3 West Club

Fantastic location but no lights?! $15 to hail a c

Positiv: The Location near 5th Avenue, Rockefeller Center and St. Patrick's Cathedral is ideal. Easy walk to all 3 of those. Bed was comfortable and despite being so close to the holiday hub of NYC, the room was very quiet with barely any noise from the street. Free wi-fi was also a nice plus.

Negativ: There were a total of 5 lights in the room: 3 desk lamps and the 2 lights in the bathroom. Literally, only ONE of those 5 lights did not give us a problem. All 3 desk lamps either did not turn on or flickered at some point when they were on. And the bathroom light inexplicably went out at one point. Very annoying. And when we mentioned this to the hotel desk upon check out, they merely said "we'll look it into." No apology nor thank you for telling us, let alone any compensation on the bill for the inconvenience. And even though taxis are plentiful, the the hotel would only hail one for a $15 fee on top of the cab fare we'd have to pay. Needless to say, we walked over the 5th Avenue and hailed our own, but still outlandish for them to charge that much to pick up the telephone.

Terrific location, uptight customers

Positiv: The location is very central and close to everything, in front ot the Rockefeller center and Radio City Music Hall, two blocks from the MoMA. The room was small but clean and very well taken care of. The furniture gives the flavor of the "old New York", definitely an experience by itself

Negativ: The hotel turned out to permanently host the Women's National Republican Club. There is a dress code in some areas, and the hotel is generally populated of uptight snobbish guests, which may induce an uncomfortable feeling in someone. Bottom line, if you are looking for a relaxed family hotel, this is NOT the right choice. Also, no wifi in the room, you will be provided an ethernet cable at the reception if you ask.