Overview

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Custom Hotel

8639 Lincoln Boulevard, Los Angeles, CA 90045, United States
+1 310 645 0400

156 €+

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Rates

Overall guest ratings

6.5/10 Good
Based on 3,679 reviews
See all reviews

Review highlights

  • 8.0
  • 7.4
  • 4.9
  • 4.3

Good to know

  • Good access to airport
  • Great shopping

Nearby

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    About

    A member of the Joie de Vivre group, the Custom Hotel is the only boutique hotel in L.A within a one-mile radius of the airport and is the ideal L.A destination for travellers seeking a convenient location but who don't want to compromise in terms of quality.

    A haven for the creative jetsetter

    The Custom Hotel's air-conditioned rooms are each fitted with color-changing LED lights and offer expansive views of Playa del Rey and LAX. Each floor has its own unique graphic concept and amenities include a flat-screen LCD TV with on-demand movies and music and complimentary Wi-Fi in every room. Noise-canceling windows ensure that the hotel's guests enjoy a good night's sleep in the comfortable beds which are dressed with 300 thread count linens. The Deck 33 Bar & Restaurant allows guests the luxury of sipping house cocktails in the lounge, on the sundeck or by the poolside cabana. Environmentally friendly meeting rooms are available for business travelers concerned with their carbon footprint and the hotel offers a complimentary Mercedes shuttle to and from the airport.

    Around the hotel

    There is a golf course and a 28-lane bowling alley within walking distance of the hotel and the Pacific Ocean is just a mile away. The Forum and the Otis College of Art and Design are nearby and popular local eateries include the Hacienda del Ray and Thai Tulay.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Room service
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Coffee shop
    • Free airport shuttle
    • Pets not allowed
    • Long-term parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    Based on 3,679 reviews
    • 8.0 "Location is great."
    • 7.4 "Internet works."
    • 7.0 "Good service."
    • 5.8 "Average value."
    • 5.4 "Vibe was decent."
    • 4.9 "Not very clean."
    • 4.3 "Not very comfortable."
    • 4.3 "Rooms are not good."
    • 3.9 "Breakfast is below average."
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    Overall rating

    7.0 Good
    Based on 1,545 reviews
    • 7.9 "Good location."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.3 "Internet works."
    • 7.2 "Good service."
      7.4 "74% found the staff to be very friendly."
      8.8 "88% were happy with the shuttle service."
      7.2 "72% thought the service was very professional."
    • 5.8 "Average value."
    • 5.0 "Average cleanliness."
    • 4.4 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      4.2 "58% said rooms were small."
      4.8 "52% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      2.8 "72% had problems with the shower."
      3.9 "For 61%, the rooms looked old."
      2.0 "80% said the bathroom was dirty."
      1.1 "89% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
      2.5 "75% thought the tv was sub-standard."
    • 3.7 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
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    Overall rating

    6.1 Good
    Based on 699 reviews
    • 8.1 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.3 "Internet works."
    • 7.0 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.7 "87% were happy with the shuttle service."
      7.0 "70% thought the service was very professional."
    • 5.4 "Average value."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
      4.6 "54% thought it was rather dirty."
    • 4.6 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 4.2 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 3.2 "Quite uncomfortable."
      3.1 "69% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 3.0 "Awful rooms."
      3.1 "69% said rooms were small."
      2.2 "78% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      4.9 "51% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      3.5 "For 65%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      0.7 "93% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
      2.3 "77% had problems with the shower."
    View all review categories

    Overall rating

    6.3 Good
    Based on 625 reviews
    • 8.5 "Bar is amazing."
    • 8.2 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.7 "87% were happy with the shuttle service."
    • 5.8 "Average value."
    • 5.3 "Vibe was decent."
    • 4.4 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
    • 3.9 "Breakfast is below average."
    • 3.6 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.8 "62% didn't like the uncomfortable beds."
      1.7 "83% found problems with the furniture."
      3.3 "67% said rooms were small."
      3.6 "For 64%, the rooms looked old."
    • 3.4 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.3 "67% said rooms were small."
      4.6 "54% thought it was too noisy."
    View all review categories

    Overall rating

    7.0 Good
    Based on 809 reviews
    • 8.6 "Bar is amazing."
    • 7.9 "Good location."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Internet works."
      9.8 "98% thought it was a great value."
    • 7.3 "Good service."
      7.6 "76% found the staff to be very friendly."
      8.2 "82% were happy with the shuttle service."
    • 5.4 "Average value."
    • 5.0 "Vibe was decent."
      6.5 "65% thought the atmosphere was somewhat friendly."
    • 4.9 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      4.0 "60% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      4.1 "For 59%, the rooms looked old."
      2.4 "76% had problems with the shower."
      0.6 "Air conditioning was criticized by 94%."
    • 4.5 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
    • 4.2 "Breakfast is below average."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.4 "For 66%, the lobby entrance was sub-standard."
      3.0 "70% thought the facilities needed updating."
    View all review categories
    Good to know
    "Good access to airport"
    "Great shopping"
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