Hotels in City Center - Miami Beach

Positiv:: Ein Meer der Ruhe in der Miami Beach Party Szene. Heiter, elegant, ruhig und friedlich. Genau das, was wir brauchten.

Negativ:: Die Restaurants, obwohl sie gut waren, waren nie voll. Nicht viel von einer Szene oder Hektik hier.

Positiv:: The design.

Negativ:: They neglected to inform us of the jackhammer work being done above our room from 10:00 to 5:30 two days of our 4 Day 25 yr anniversary stay which was overrated at best. If we had known in advance of the work being done we would definitely not have chosen this property. They did NOT offer us a different room. Instead gave a small credit back. Very disappointing. Bad form. Unprofessional. Overpriced for everything. Drinks 23., Lunch, 300. At the pool. Not enough pool seating available. Had to use Kiddie Pool. Small Gym. Spa overpriced. The design of the Property is gorgeous, and the location is good. The breakfast is a nice buffet. But the policy of not informing paying customers and then leaving them in a horrible situation is irresponsible and unprofessional.

Positiv:: The staff was absolutely wonderful, from check-in until check-out they were there to help with every need! The hotel was very clean and the location was perfect!

Positiv:: I am completely satisfied with staying in this hotel, the location for Miami Beach- is great. The hotel has beach access and own part of the beach and service of Setai guys on the beach- also nice. The breakfast is expensive, but it is absolutely excellent- you have everything you want and even more:) During the whole Sunday they has a jazz band with live music and a singer.

Negativ:: I like everything.

Positiv:: Service and food were excellent !

Negativ:: The rooms are very tired !

Positiv:: Absolutely stunning hotel! Service is top notch, rooms are spacious and have an impeccable style. The beach is beautiful and then swimming pool area is faboulous. We had the Sunday brunch and was great! Absolutely a recommend for us and we will always be coming back!!

Positiv:: The overall ambience and feel of the hotel

Negativ:: The rain

Positiv:: zu kleine zimmer ohme Möglichkeit umfangreichesvGepäck zu versteuen

Positiv:: Excelent service and wonderful F&B

Positiv:: Hotel und Beach-Tower sind sehr unterschiedlich, wir haben im 20. Stock des Turms in einer Suite mit Schlafzimmer, Wohnzimmer und großem Balkon gewohnt. Der Blick war super, alles andere auch. Der Komfort hatte allerdings auch einen seinen Preis. Die Zimmer im Hotel kann ich nicht bewerten, da ich sie nicht kenne.

Negativ:: Es gibt drei Pools, einer davon für Kinder, aber jeder einzelne ist nicht besonders groß und alle wirken ein bisschen eingezwängt. Doch der schöne Strand, nur wenige Meter entfernt, versöhnt mit Enge.

Positiv:: Location great. We didn’t have breakfast, no one mentioned it. I probably missed it in the writing on my reservation somewhere. Jaya was incredible for dinner.

Negativ:: Housekeeping woke us up a few times. As we slept in because we were away from our 5 children and wanted to sleep more than normal. She was just doing her job though so I wouldn’t really say it was a huge negative. She cleaned very well.

Negativ:: Some staff were inattentive at pool bar, and pool chairs were all reserved for people who obviously weren't using them. Felt like service was lacking for a nice place like the setai.

Positiv:: Beautiful setting on the beach

Negativ:: Very pricey for everything and then some

Positiv:: Die Zimmer und die Lage des Hotels begeistert. Das Personal war sehr freundlich

Negativ:: Könnte Musik am Pool

Positiv:: Das Hotel war sehr schön! Das Bett war besonders bequem. Wir würden auf jeden Fall wieder hier übernachten.

Negativ:: Die Küche war außer Betrieb, aber nur eine kleine Unannehmlichkeit.

Positiv:: Very nice, modern and clean. Staff are very friendly and professional. Location is ideal. Quiet but near everything

Negativ:: Breakfast was basic and very expensive

Positiv:: The room was a good size with a very comfortable bed and a great shower. We loved the pool on the roof. The staff were also very friendly. We would've loved to have stayed longer.

Negativ:: There was nothing we didn't like.

Positiv:: Super friendly and helpful staff - especially Alex on the front desk who gave us so many tips about the local area. Lovely clean room and bathroom and really comfortable bed! Record player with records in all rooms! Lovely rooftop pool and bar which was never crowded when we were there. Nice bar, restaurant looked lovely although we didn’t dine there. 2 free sun beds per room at the Delano section on the beach just pick up a beach bag with your towels at reception - only a short walk. Fairly quiet area and only a short walk to Lincoln road or ocean avenue. Free bottled water from reception. Also iced water available by pool and in reception. Free shuttle to and from airport which was very easy to book with reception. We would definitely recommend and stay again!

Negativ:: Can’t think of anything!

Positiv:: - Nettes Personal - Top Room Service inkl. kleines Geschenk - Zimmerausstattung neuwertig - Moderne Lobby und Empfang - super angenehme Betten - Großes, helles Bad (Dusche und Badewannen in einem)

Negativ:: - Brandschutzübung während Aufenthalt - Duschgestänge/ Bügeleisen / Haartrockner bei Ankunft defekt (Wurde aber auf Nachfrage anstandslos durch Personal gewechselt und instand gesetzt) - Kein automatischer Nachlass bei Essen im hauseigenen Restaurant. Erst auf Nachfrage und explizitem darauf hinweisen! - Late Check Out nur gegen Gebühr möglich.

Positiv:: Art work in the room is delecated, and the restaurant is large, bright, and clean.

Positiv:: Great staff very helpful and friendly. 5 minutes walking to the beach. Breakfast staff are amazing.

Negativ:: View from the room facing old building. Over charged for car parking. I was charged for the umbrella on the beach

Positiv:: A really cute and well located hotel. Nicely decorated, nice sized rooms and a great roof pool. The only criticism is the speed of service in the restaurant/bar area. Waited nearly 20 mins for 2 drinks.

Positiv:: We loved our hotel, the room, the bed and the perfect location to the Main Street which is just a few steps away but still quiet

Positiv:: Check-in staff member was fantastic, giving us heaps of info as to what to see and to in our short time. Rooms was super comfy and spacious, nice and quiet!

Negativ:: Couldn't fault it!

Positiv:: Great location, comfortable funky rooms, lovely staff and handy shuttle from airport.

Negativ:: The pool area was having renovations/maintenance during our stay so it wasn't relaxing with noise happening. Pool bar was closed during on the second day and night which was a shame as we were looking forward to having a few drinks on the rooftop. :(

Positiv:: Location

Negativ:: Parking, entrance not clearly identifiable

Positiv:: sauberes Zimmer, gepflegtes Erscheinungsbild des Hotels freundlicher Empfang, Nettes Personal

Negativ:: -kein Frühstück - ca.10 Minuten zum touristischen Ocean Drive - kein Kühlschrank -Valet Parking sehr teuer, aber für Miami normal

Positiv:: Mir gefiel die professionellen Einstellung und das Verhalten des Personals.

Negativ:: Alles war perfekt.

Positiv:: Essen, Zimmer, Lage, Strand, Pool, alles war ausgezeichnet.

Positiv:: Das Personal war sehr freundlich und zuvorkommend. Super Lage. Sehr sauber und schön eingerichtet.

Positiv:: Es war unglaublich. Das Hotel ist wunderschön und ein toller Pool und Strand. Das Personal ist freundlich und bietet einen wunderbaren Service. Ich würde wieder in das National gehen, ohne Zweifel.

Positiv:: Super Zugang zum Strand, wunderschöner Poolbereich.

Negativ:: Es dauerte 50 Minuten, um mein Auto zu bekommen. Mir wurde gesagt, es sei wegen dem Schichtwechsel. Ich bat den Geschäftsführer um einen Anruf, aber er hat es nicht getan. Unzuverlässiges Internet. Ich konnte mich nicht verbinden.

Positiv:: Alles war perfekt an diesem Hotel

Negativ:: The valet service.

Positiv:: For my birthday they gave me a free upgrade and there was a lovely plate of fruit waiting for me in my room which had a beautiful view of the pool and I could also see the ocean! I felt at home in the beautiful room with a newly renovated bathroom and large closet with a nice size safe. yay !!!

Negativ:: Bungled check in with only one person working there was no welcome! it was one young lady doing the best she could and this is the hotels fault. they need to have more than one person at the front desk to welcome people and check them in more quickly and smoothly and most importantly, make it a pleasant experience not like a visit to the doctor!!! Hotels are in the business of starting people’s vacations if they missed the opportunity at the front door that is not acceptable.

Positiv:: Great/safe location. Collins ave is a Main Street in Miami Beach. It’s easy to find if you’re walking around and find yourself lost. Also, the manager Arturo was super helpful throughout my stay. He went above and beyond to make sure I had a comfortable stay. The proximity to the beach is also a plus. They best part is the outside infinity pool and bar area.

Negativ:: There were stray cats hangout around the beach area/pool area of hotel. They weren’t aggressive but I’m allergic to cats so that was a drawback. Also breakfast isn’t included in the cost of your room. So things get costly.

Positiv:: Great food.The staff was friendly

Positiv:: Location I direct access to beach and close to shops and restaurants, pool, restaurant, bar.

Negativ:: No coffee facilities in room

Negativ:: Rooms are a little dated.

Positiv:: Pools were great. Room was clean and comfortable. Loved the atmosphere. Location is perfect.

Negativ:: Outdoor bar tender over charged our drinks. Food and drinks ridiculously over priced.

Positiv:: Everyone was extremely nice and the hotel is really beautiful. Love all the old pictures on the walls (history)

Positiv:: It was clean and staff was very helpful

Positiv:: Loved the pool and bar next to it. Great decor and wonderful smell upon walking into lobby.

Negativ:: Room was small but comfortable and clean. The rug was outdated! They held an outside function by pool area and totally turned their backs on paying guests. Smell of marijuana was everywhere! Guests with children were annoyed. I realize it’s a business, but should have been handled more professionally! Just saying.

Positiv:: Pool and position

Positiv:: Alles! Für uns das perfekte Hotel in Miami Beach. Besonders auch der Strand und ganz besonders die Livemusik am Abend! Das Personal ist ausgesprochen hilfsbereit. Das Essen klasse, die Lage kann nicht besser sein.

Negativ:: nichts

Negativ:: mir wurde beigebracht, dass wenn man nichts schönes sagen kann, sollte man überhaupt nichts sagen. Ich werde nicht wieder hier übernachten.

Positiv:: Die Sauberkeit und Komfort.

Negativ:: Der Poolbereich war nicht sehr einladend. versnobt Einstellung.

Positiv:: Toller Pool, super Service, klasse Publikum

Positiv:: Das Personal war ausgezeichnet. Toller Kundenservice. Sehr freundlich.

Negativ:: Preise für Essen waren etwas hoch.

Positiv:: Beautiful hotel, pool is lovely and staff is amazing and generous.

Negativ:: Nothing

Positiv:: Atmosphere

Positiv:: Amazing hotel and amazing staff! I definitely appreciate you all guys, hope to see you very soon!

Positiv:: Die Lage ist schon einmalig, aber wer ein wenig am Pool entspannen möchte ist hier völlig falsch. Übermäßig laute Musik und keine freien Liegen...

Negativ:: Wir haben mit Frühstück gebucht, jedoch bekommt man für ein Zimmer nur zwei Voucher (passiert öfter in den USA) im Wert von je 15 $, die leider selten ausreichen um satt zu werden, schon mal gar nicht als eine erwachsene Frau mit zwei Teenagern. Der Service und die Qualität selber beim Frühstück war toll, abends aber eher durchschnittlich und was die Qualität des Essens am Abend betrifft betrifft eher mäßig. Habe einmal Ravioli als Hauptgang bestellt und bekam fünf Ravioli...eher ein ‚Gruß aus der Küche“. Leider hatte das Zimmer eine Menge Stockflecken an der Decke...die Klimaanlage funktionierte nicht gut.

Positiv:: Location

Negativ:: Overpriced, drab décor, very loud music everywhere, musty odour throughout, painted bedroom floor, room cleaning inadequate, fridge not working properly. Inappropriate items for sale in the room - condoms, lubricant and sex toys????

Positiv:: Friendly helpful staff, walking distance to Lincoln ave beautiful mood in hotel overall really enjoyed. It was my third time staying here

Negativ:: Leaving so quickly

Positiv:: Good location

Negativ:: Dirty carpets, big flaws in staff attention, small bathrooms, etc

Positiv:: Excellent location and great pool area

Negativ:: Staff was okay

Positiv:: Close to meeting point I had

Negativ:: Too old ,out dated and over priced for the condition it’s in

Positiv:: Die Lage und gutes Essen. Sehr aufmerksames und nettes Personal. Bequemes Bett.

Negativ:: Das Badezimmer ist von Vergangenheit, zwar sauber aber alt. Die Preise für Die Getränkt und das Essen unter Berücksichtigung der Höhen Preise in Miami Beach relativ hoch.

Positiv:: Sehr schöner Style noch geprägt von Philippe Starck.

Negativ:: Zu laut. Am Wochenende ist der Lärmpegel in der Nacht bis ca 2 Uhr riesig. Der Pool ist am Wochenende ebenfalls überfüllt mit Partygängern.

Positiv:: Everything is nice! Would come back again

Positiv:: Dieses Hotel ist heruntergekommen. Sie haben kein Geld in Einrichtungen und Zimmer in die Jahre gesteckt.

Negativ:: Dieses Hotel ist das Äquivalent zu einem 2 Sterne Hotel. Sparen Sie Ihr Geld und gehen Sie woanders hin

Positiv:: Pool

Negativ:: Die Zimmer müssten renoviert werden. Verbesserung der Fitnessgeräte

Positiv:: Ich hatte eine wundervolle Zeit in diesem Hotel. Es gibt zwei Pools und einen Whirlpool. glaubst du Toll!

Negativ:: Essen Shows sind sehr schlecht, alles scheint abgenutzt und müsste ausgetauscht werden

Positiv:: Lage

Negativ:: Altes Bett , nicht komfortabel

Positiv:: Rundum tolles Personal

Negativ:: Die Zimmer brauchen eine Generalüberholung. unterdurchschnittlicher Hochzeits-DJ's am Pool, bringen Sie Ohrstöpsel mit. Schmuddeliges Sonntagspublikum.

Positiv:: Location was good, beds were very comfortable.

Negativ:: It was overall a disappointing experience. I stayed here for my bachelorette party and as soon as i checked in it was a struggle. I arrived at 6pm and one of the rooms were still not ready, which was annoying but manageable. Next they explained the resort fee of $34 per night was not included like booking.com advertises it is. Even if this is a booking.com issue they showed no sympathy and did not take any accountability for trying to ask booking.com to correct it on their site since it frustrates their visitors. However it was the "i don't care" attitude of the receptionist that made the check in process painful. The least they could have done was offer me a drink at the bar for my troubles, hospitality 101. After that it continued to get worse, i was expecting a higher end hotel based on their great online photos but as i walked to my room it was clear the hallway carpet had not been vacuumed all week and there were stains and tears. Not what you expect for that price. The rooms were ok, very basic decor, but you can hear right through the walls. The bedding and towels had stains on them which was pretty gross. The AC would not cool properly and the shower was scalding hot and you could not change the temp. It was problem after problem. The beach and pool were standard for the area, nothing special as far as a "vibe" goes. Mostly families. They charge you for every single thing they can think of so be prepared to spend money, but that's Miami, i get that. I would not stay here if you are expecting a high end experience. My friends that couldn't make it even tried to send me a nice bottle of champagne which I never received, and only heard about it later when they said the hotel screwed it up. Fairly basic hotel services are sub par here. For the record this is the first bad review i have ever written so it takes a lot to upset me.

Positiv:: location, pool and service!!!

Negativ:: Breakfast was terrible. we ordered in room service and it was the worst

Positiv:: Location was great.

Negativ:: The rooms and hotel interior are not well maintained. Unfortunate circumstance because of the location and hotel staff are superior.

Positiv:: Grösse des Zimmers. Lage des Hotels.

Negativ:: Wasser vom Pool. Zu warm und nach den Parties müsste man diesen besser reinigen oder auffrischen. Liegestühle zu niedrig.

Positiv:: The location was perfect for exploring Miami Beach and staff were super helpful in explaining buses to go further afield. All staff were polite, friendly and helpful. Tony in the bar made us feel very welcome and looked after us expertly. The pools were clean and well tended. The room was luxurious and super clean.

Negativ:: Bar prices were a little in the steep side.

Positiv:: Location and facilities

Negativ:: Expensive food and drink. Cost late check out especially as the room was not available until 4pm.

Positiv:: The outside and the restaurants surrounding the hotel. The walk to the beach

Negativ:: Bed. Bedbugs

Positiv:: Sehr gute Lage. Gutes essen. Sauber.

Positiv:: Pool area is great. Location is fantastic, on the beach and very close to the main shopping area. There was a mistake by booking.com on my reservation, I booked 2 adults and 3 kids but they sent 4 adults to the Shore Club. Shore Club found me a room for all 5 people and waived the fee for the roll out bed.

Negativ:: The rip off resort fee that is slapped on at the end of your stay. They say its to pay for things like sun loungers and wifi, yes, things we all expect to be part of the cost of a hotel room.

Positiv:: Location - close access to South Beach

Negativ:: Maintenance of the building and rooms

Negativ:: Problem with payment. They accept my credit-card for reservation and pre-payment. After our arriving, their mashin could't reed my card. We proved in ATM-mashin in hotel that card is working. But hotel asked for ALL amount payment, whitout previos taken pre-payment ?!?

Positiv:: Good location. Very clean rooms

Negativ:: Front desk did not provide us a good service. I was disappointed. Also the restaurant was overpriced for the quality not very tasty.