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The staff is VERY sweet and helpful. Great location. Valets were SO SWEET! Extremely clean. My ONLY problem was I reserved TWO DOUBLE BEDS. I brought my 15 year old daughter and her best friend For a one night getaway. I received an am txt that our room would be ready at 4pm.. So we went to fashion island for fun lunch at Lemonade And some shopping. When we went to check in.. At 4pm.. I was told That they had over sold and our room had one king bed. In my reservation I specified THREE PEOPLE! I feel like I got bumped cuz I reserved thru kayak... Paid less. They brought up a HUGE rollaway That took up half the room. We couldn't even make room for it.. So we all 3 slept in one bed. Not the end of the world.. But I would have appreciated better communication. Beautiful hotel and we had a lot of fun.
The friendliness of the staff
Fantastic location.Great value for money.Very clean.Great pool and jacuzzis.Will definitely be back!Even a Starbucks!And a great bar.Fire pits at night.Sunset was incredible to top off a great getaway.10/10.
Spa was amazing! Pay for parking and taking extra money for deposit
It was close to malls and movies. Not the best views in Newport
Marriott hotels have always been an enjoyable experience. The room, location and overall stay was very nice. The in room dining as well as pool service staff was beyond slow. The drinks by the pool had a 30 minute ticket time and I had to call in room dining 6 times before my what was supposed to be surprise order of champagne arrived. I'm in the industry as well and understand things get busy. The in room dining gave us some strawberries as an apology for the delay which was nice but th pool staff did nothing to appease everyone's clear annoyance with the slowness of service. It wouldn't deter me from returning necessarily but it does make me question the hiring process at this location. Not only was the pool staff slow, the gentleman had the personality of a shoe.
Toller Fitnessraum und Pool. Sehr schönes Ambiente im Freien. Das Parken kostet zusätzlich $ 35/Tag. Die Zimmer sind sauber, aber fühlen sich alt und billig an. Sie fügen 20% Trinkgeld auf die Rechnung für jeden Service hinzu ... Essen
Nichts Die Handtücher waren billig, Resort und Valet Gebühren waren schon sehr hoch. Ich fühlte mich, als ob ich im Holiday Inn wäre. Wir werden nie wieder dorthin zurückkehren.
In der Nähe von Newport Restaurants Besteck vor der Tür fanden benutzt um 16 Uhr einchecken. Um 23:30 Uhr Besteck immer noch da. Beim Einchecken fand auf dem Waschbecken Wimpern verwendet. Es gibt keine Badewanne. Entäuschender Aufenthalt für den Preis von $220 pro Nacht
The room was very large and very comfortable. The facilities were very clean and aesthetically pleasing, although I was unable to spend much time there due to a business conference I was attending. I read good things about the restaurant, however, was unable to check it out for the same reasons. I was given the opportunity to check-in before noon and to request additional towels, both of which I selected. However, upon arrival I was told that I was unable to check-in early AND that, even if possible, it would cost an additional $40. Furthermore, I did not receive additional towels. So, my question became, why even offer these things if you're not going to provide them upon request.
liked the restaurant in the courtyard There were large bugs in our bathroom -- unacceptable
I'm a Pastor and I asked for a 1pm checkout due to a wedding ceremony I was performing in Huntington Beach at 4pm. Initially I was told no problem. I called on Saturday morning to confirm and my request was denied. Staff did not apologize, offer any solutions and I was very disappointed.
Everything about the hotel was really really good. It is such a good value for the money. The beds were very comfortable the room was very clean and the staff was very friendly wouldn't hesitate to stay there again anytime.
I didn't like much. My experience was horrible here. We were lied to by the staff. Due to their lies, we ended up stranded at the event we were attending. We booked this hotel specifically for the free shuttle, and even made sure of times and venue location that it would all work out. Well, it didn't and the customer service desk did NOTHING to resolve. What an awful experience! I will never stay there again!
Ein 5 Sterne Hotel in perfectem Zustand , excellentem Service mit einem eingewachsenen exotischen Garten in einer herrvorragenden Lage und Umgebung
Das weiche Bett ist eine Wohltat für den Körper. Das Essen im hoteleigenen Restaurant ist ein Genuss. Die Hotelmitarbeiter sind aufmerksam und zuvorkommend. Das Hotel liegt direkt gegenüber des Fashion Island Shopping Centers. Für einen Fernsehabend im Zimmer unbedingt ein Muss: Popcorn und Nachos beim Zimmerservice bestellen - Geschmacksexplosion garantiert!
Nice facility, friendly staff, comfortable large room. $28 for parking in a non-enclosed lots seemed kinda high, but what can you do. A 3.5-4 star hotel at this rate you really can't complain
Newly remodeled and well kept up. Quiet, and a great view. Service at the cafe was awesome. The price I paid was a very good value.
Parking should be more clear that it is charged.. I would have rather just ubered there
They charge $25 for parking and there are no other parking options.
Loved that the bedroom was separate from the family room, complimentary mini fridge, bath tub & stand up shower was a big plus, easy access to freeway, food & beach! Other than noise from remodeling, I love love love this location!
$28 for parking a night? Like just hide it in the fee or something because it's just ridiculous. I'd guess that 95% of guests arrive with at least one car.
The large bathroom with a separate shower and bath was amazing. The bedrooms had doors separating it from the spacious living room. The bed was extremely comfortable. There were 2 TVs with a fairly good selection of channels. The hotel is located away from places to eat so ordering room service sounds great but it's extremely overpriced. Price of parking was ridiculous. Sofa bed was extremely uncomfortable and the extra blankets were scratchy.
Great room on marina. It took over an hour to check in. Hotel did not have my Kayak reservation right and I had to spend a lot of time on the phone getting it straight. Also, make sure you get a room with a water view.
The staff was very friendly and accommodating at the front desk, restaurants, housekeeping, and pool. Room was big and it was nice getting bottled water every day. Food at the restaurant (lunch) was surprisingly good and sitting outside by the bay was enjoyable. Overall, the facility was "tired" and is in need of renovations. Especially, the pool area lounges and chairs were old and stained. We prefer fitted sheets (which these were not) and carpets throughout the hotel (room, elevator, halls) need attention. We were told by one of the maintenance personnel who was in our room to fix a sliding shutter door, that the hotel was be remodeled within the next 3 months which is encouraging. Location was somewhat of a catch-22. It was nice being on the harbor but you really couldn't walk anywhere to shop or eat. Must have car if you want to go anywhere off site. Overall, we had a good time.
Heat didn't work. Charged $28 for parking without alerting us in advance. Room was completely standard of any hotel. Room service forgot our dressing, and the food was subpar
Our room had such a great view of the bay. It was very relaxing and quiet. We kept the balcony doors open almost the whole time! The staff was very polite and accommodating whenever we asked for anything. The first room we were put in, the shutters were broken and would not close for privacy. As soon as I called down, they had someone come up and move us 5 doors down within minutes. The staff was very polite and helpful.
Good location. They are charging you for a bottle of red wine that is in your room. They tell you as they are giving you the key that it's included in the price - well we didn't drink the wine nor did we want to pay for it. It doesn't matter that if you don't want it - you are paying for it anyway, how ridiculous!
Rooms are very nice with 4 star amenities. mix of families, locals and travelers First night room was noisy due to being close to event space. They switched rooms for me next night with an upgrade and waved resort fee. Very professional and accommodating staff.
Location, seconds away from the beach and easy exsit to freeways. cleanliness, room cleaned daily and well stocked with towels. front desk was friendly and helpful. Our room faced the beach and had a view of the marina. Compliment Breakfest had a decent spread for being free. Parking was a little tight some nights. Near the 1 FWY can get some traffic noise
Friendly Staff, Great Location, Comfortable and very clean room with well stocked bathroom and very good breakfast. Having to pay for car parking as it was stated on my original booking that guest parking was free.
Nothing I started my period during the night and got a little blood on the sheets and they charged my credit card $150 without even telling me for "damage" to the room. It was extremely offensive and I will never stay here again. I am NOT happy.
This hotel is in a perfect location and the price is unbeatable. The hotel rooms are the same rooms you'd get at a 4 star hotel without all the resort fees and 50 dollars a night to park your car. Parking here is 7 dollars in and out privileges. They have free breakfast every morning. Nothing
Proximity to beach. Stayed facing the street side and it was loud.
We live in fullerton and stayed here in Newport and loved it. The beach was great. It was detached enough to not be too close to the very loud Newport area further south. Overall great trip.
Nice area to behind the hotel to walk. Larger room size Service was somewhat lacking. I stayed 3 nights. My room was never serviced by the cleaning crew after I checked in. Mattress was very firm and not very comfortable. Hotel nickel and dimes for everything. Self parking was $22 a night. Hotel Concierge wanted to charge me an additional $20 a night when I (a solo traveller) requested a king bed upon arrival instead of two queens, even though the hotel was half empty and the published rates of the king rooms were $35 less a night than the nightly rate I had paid for my stay.
Excellent service. Staff were very helpful and friendly!
I loved that it was so close to the ocean yet felt like being in a home. The room was big and comfortable. The staff were friendly and it was nice to have breakfast in the morning, too.
Location is right in the middle of everything. Park the car and walk where you want. 3pm check seems late in the day for check. In addition our room was not even ready at 3.
The room was clean and the staff was very friendly. I couldn't breathe. There was no air circulation. I could not sleep. When I went to check out, they could not confirm the cost and said I should check my credit card bill.
I feel this hotel is setting the new standard for V.I.P.
location, location, location no
Huntington Beach downtown area was nice, close & convenient. Poor lighting in room and bathroom/ no fan in bathroom.
Shopping and dining. Absolutely no complaints at all! By far, the best hotel we have ever stayed at. Not only have we stayed in 4 Star hotels, I've also worked for one and they could not compare to the excellent service we received from the Shorebreak!
Close to the action, new, modern look. They lie about having bathtubs, turndown service, etc.
Loved the bathroom and bed, the two most important areas for me when I travel. I upgraded my room once I arrived and my room had a great patio/balcony with two outdoor loungers and a table with 4 chairs, allowing for entertaining friends outside instead of in the room. I wasn't crazy about the "pet friendly" policy since I'm not a dog fan, but it wasn't really a problem.
The staff made it for us. They were accommodating, attentive, and courteous. The location is walking distance to many shops, eateries, and beach. Pets are allowed and not charged excessively. The rooms are clean Euro style. I was thought we were getting a hotel on the beach but it was across the street. When I called to check on the reservation I made a remark what a great deal it was $ wise for a hotel room on the beach and I was never informed that it was not on the beach. The booking reservations department misinformed us on pet rules on the beach.
It's clean, great location, reasonable price. the staff was overly accommodating & wonderful. all staff members acknowledged me in hallways, valet, etc. etc. I didn't think the quality of food at zamzala (?) was that great but wouldn't keep me from returning.
We enjoyed our stay in your hotel. Your accomodations were excellent and your staff were very courtious and helpful. You need to provide more staff during heavy check out times such as Sunday before noon.
Easy access to the seashore and beautiful view of the Pacific Coast Line from the room. NO
The Bay Shore Peninsula Hotel is probably the friendless hotel we have ever stayed at, if not #1 it's tied for #1. Extremely convenient to the beach, shopping, dozens of restaurants and whatever you might need are probably within walking distance.
I chose the Bay Shores Peninsula on a whim, and boy was that a good gamble! The place is really quaint, staff is amazingly kind and attentive, and our room was perfect. There's not a lot of space in the rooms that goes to waste, nice sized closet with small fridge and safe, bathroom clean and well appointed, they even had a little nook turned into a dressing table for us ladies, complete with plugs and a coffeemaker. Good TV plus on demand channels and a wall of DVD movies in the lobby you can borrow. The rooftop lounge area is perfect for morning coffee or evening wine. The breakfast buffet was nice, quite a few choices and good coffee to boot. Plus they make fresh cookies every day, I mean really, it's like visiting family. Parking was a little lacking because there is construction happening, but that is truly out of their control and the staff helps out with that piece as much as they can. We will definitely be back!