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If it is far away like this,they should provide shuttle service to city and they are not, plus that they up use you in their cars and ask for a very high rate for one way almost 100$ to the city center. front disk staff are really bad specially the one name ANT. I asked for cleaning my room when i left around 7pm and i came up late and they didn't when i asked them around 1am they said we forgot and we don't have housekeepers at this time. I believe 5 star hotel should provide this at anytime. private pool are not private as they said! you share it with 2 villas. Resort are not new as pic's
What an amazing time my wife and I, and another couple spent here in one of their 2 bedroom suites. The entire staff have been the most friendly, kind, cheery, and welcoming that we have ever encountered in any other country. Everyone always went above and way beyond to make us happy. Would highly recommend!!!