Hotels in San Marco - Venedig

Positiv:: Die Unterkunft liegt sehr Zentral In zweiter Reihe und ist sehr gut gelegen für Ausflüge in Venedig

Negativ:: Das Frühstück war zwar reichlich aber für ein 4 Sterne Hotel absolut schlecht Am schlimmsten war das Rührei aus fertig Masse und das billigste Toastbrot was wir bisher gegessen haben So kauften wir uns im Supermarkt Baguette um das Frühstück ein wenig aufzuwerten! Natürlich könnte man gegen Bezahlung auch richtiges Rührei und Spiegelei bestellen !!!! Lächerlich für ein Zimmer für über 200 Euro die Nacht ! Es gibt kein Restaurant im Hotel und die schöne Terrasse auf dem Dach war Mitte April noch im Winterschlaf

Positiv:: Sensationelle Lage, mitten im Zentrum. Personal sehr nett und hilfsbereit. Super Terrasse über den Dächern von Venedig. Sehr freundlicher Barmann….

Negativ:: Defekter zweiter Lift. Türen schliessen während man zusteigt. Hatte mir weh getan.... Wurde nicht genügend gekennzeichnet. Frühstück sehr minimalistisch, wenig Auswahl. Schade....

Positiv:: Everything and everyone was absolutely perfect

Negativ:: Everything

Positiv:: Tolle Lage, extrem sauber, freundliches Personal

Positiv:: Staff were friendly. Location is very good.

Negativ:: Rooms are small and not comfortable, city view was not as expected. They did not clean the room when we requested it.

Positiv:: The location was perfect,very service minded staff

Positiv:: Lovely air conditioning is so refreshing after being out in the sweltering heat. Elegant room with typical Venetian furnishing. Excellent housekeeping with an endless supply of clean towels. The turn over and complimentary sweets and bottled water such a nice touch. Loved the complimentary slippers. Location so convenient near Rialto Bridge. Reception staff very helpful with local information but beware of the free trip to Murano unless you’re willing to succumb to the hard sell of the beautiful Murano glass factory!!!

Negativ:: Drinks in the roof top terrace a bit expensive but it is very relaxing after a busy day of sightseeing. A kettle could be an asset to the room

Positiv:: The balcony off the room

Negativ:: Sofa bed was uncomfortable, should be replaced with daybeds which double as lounge in suite or additional beds, like in our case

Positiv:: breakfast average no Weetabix.

Negativ:: the shower in the bath a little awkard not good for 65 plus nomads.

Positiv:: When we arrived very tired from the long flight we were greeted by a professional and welcoming staff very quickly. As a bonus, we were upgraded to a suite that was spacious, comfortable and private. The bed was very comfortable and a King! The staff assisted us in every way possible to assure our short stay was stress free. They got us a water taxi to get us to our cruise ship, transferred our luggage to the taxi, and took all of the stress out of the travel details! Excellent!

Negativ:: There was no down side to this hotel in my opinion. Great experience!

Positiv:: Very helpfull and profesional stuff. Good location, nice and clean rooms with comfortable beds, great breakfast and great roof top bar!

Negativ:: -

Positiv:: My husband & I Loved everything!..Location was central, but tucked away. Staff was professional, helpful, & friendly. Entire hotel was immaculate. Air conditioning worked perfectly...very cool! Shower had excellent pressure & we always had hot water!..Breakfast area was beautiful & the Breakfast was amazing!...It was plentiful & had a variety of choices. The servers were very friendly & attentive!. Rooftop bar was secluded, romantic & a nice place to be away from the crowds....I would highly recommend this Hotel....Love, Love, Love...

Negativ:: Das Personal war sehr unfreundlich. Nicht der Standard für ein 5 Sterne Hotel.

Positiv:: Lage, Lage, Lage. klein und diskret.

Negativ:: Ich habe nichts auszusetzen. (Ich habe hier aber nicht gegessen.)

Positiv:: Wonderful, old-fashioned glamour and service. Nothing was too much trouble. Excellently located, just beside St Mark’s Square at a dead end, so no hoards passing by.

Positiv:: Umberto at reception was incredible very attentive!

Positiv:: Staff was great. We were upgraded to a suite for the second night as the first room wasn’t was as we expected. It was very nice

Positiv:: Location

Negativ:: Getting tired and starting to be in need of refurbishment

Positiv:: Excellent hotel with nice people and service and location

Positiv:: The hotel has a great location and the breakfast was great.

Negativ:: The room was a little hot.

Positiv:: The staff and location are 5 star

Positiv:: Very clean The staff very helpful and friendly. Looks like a castle inside but all renovated

Negativ:: -

Positiv:: Location

Negativ:: Very old and not comfortable

Positiv:: Service was excellent

Positiv:: Die Lage ist das Beste am Hotel. 10 Sekunden vom Markusplatz. Die Zimmer sind venezianisch, prunkvoll eingerichtet. Die Bäder eher modern. Sehr nett, kompetent und hilfsbereit war unser Butler und die Rezeption.

Negativ:: Die Empfangshalle, das Hotelrestaurant und die Bar sind wenig attraktiv zum verweilen. Ausserdem sind diese Räume auch noch stark klimatisiert. Die Hotelbar ist leider sehr versteckt und ab 22 Uhr wenig besucht, obwohl der Barkeeper sich viel Mühe gibt. Das Frühstück war durchschnittlich.

Positiv:: Was soll ich ihnen noch mitteilen? Es war einfach traumhaft; Personal, Sauberkeit, Lage alles hat 1 A gepasst. Das Hotel und die Lage sind einzigartig!!

Negativ:: Das Hotel ist sehr teuer. Aber man griegt auch was dafür. Das ist das älteste Hotel in Venedig oder eines der ältesten.

Positiv:: Ungewöhnlich. Hilfsbereites Personal.

Negativ:: Wifi begrenzt. Einrichtungen müssten modernisiert werden.

Positiv:: Unglaublich hilfsbereites Personal und sprachen sehr gut Englisch. Sehr sauber und interessante Architektur. Mirco in der Bar macht den besten White Russian. Werde dieses Hotel auf jeden Fall empfehlen.

Positiv:: The location is very close to San Marco and 2 minutes walk from Giglio vaporetto. The Hotel has some great original features, loved the reading lounge room. The staff was very helpful.

Negativ:: The bathroom looked tired and shower hose had limescale. The room was ok but definitely not value for money (classic room), in order to make a complimentary tea we had to use the coffee corner on the first floor, very inconvenient to walk around with a hot cup of tea, instead of being able to make it in our own room. Breakfast courtyard was great, but full of bees over the food and a pigeon literally came to pick on our plates whilst we were grabbing a drink. The terrazza on top floor wasn't as nice as I imagined especially at nite time, as there was no illumination.

Positiv:: Very central location. Lovely roof top terrace.

Positiv:: I loved the complementary tour to Murano! Also, the view from our balcony was beautiful! We could see the gondolas passing by in the canal & sometimes even heard singing from workers in the gondolas. The front desk person that checked us in was so helpful, friendly & pleasant. All the staff were.

Negativ:: I loved everything!

Positiv:: Excellent location, beautiful hotel with a fantastic bar downstairs serving great cocktails and garden restaurant serving a delicious breakfast with good service. Hotel staff provided plenty of helpful information and recommendations.

Negativ:: Use of Gym and spa facilities were not included in room price.

Positiv:: Location. Very clean

Negativ:: Dated accommodation. ‘Pool’ was the reason for booking- but it was on a jacuzzi and children not allowed, despite being informed that they were allowed on check in. Disappointing and much needed after a hot day in Venice!

Positiv:: Alles in allem ein sehr schönes, familiär geführtes Hotel in toller Lage!

Positiv:: - Location was excellent, quiet but yet very central, very close to St.Marks square and at the boat services, actually the good thing about it was, no matter how lost you get, if you follow St. Marks square signs you always find your way :) - Breakfast, a more than enough fresh selection of stuff including make your own waffle, everything needed to get you going - Room : quiet- clean and spacious, - Staff : Very friendly concierge and especially the head of concierge very helpful and knowledgable. - Hotel overall : Amazing building and decoration that blends perfectly into Venice, I haven't been to the city before or elsewhere but it felt just right - Price : Comparing to other cities hotels/ rates etc I think it was ok

Positiv:: The decor and the location

Positiv:: Breakfast was phenomenal. They have a wonderful spread that gave us a great start to our day. An added bonus was that breakfast was in a beautiful courtyard. It was a great start to our day!

Negativ:: We had no complaints.

Positiv:: Das Feuerwerk am 20.7. war genial sowie das feine Essen dazu

Positiv:: Location was perfect

Negativ:: A bit disappointed in the spa facilities. I booked specifically because there was a spa but I was so much hassle trying to get into the spa and they were not clear initially about it being and additional charge per half hour!!! I ended up not visiting the spa. It seems as it's new, its usage hasn't really been thought through properly

Positiv:: Nice aesthetic, friendly professional staff, close to St. Marks square

Negativ:: Nothing was disliked.

Positiv:: Das Zimmer war wunderschön und das Badezimmer war perfekt

Negativ:: Nichts

Positiv:: Great location. Great breakfast.

Negativ:: Nothing.

Positiv:: Location and spacious room (for Venice is a rarity )

Positiv:: Perfect location, nice breakfast, helpful staff, beautiful room.Perfect

Positiv:: The staff

Positiv:: Everything was just perfect Good Hotel&staf

Positiv:: Everything. Welcome with sparking wine bottle was cool.

Negativ:: Nothing

Positiv:: Gute Lage, gutes Frühstück, großes Zimmer, Blick auf die Gondeln; "Gute-Nacht-Service"

Negativ:: Beim Duschen wird das Bad "überschwemmt"

Positiv:: Top Lage,leckeres Frühstück,schönes Zimmer.

Negativ:: Das man im Bad beim duschen alles unter Wasser setzt (Glastür empfehlenswert)

Positiv:: Rooms are spacious and comfortable. Also they are quiet and you can get good sleep. Romantic view from the window. Employees are kind and mindful. Breakfast great for Italy.

Negativ:: Nothing. Everything was great.

Negativ:: Die Einrichtung von Empfang und Restaurant

Positiv:: Perfect location but!

Negativ:: To much noice from the site of the canal from trash boats to the suppliers that they were bring supplies to the surroundings.

Positiv:: Beautiful room with excellent facilities.

Positiv:: Tolles Ambiente, sehr freundlich

Positiv:: The staff were lovely and really helpful! The location was good and easy to get to everything. The bed was comfy and bathroom was good.

Negativ:: The room we had was extremely small and our view was of concrete so we didn’t really feel the value in our money because of this. The bedroom area was all red walls and timber beams on the roof which was cute but it made the room feel very small. There were quite a few reviews saying the breakfast was really good.. the breakfast was fine but it’s the same as every other hotel in Europe and Italy, there wasn’t anything outstanding about it for us.

Positiv:: Location was only few minutes walk from Rialto bridge. Easy to get to all the main attractions.

Negativ:: The hotel does not advertise any photos of their standard rooms on booking.com however advertise their suites as well as what looks to be a smaller room (which is actually the bedroom Of their suites) allowing you to assume that is the standard room. When comparing photos and prices online with other options in the area, it looks to be the best value for money however once we got there we were shocked on how small and uncomfortable our room was. Bed had no bed side tables but a wardrobe on either side making us feel claustrophobic. The bathroom was tiny and there was no working fan in the room with 26 degrees. We ended up being way too hot, opened the window over night and got lots of mosquito bites. When questioned the size of room which was not matching what was advertised online and for the price we paid, the reception staff replied with ‘we can’t have every rooms photo online, this is our standard room and only way for a bigger room is to upgrade which will cost you more’ The room was really unbearable so we decided to upgrade paying even more to the already very expensive and not value for money bill. The upgrade was worth it and more reflective to the few we paid. Really spacious suite with an amazing king size bed and jacuzzi room. Breakfast was again not value for money. The breakfast offer was literally bread, couple of cheeses, cakes and fruits. We arrived 45minutes before breakfast was closing to find half of the trays empty, no croissants, eggs, ham or cheese left. Overall very poor breakfast for what is meant to be a four star hotel! We were very very disappointed with our experience, something that we are not used to with booking.com as we travel a lot. I would not recommend, it felt like an absolute rip off.

Positiv:: Wellness suite 704: Excellent location less than 10 minutes from St Marks Sq & the Rialto Bridge, there's also 3 restaurants on the square and a mini-mart just off it. Reasonably priced mini bar - much better value than local bars. Very comfy bed. Huge TV, with Netflix - not that we used it, but it was pretty. Eames lounge chair - very nice touch. Balcony with table and seating overlooking the sq.

Negativ:: Door card was temperamental, it only actually unlocked the door one in 5 attempted, you have to listen for the audible "click". Rainfall shower needed a clean, it spurted out at different directions - but it's hard to reach being about 8 foot off the ground so understandable. A larger fridge to store own bought drinks would have been nice.

Positiv:: A very lovely greeting upon arrival and a smooth simple and quick check in.

Negativ:: Nothing at all.

Positiv:: The staff were friendly and polite. Location was good.

Negativ:: The bedroom. No bar or anything else to do at the hotel.

Positiv:: Everything was perfect. Highly recommend.

Positiv:: Balcony, spa, close to everything, secure.

Negativ:: No iron. Not enough coffee. Only 2 pods. Needed 2 comfortable chairs.

Positiv:: Die Lage ist genial, ruhig und trotzdem mitten drin. Die Unterkunft ist insbesonere für Familien mit Kindern sehr zu empfehlen.

Negativ:: Rauchverbot auf der sehr schönen großen Terrasse. Es gibt keine angrenzenden Zimmer, die belastet würden.

Positiv:: Ganz süß besonders Zimmer Wir hatten Suite mit Blick war ganz klassisch und besonders.

Negativ:: Nur mit Koffer bisschen schwer bis Hotel

Positiv:: Das Hotel liegt sehr zentral und die nächste Vaporetto Station S. Angelo ist nur 3 Minuten entfernt. Das Frühstück ist sehr üppig und der Kaffee ist ausgezeichnet. Das Personal ist von der Rezeption bis zum Zimmermädchen sehr aufmerksam.

Positiv:: Sehr freundliches Personal, saubere Zimmer vor allem sehr geräumig!