quick check in
Check in staff at Changi was helpful.
Negativ: One of the crew members literally threw the water bottle at me when I asked for it. Lack of courtesy.
Positiv: The in-flight crew good. Service good. The lounge good.
Negativ: The check in at Mumbai airport poor. Woman not friendly or attentive. Not professional. She wanted to play on her phone instead. Overcharged for excess luggage. Ticket did not show correct terminal! Put it! My suitcase was damaged on arrival and no staff on arrival to handle matter.
Negativ: More leg riom
Positiv: Good experience
Positiv: Overall it was a good experience
Positiv: Crew and support
Negativ: The food could have been better and the comfort in stead or spaces needs more work
Positiv: Amazing crew. Excellent food and beverages. On time departure and arrival.
Positiv: Amazing crew. Excellent food and beverages. On time departures and arrival.
Negativ: Boarding process was chaotic. The flight was full and everyone wanted to board the plane at the same time.
Positiv: Allow guitars on board.
Negativ: Messy check-in and boarding.
Negativ: Check in person was very rude
Negativ: May be
Negativ: The food could have been better. Also, we didn’t receive our bags upon arrival in SFO.
Negativ: Dirty and crew is not polite
A good flight
Positiv: Check-in and boarding were very quick.
Negativ: The flight felt a bit cramped. I was not happy about the lack of onboard entertainment. I did not want to use my device to stream for several hours as it would consume a lot of battery power.
Positiv: It was a typical economy flight.
Negativ: Entertainment choices were limited and the system difficult to use. The food was pretty awful, even for an economy flight.
Negativ: I’m 6’ tall, and the seats were too short to be comfortable.
Negativ: My pillow was so dirty that I didn’t dare use it.
It’s a long high flight, and thus very cold. The blanket was much thinner than SLC—> AMS
Negativ: Cramped cabin
Negativ: no wheel chair was provided for my husband and crew did not bother.
have complained to the singapore office and jet airways complain no.
so far no one has called back nor any apology.
he was struggling to walk as he s an asthama patient at changi general hospital
Negativ: No wheel chair was provided for my husband and the crew did nothing to get us one. I have complained to the Singapore office and airport no too. My struggled all the way to the taxi stand. As it is he is already an asthma patient.
I met the crew at the immigration and they walked away.
New planes please
Positiv: I love the crew. They go out of their way to make you as comfortable as possible, even though, I'm sure, they have other things to worry about.
Negativ: New aircrafts please. So I can charge my tablet or mobile and keep myself entertained. And since we are on entertainment, I think it is time for a review of your selection.
Positiv: Crisp boarding
Negativ: The legroom is appalling!
Negativ: Creemw fighting with the passengers. Flight getting delayed by an hour
Negativ: Very old and dirty Plane. Business class seats are in bad shape and broken.
Positiv: Day before departure I booked my seat through jet airways webcheck in & when I enter to the flight the changed my seat & when I spoke to the crew members they said we can’t do anything so my experience was very bad even though seats were so congested I was very uncomfortable through out the whole journey
Positiv: Started on time. Landed on time.
Flight delayed twice
Positiv: Friendly staff
Negativ: Flight delayed twice
Positiv: Crew member rakhi had a smile on her face and was very polite. Thank you
Negativ: Crew deermala was very rude and u necessarily making faces at passengers from the time they boarded the flight. Even if someone just asked for a glass of water.