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Room Too expensivee
The hotel was amazing, very clean, quiet, friendly staff, great location, wonderful landscaping, clean salt pools. We really enjoyed our stay. This was the best place we have stayed in key west so far. We will return. My only suggestion is to watch for those extra fees (resort fee, parking fee, room amenities...). It was a bit much on top of the already expensive cost per night.
Loved the location. Near the marina. Near Duval Street. Resturant hours during the summer were limited. Nobody cares. Restaurants are everywhere.
The staff was very welcoming and helpful. Extremely relaxing and beautiful place. It was brand new, clean, and luxurious! Nothing
schönes Hotel mir Geschichte und Charme, eine sehr zentrale Lage, alle Wege in Key West sehr gut zu erreichen, Parkplatz, und vor allen Dingen die spektakuläre Aussicht auf der Dachterrasse. Fenster in den Zimmern sind nicht zu öffnen, Klimaanlagen kühlen zu kalt, besonders beim Frühstück muss man eine Jacke mitnehmen.
Die Lage und die legere aber keinesfalls respektlose Umgangsweise mit den Gästen nein, war alles zu meiner Zufriedenheit
Die Lage beim Pier und der Duval Street war super. Die Zimmer sehr gross und angenehm. Das Personal hilfsbereit, aber man musste oftmals nachfragen. Morgenessen, kein American Breakfeast, kein Continental Breakfeast und leider da Zwischensaison kein Buffet!
Top Lage in Key West, fast alles zu Fuss erreichbar, Abendunterhaltung direkt vor der Tür Obwohl Nichtraucherzimmer gebucht, stank es stark nach Zigerettenrauch, für den Preis gibt es in FL deutlich komfortablere Hotels
Wir hatten ein Zimmer mit Meeraussicht, es lohnt sich ein bisschen mehr für das Zimmer zu bezahlen und dafür die Meeraussicht zu haben. Die Aussicht auf den Pool ist nicht schön und laut. Die Lage des Hotels ist einmalig. Beim Sunset Pier ist jede Menge los und der Sonnenuntergang einfach traumhaft. Wenn man Glück hat, sieht man ihn vom Hotelzimmer aus. Auch zum flanieren oder abends zum Ausgehen ist dieses Hotel an bester Lage. Zuerst wurden wir auf die Poolseite eingecheckt, gleich oberhalb der lauten Lüftung, wir haben dann an der Reception ein anderes Zimmer verlangt, das uns dann auch gegeben wurde. Der Pool war schmutzig.
Bequemes Bett, tolle Dusche, guter Kaffee, super Lage. Ein wenig teuer.
Die Lage des Hotels und die wunderschöne tropische Gartenanlage. Der Balkon war so schmal, dass 2 Personen knapp schräg sitzen konnten. Die Lampe auf dem Balkon konnte nicht gelöscht werden gemäss Personal. Bei Nacht konnte man nicht mehr aufs Meer schauen, das Licht blendete.
The resort is broken up into small pool areas. We were given a street facing room which had road construction going on all week, making the balcony unusable and preventing sleep at night. The VACANCY sign was posted at the office. We feel they should have been sensitive to this situation and given us another room.
everything is perfect! excellent place for stay! love this hotel!
It was a beautiful hotel with really stunning landscaping and great pools. Pricey, but worth it in my opinion
A very nice and charming place to stay. A great value and perfect for couples. The staff are wonderful! We will definitely be back. If you decide not to pay the $25/day to park in their spaces it can get a bit tricky to find parking.
Lage - Sonnenuntergang vom Zimmer Sie haben falsche Check out Zeiten angegeben, es war bei mir 16:30 Check in (ihre Angabe war 16:00 Uhr und Check out 13:00 Uhr ) es war aber schon check out um 11:00 Uhr, was ich schon schade finde da die Check in Zeit so spät war.
Ein Hotel in besonderer Lage, eine Reise wert
die lage direkt an der sunset pier ist unschlagbar, ebenso der blick auf den mallory square pool ist etwas klein, aussicht tagsüber verdeckt durch kreuzfahrtschiffe
beste Lage in Key West direkt am Sunset Pier, toller Pool! Personal war im Jahr zuvor weitaus freundlicher und geschulter als bei diesem Aufenthalt.Pool Angestellter uebertrieb es jedoch etwas mit Freundlichkeit/Aufgeschlossenheit meiner Partnerin gegenueber. Management sollte hier strikte Richtlinien am Umgang mit Gaesten vorgeben. Weiter sollte sich das Hotel nicht auf seinen Lorbeeren ausruhen, sondern kleine Details wie Sauberkeit der Minibar, defekte Armaturen im Bad usw. pflegen und reparieren...das kann man zu Zimmerpreisen von 300.- USD erwarten!
Sehr geräumige Zimmer mit tollem Meerblick - Ausgezechnete Lage da direkt im Zentrum/Hafen and der Frontstreet gelegen.
Sauberkeit,sehr Ruhig trotz exponierter Lage, Wegen der Umbauarbeiten war der Weg zu den Suiten etwas Umständlich(Autos,Baumatreal)
I am writing this review almost a year after out vacation at Sunset Key. Yet, I feel a wave of calm wash over me as I reflect on our stay. It is a lovely place. Lush landscaping, white sand beaches, an occasional hammock overlooking the water, quiet. It's a short ferry ride away from the hustle and bustle of Key West. Yet, it's a world away. We visited Key West daily during our stay, but always looked forward to returning to our retreat. The restaurant is fabulous. Excellent food, excellent service, with outside tables at the edge of the white beach. We enjoyed it so much that we ate lunch and dinner there almost every day. The cottages are every bit as lovely as the photographs on the website. The porch was a delightful place to spend each morning reading over the complimentary paper that had just been delivered along with a basket of freshly-prepared pastries. I cannot wait to go back.....
First time writing a review. Very disappointed in our stay (we are still here). Couple points - Positives 1) fantastic setting and the Cotteges are solid - great for families 2) Latitudes restaurant is very good Negatives 1) Check in is a difficult - The cotteges are a sub set of the Weston Sunset Key resort. The cotteges are supposed to be high end - We checked in and had to wait 15 to 20 minutes for someone to show up at the desk. After waiting - for awhile - three people showed up all at once from the back 2) Concierge - booking things to do in advance was nearly impossible - we called three times in advance. Once - we were put on hold and I gave up. Second time it just rang. And third time - she said she'd call back and never did. Finially - we called a fourth time and got ahold of someone who was helpful. That said - Jenny (from Wisconsin) is fantastic. She has been great since we've been here 3) Beach - bring your shoes. Its exceptionally rocky. Fine when you are wearing surfing ...
location and surroundings - beach no, they did end up putting us in a larger cottage - 2 bedrooms instead of the quaint 1 bedroom we were expecting.
I would definitely stay here again. The island is serene, beautiful, and only a 5 minute ferry ride from Key West. The new Latitudes restaurant is wonderful - excellent cuisine, attentive service, and right on the beach (some tables are even set in the sand!).
If you can afford to splurge on your accomodations, this is the place. A skip across the water with all the access to Key West but a nice break away from it too.
My husband and I spent our 39th anniversary at Sunset Key Cottages and were delighted by the peaceful setting and easy access to old town Key West. The cottages are spacious and beautifully appointed, the beds are indeed ''heavenly,'' and the garden views are as pretty as the ocean views. Bring your beach shoes because the beach is pristine and private but the shells can be sharp. Dinner served on the beach under a full moon was the crowning touch and we will definitely be back.
Every time we come back to Sun Set Key it gets better! This is our favorite family Vacation.
My wife and I travel often and like to stay in nice places. Sunset Key is the best by FAR! Get there before you die. You will never forget it. We find ourselves comparing every other vacation to our time spent at Sunset Key.....nothing compares.
We had an amazing stay at this facility. The cottages are extremely comfortable and romantic. The views were only surpassed by the company I was with.
Lovely setting and location No or little hot water and water pressure. Limited WiFi
If you are looking for a place with Very helpful staff great location and romantic Key West Charm then you found it here
Staff was wonderful, location was perfect, room was comfortable and clean, guests were quiet, beautiful setting, way better than staying at a normal hotel The bathroom got a little warm with no vent or fan.
Friendly and helpful staff, nice facility, and a great location.
We have stayed here many times, and it is always amazing. Heron House is beautifully maintained, the rooms are spacious, and the staff are wonderful. We can't wait to come back again. Having to leave!
The room was very spacious, clean, and comfortable. Staff was very friendly and helpful. Great location right around the corner from all the action on duval. Very pleased overall!!!
We have stayed here in the past and decided to return for our anniversary. The gentleman at the front desk was amazing. Very kind and helpful. The room was wonderful and the beds very comfortable. The whole property is beautiful and very relaxing. Although you are just a block from busy Duval street, you feel like you are in your own secluded retreat.
Heron House was a lovely vacation spot. The staff were friendly and polite. The bed was like sleeping on a cloud. It was spacious and so relaxing. It was nice to sit out by the pool and enjoy breakfast. They create an environment of guests to mingle, if they so choose. I was grateful we choose this beautiful spot to spend our vacation after my 165 mile bike ride. The could improve the shower curtain placement.
We were greeted in the office by Scott and Dennis, both of whom were very welcoming and friendly. They answered our questions, showed us around the property, and were more than helpful in getting us situated. The location is tough to beat -- it's a block off Duvall St. and walking distance to the waterfront (and if you're planning a trip on the Dry Tortugas ferry, it's a stones throw from the marina). There's no parking on site, but they offer a reduced rate at a garage a few blocks away. The property is beautifully maintained with modern conveniences. The bed was comfortable and the adjoining porch was enjoyable in the evening. Keep in mind this is a block from Duvall Street and no amount of sound proofing can remove all of the noise drifting by on the street. It was also a bit on the pricey side, though not out of character for that neighborhood.
I have stayed at the Cypress House a couple times now. Staff is always friendly and accommodating. The room I stayed in was very comfortable and clean. Also, the location is great being a couple blocks from the best bars on Duval Street. Nothing
Location was great. Clean room and facilities. Staff was very friendly and they are also pet friendly! AC took some time to cool.
It's gorgeous old town manor with flair nice ambiente and beautiful garden The room size and we missed the funiture for our closes
My husband and I came to Key West for a short getaway. We were very please with Ambrosia. The staff and amenities met all of our expectations. The staff was lovely, the breakfast was delicious with many hot and cold choices, the property was beautiful and quiet and we loved being only a couple of blocks from Duval street. We liked that we could relax and recharge at Ambrosia when we needed to and we could walk down to Duval street for the action. I wish we could have stayed longer.
The staff here is amazing, especially Lexi at the front desk/office. She constantly answered our questions and gave great suggestions and met all of our needs. She was extremely accommodating to things we needed while traveling with a 2.5 yr old. The rest of the staff was amazing as well, we just mainly interacted with Lexi. The rooms are very clean with comfortable beds. The hotel is very quaint with beautiful grounds and great pools. They provide a full complimentary hot breakfast which was delicious. It is very close to everything you need in town so you can walk almost everywhere! If we came back to Key West we would definitely stay at the Ambrosia again! The ONLY con I would say is that the wifi is very slow.
Staff was very helpful and friendly, room was very comfortable and clean. Would definitely stay again!