Renaissance Minneapolis Hotel-The Depot

Great location and lovely hotel.

Positiv: Great location and lovely hotel. The rooms are spacious and very comfortable. Hotel decor is contemporary yet with a nod to the historic nature of this beautiful building. Location in the renovated downtown area Is ideal for many activities as well as access to walks along the river and stone arch bridge. It is close to great restaurants, theater and sporting events. Dunn Brothers coffee next-door is a bonus!

Negativ: Booked through Kayak via Get A Room. Though I confirmed my prepaid reservation earlier that day, at check in the front desk clerk was unable to find my reservation for several minutes and rather unfriendly. When she did locate the reservation, she did give us a nice room but overall was not welcoming. For the remainder of the day, all other staff at the hotel were very friendly, helpful and cheerful.

Positiv: Once the staff got us into a good room, we were comfortable and had a nice breakfast.

Negativ: I told the booking agent and the hotel staff that we chose their hotel to spend our wedding night at their hotel and they proceeded to check us into a horrible room with a view of a huge, yellow HVAC...

Positiv: Shawn was the man that checked us in and he was wonderful!!