Hotels in San Polo - Venedig

Positiv:: The ambiance, the location and the welcoming staff

Negativ:: Noise from the room above and the reception desk, one of the barman that served us didn't speak english very well, and the receptionist mistake the check out payment charging us twice

Positiv:: Beautiful and authentic historical building in a great location. Amazing breakfast and fantastic service. Loved it!

Negativ:: Rooms on the ground floor might be a bit loud if you are sensitive to noise.

Positiv:: Very polite staff, well renovated palazzo, great restaurant and a la carte breakfast.

Positiv:: Extra confy bed and the most delicious breakfast venue in Venice.

Positiv:: Insgesamt schöner Palazzo. Großzügiges Zimmer. Sehr sauber. Tolles Restaurant the Glam. Wunderbare Küche. Riecht gut!

Negativ:: Wir sind mit Hund angereist... überteuerte Anfahrt mit wasssertaxi. Aber schön. Dann nach entspannter Ankunft wurden wir auf den Boden der Tatsachen runtergezogen: „Haben Sie nicht unsere Bestimmungen bezüglich des Hundes gelesen? Warum nicht ?!?“ unfreundlich ohne Ende! Dann der Hammer: der Hund darf niemals alleine im Zimmer sein: dafür muss man dann einen Dogsitter beauftragen... also ein fremder Mensch soll jetzt auf einen Hund aufpassen.... aber außerhalb des Zimmers gegen Bezahlung...nebenbei kostete der Hund ja schon 150€.. Es war bald jeden Tag der Hinweis auf den Vertrag bezüglich des Hundes. Unser Hund war von 38 Grad Außentemperatur so müde, dass er praktisch von niemanden wahrgenommen wurde. Im Grunde konnten wir dann gar nix anderes tun als „ illegal „ den Hund zurücklassen, denn wir wollten ja auch in Venezia ein paar kulturelle Veranstaltungen besuchen. Letztlich war es dann wohl ok, doch wir waren ständig angespannt, obwohl der Hund ja keinen Mucks machte. Also Fazit: nicht mit Hund anreisen! Es nervte ungemein! Dann war der Service beim Frühstück lahm und kompliziert. Frühstück: immer dasselbe, aber von guter Qualität. Das Restaurant the Glam war phantastisch- aber offiziell keine 2 Sterne....obwohl wirklich gut! Das steht im Internet falsch!!! Das haben wir irrtümlich genauer gelesen als den vertrag mit Hund!!! Übrigens hat uns niemand das Hotel gezeigt oder etwas erklärt. Erst zum Schluss entdeckten wir im 1. Stockwerk prunkvolle Räume... eine Bar fehlt dort aber. Insgesamt fehlt mir das 5 Sterne Verwöhnprogramm

Positiv:: its a great hotel and they make you feel like family , Rudi is great and friendly brings out excellent coffee and can not do enough for you the front counter staff are the same just do your self a favour and book .

Negativ:: everything is great perfect location easy to catch the ferry's

Positiv:: Amazing! Will stay again. Very helpful and attentive staff. Wonderful room with balcony. Beautiful estate. Great breakfast

Negativ:: Nothing. Perfect

Negativ:: the restaurant was mediocre. Not sure how this acquired it's Michelin star. Not only was the food mediocre but I felt many of the dishes tasted the same. This restaurant is not even in the same category as other Michelin star restaurants I have eaten at.

Positiv:: Delicious ah a range of choices. The service was excellent!

Negativ:: Better lighting in the room. Need stronger bedside lighting for reading.

Positiv:: The staff and location was great. The hotel was directly next to the bus depot and was very easy to get from the cruise/airport terminals.

Negativ:: The room was very dark.

Positiv:: Beautiful restored palazzo with two fantastic private gardens

Negativ:: Room was a bit small but beautiful and a bit dark

Positiv:: Lage sehr schön direkt am Canale grande, Frühstück sehr gut a la carte. Historisches Ambiente. Hervorragendes Feinschmecker Restaurant.

Positiv:: Das Zimmer war sehr gut! Der Ausblick auf den Canale Grande klasse. Das Frühstück mit drei kleinen Brötchen und vier kleinen abgepackten Butter war uns zu wenig. Nach Orangensaft musste man extra nachfragen und das sehr kleine Rührei gab es für fünf Euro extra Berechnung. Das war der einzige Kritikpunkt an diesem Hotel.

Negativ:: Das Frühstück war definitiv zu wenig für den doch hohen Übernachtungspreis!

Positiv:: Excellent hotel with excellent service!

Negativ:: Nothing at all!

Positiv:: We payed extra for upgraded room that was beautiful and also with great view to the grand canal. The stuff on the front desk (think it was cristiano?) was very nice and professional.

Negativ:: Breakfast wasn't good at all.one type of cheese and one of ham, served with basket of few breads, we expected more. Price is overrated for what we got.

Positiv:: It was away from the tourist traps of Venice and a lovely clean boutique hotel. Staff very helpful. Loved having a gondola ride right from the hotel!

Positiv:: Zimmer sind geschmackvoll eingerichtet. Das Personal war sehr zuvorkommend und freundlich.

Negativ:: Die Fotos des Palazzo zeigen eine große Terrasse, die jedoch nicht zum Hotel gehörte. Wir hatten uns sehr auf die Möglichkeiten einer großen Hotel-Terrasse gefreut. Der kleine angepriesene kleine Balkon ist der einzigen Suite vorbehalten. Unser Zimmer hatte nur ein schmales Fenster mit Blick auf den Seitenkanal und direkt gegenüberliegendem Gebäude. Für den Preis hatten wir vergleichsweise mehr erwartet.

Positiv:: Location is good near the water bus station but to get to the entrance you have to go through a narrow alley which was not comfortable for me cause I am a claustrophobic. Water front entrance is accessible only by water taxi which is expensive.

Negativ:: Room not so clean.

Positiv:: Ausblick vom kleinen Balkon über dem Eingang vom Canale Grande, Frühstück und Personal perfekt.

Negativ:: Schwierig zu finden, da kein Schild an der Gasse auf den Zugang zum Hotel hinweist.

Positiv:: Beautiful Hotel! Room was very nice and clean. Communication with Hotel was great. Enquiry about glutenfree breakfast was forwarded. Breakfast was great and the staff there very friendly.

Negativ:: Reception staff while everything was ok, could be more attentive and friendly. If you do not arrive directly by boat, the way to the hotel is dark through a small alley. Flashing smoke detector in room is disturbing at night.

Negativ:: Two to three star hotel at best. Over priced for what it is. The walking entrance is not ideal and placed through a dingy alley way. Rooms are tiny and extremely dark. The staff were really nice but unfortunately the property is just not worth the price

Positiv:: Location & wonderful staff...thank you for enhancing our stay

Negativ:: No inroom tea or coffee facilities. Uncomfortable mattress

Positiv:: Excellent location (5minutes walk to Toma seabus/ferry station) Contemporary design and friendly atmosphere! Highly recommend!

Positiv:: Amazing hotel, and extremely kind and friendly staff

Negativ:: Only thing I could give less stars to was amenities, but I assume most hotels in Venice do not have things like gym's or pools due to the space they have.

Positiv:: Everything! Loved the terrace where you can have a coffee or breakfast. There is a shared kitchen and lounge also.

Negativ:: The toilet ran continually. A bit annoying when trying to sleep. But that's being picky cos the place was pretty great.

Positiv:: Amazing bed! It’s so comfortable and supportive. Made for an excellent night’s sleep after walking around Venice all day. This property is more like an AirBnB style, which suited us perfectly. It was nice to have a kitchen area and a terrace to enjoy some Prosecco, olives and Brie. Co-op and the Rialto markets are close by - great excuse to snack. Florence provides a lot of handy information for visitors, too.

Negativ:: We arrived in Venice at 5:30am, our room wasn’t ready - which was expected! But we did have to wait a little while to be able to put our bags inside so we were free to wander around. So if you have an early arrival, maybe make arrangements for luggage in advance! We booked last minute so it wasn’t possible, however Florence was very accommodating.

Positiv:: This place is amazing! The decor of the rooms is stunning, we were stunned by how cool everything looked. The bed was very comfortable, everything was sparkling clean and the host was super helpful. The location was also great - near to the city centre but quiet and peaceful.

Negativ:: It was a bit difficult to find the entrance, because Google Maps did not point to the right place but the host was very helpful and quick to respond.

Positiv:: Our stay was good and cozy, everything worked fine and our hosts were very welcoming.

Negativ:: The bed was a little old, but we were so tired that it wasnt a big issue. Venice is somewhat a small city, but there is a moderate walk involved to the train station and to the touristic part. Overall we enjoyed our stay in Venice.

Negativ:: Well we had to contact the owner so we can get in. Which cost us because its consider international call. Its all good. The bed was a single beds that were combined to be one big bed. So we ended up having space in between us i. The middle of the night. I didnt know how to use the other coffee machine aside from the nespresso, and there were no capsules to use.

Positiv:: The property was very clean, and whatsapp communication with staff was good.

Negativ:: I didn’t like that booking off booking.com I was under the impression this was more of a bed and breakfast, but it resembled more of an Airbnb. Although communication with the staff was good on whatsapp, I did find it not great that after 26 hours of travel from Australia that no one was there to greet me and show me the facilities. I was just given instructions. Price was also very high for what it is (perhaps was the time of year that inflated the costs, but still)

Positiv:: Excellent Location Lovely Hosts with great communication who provided a lot of helpful information before we arrived and during our stay. Wi-Fi, Air conditioning, Television, Private Bathroom Communal Kitchen, Terrace and Living Space

Positiv:: De Gastgeberin war sehr freundlich und zuvorkommend. Auch die Lage war angenehm.

Negativ:: Nichts

Positiv:: Very nice place for stay. Location is perfect, room was clean and comfortable. Kitchen is a plus. Also they keep our luggage after check out. If we come back to Venezia we will definitely stay here again!

Negativ:: Just be aware than they don’t make up the room and don’t change the towels; but is not big deal.

Positiv:: The location, the patio and kitchen were very nice

Negativ:: The mattress was a bit uncomfortable

Positiv:: The host was realy hospitable and nice. She told us everything about the rules and gave us some tips about Venezia. In the kitchen you can find everything you need. There is terrace/balcony, where you can eat, drink coffee or just relax. Very good location, easy to find. We found by GPS going on foot from Santa Lucia, it took about 15 minutes. From this place you will reach easily every point in Venezia. The cheapest souvenirs are in the neighborhood.

Negativ:: The one minus is that the room is quite dark and cold. The air conditional didn't work for us.

Positiv:: Das Zimmer liegt super an einem großen Platz mitten in Venedig. Die Betreuung durch die Besitzerin war sehr freundlich und zuvorkommend. Das Zimmer war sehr groß.

Negativ:: Wir haben leider nur einmal Handtücher bekommen. Außerdem gab es leider zu wenige. Ein wenig mehr Staub wischen könnte man auch;)

Positiv:: Die Aussicht war super und das Zimmer war sehr komfortabel

Positiv:: Das Personal ist unglaublich freundlich, aufmerksam und zuvorkommend, der Urlaub beginnt bei Betreten des Hotels. Wir haben ohne Bestellung das selbe Zimmer wie das letzte Mal bekommen. Von der Atmosphäre unglaublich romantisch und geschmackvoll eingerichtet. Für venezianische Verhältnisse sehr großzügige Zimmer mit komfortablen und großen Doppelbett ausgestattet. Ein Badezimmer wie wir es in Italien noch nicht gesehen haben, große Dusche, Badewanne und Bidet, alles in Marmor gehüllt. Das Frühstück ist schön präsentiert, abwechslungsreich und absolut ausreichend, meist kümmern sich gleich drei freundliche Damen sehr zuvorkommend um das Wohl der Gäste. Der Weg dorthin führt vorbei an der Bar quasi direkt über den Canale Grande ( zwei Meter Luftlinie davon entfernt, ein herrlicher Ausblick!). Danke für Ihre Herzlichkeit, wir kommen wieder!

Negativ:: Schimmel in der Badewanne

Positiv:: Location was good , a walk from San marco and san rialto where most time is spent. Also hard to locate upon arrival. Breakfast included but very limited and sometimes scarce as things aren’t replenished frequently.

Negativ:: Bed was lumpy a double bed was 2 singles pushed together. All hotels were older looking this hotel has a renovated lobby giving higher expectations for the room only to be let down. Rooms are run down. Toilet was not clean asked to move rooms and received a slightly larger room which was good as all the rooms are super tiny ! Pictures are a bit misleading. Heating was good and strong. Price for private gondola through the hotel was almost double than going to an individual in tourist areas so don’t fall for this. Probably wouldn’t stay here again. Generally not many good accommodations at all in Venice either very poor or very expensive. Not very many medium places. Also no tea coffee or kettle provided and hot water took 20 minutes to reach the room !!!!

Positiv:: Position, architecture,, design, style. The hotel is just amazing, very clean and an excellent view on the gran canal. Boat stop is 50meter from hotel entrance. Very easy to find!

Negativ:: Breakfast is very poor. Staff at breakfast was not helpful.

Positiv:: Charming room with nice bathroom

Negativ:: More place to put things. No counter space in bathroom and little space to store stuff in the room. Hard to control temperature

Positiv:: Quiet lovely location right near vaparetto stop. Charming local restaurants nearby. Friendly service

Positiv:: Location location location

Negativ:: Price of bar drinks

Positiv:: Very practical Location. People. Authenticity of the hotel, you really feel at Venise. Nice place. Quiet

Negativ:: No separate toilets (in the bathroom). No mirror in the bedroom to gain some time in preparation

Positiv:: Beautiful rooms and reception areas! The whole hotel is decorated to a very high standard without taking the traditional aspects away. It felt like a modern way to experience a typical Venetian hotel

Negativ:: Water pressure wasn’t great in our room. No mirror in room only in bathroom and not many plus sockets. Breakfast could have had a bit more variety.

Positiv:: The room was absolutely beautiful, the location was great, really easy to get around.

Negativ:: The staff were not very friendly and come across as quite rude, the bed was terribly stiff and felt like I was sleeping on bricks. The ‘cleaners’ didn’t bother with our room and only wanted to come in to clean after we had returned after being gone 8 hours of the day.

Positiv:: Die Lage war ausgezeichnet, Direkt am Canale Grande und der Vaporettostation Ca Stae. Das Hotel befindet sich in einem restaurierten Palais. Zimmer- und Gästeservice waren gut. Das Frühstück war ausreichend, für jeden Geschmack etwas dabei.

Negativ:: Unsere Zimmer hatten leider nur Dachfenster mit Blick auf das Nachbardach.

Positiv:: Die Lage war genau richtig für uns. Direkt am Canal Grande mit eigenem Bootsanleger und das Ca Pesaro Museum gleich um die Ecke. Wenn man in Santa Croce wohnen möchte, liegt es ideal. Zur Rialtobrücke sind es etwa 10-15 Minuten zu Fuss und es hat auch einige Bars und Restaurants in der Nähe (z.B. am Campo S. Giacomo). Die Zimmer waren sauber und das Badezimmer angenehm gross und hell. Die Heizung war etwas schwierig einzustellen. In der Grundeinstellung war das Zimmer eher eine Sauna. Aber wahrscheinlich lieber etwas zu warm, als zu kalt... Das Frühstück war besser als für Italien erwartet. Nicht riesig, aber leckerer Kaffee und sogar Rühreier. Und das Personal war sehr freundlich und hilfsbereit.

Negativ:: Nichts.