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Gute Lage, schöner Casino, saubere Zimmer. Lärm von draußen. braucht man einen Kühlschrank.
Da das Hotel an der zentrale Platz ist ein großer Gewinn für dieses Anwesen. Lola's ist auch eine tolle Wahl für das Abendessen. Der vordere Teil des Hotels ist recht historisch.
Overall great hotel to stay and wonder the different attractions Ponce and the south area of Puerto Rico has to offer. Greate view,service, accomodations.
Fire alarm went off for 45 min at 11pm took them an hr to turn it off wasn't too happy about that the resyurant is small and serves a very limited selection of food thAt is hardly worth the price took us 20 min to get a drink in the bar where there were two other people then he gave my boyfriend a drink with a big hair in it not at all wrth the money
EASY TO GET TO MY STAY CAME WHILE THERE WERE SOME REMOLDING GOING ON. NEVER LIKE THAT.
Comfort of rooms Pool out dated casino staff unfriendly
Service and personnel overall was good The hotel rooms are a little bit small. Also power and water service went out so we ended up leaving the hotel because had been already 4 hours without any power and they didn't know when it will return. No elevator service was available and no A/C and even the water went out.
The best part was 2 free sangrias and lattes were included with the stay, but it ends there. The walls and ceilings were significantly cracked, the bed sheets were very dirty, the smell of the place was very bad, and the bed was extremely lumpy and uncomfortable.
The hotel was in a good location within Ponce. The staff were friendly and having parking nearby was a plus. The courtyard was also nice and we really enjoyed the rooftop bar. We were there for a wedding and it was nice celebrating at the bar after the reception. This was the highlight. The rooms are way outdated with green carpet and old tvs. There was nothing special about htem. Also, there is a loud bar/club across the street that kept us awake until they closed around 2 am.
the room was outdated and not clean. The need remodel each room and maintain the areas of the hotel like for the example the pool and cafe area.
Location was just perfect for the ocassion. We did go there for a religious and cultural event of the Hispanic world: Santa Maria de Guadalupe day that in Ponce PR is observed. This hotel features a walking distance from the celebrations.
Hotel was very historic and was reasonably priced. Lovely interior and well decorated rooms with high ceilings. I think existing reviews are very accurate. Hotel is extremely noisy on the weekend, even in internal rooms, you can hear the pounding base of the cars cruising. They should let people know this before they book. Breakfast is light, a couple of loaves of bread and some spreads, a little coffee etc.
Big room. The noise from the street was more than impossibly loud. The windows don't have glass. They are just covered with blinds. There is an open decorative grill above the window that lets in all the ridiculously loud street partying.
Located near historical sites. The front desk staff was very polite and provided good customer service. We were not able to stay at the hotel due to loud noises (traffic, music, road construction nearby), musty smell in room and low functioning a/c. The staff attempted to solve the situation, but could not provide a quiet/comfortable room.
All the hotel and is to close to everything No American Express
Wonderful place to stay right in the center of Ponce. The rooms were clean and comfortable.
Great place and too close of the town
Hotel had so much character and was perfectly located. Street noise might be a little loud for light sleepers.
The Hotel Employees both very helpful. Air was not working in our room and atmosphere around hotel. Also, parking for hotel is 3 blocks away.
Unsafe location...parking 4-blocks away in public parking; again unsafe neighborhood. When arrived doors where locked...when they let us in, they locked doors behind us, which made it creepier. They said for our safety! Did not stay! Should hire security!
How clean and well kept the place was. Very nice rooms, very high ceilings, mixing in old and architecture with new amenities. It was close to the 'action' in downtown Ponce, so if you don't like noise, don't get the balcony rooms!
The staff was very helpful and spoke English. For the price I paid I MIGHT have gotten a better hotel in the states. Have one of the rooms with a terrace you hear everything going on outside your room. i.e. horns honking, loud music, etc. I had to switch rooms later and didn't get a refrigerator.