Finde günstige Flüge nach Montreal

Positiv: Good food and crew

Negativ: Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore.

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Positiv: Intranet meant I could watch movies on my iPad

Negativ: Seats are very uncomfortable

Positiv: Crew and food were great.

Negativ: Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore.

Positiv: Love that meals are part of the flight. Excellent meals, great service.

Negativ: Boarding announcements hard to hear in gate area at Gatwick.

Positiv: Crew professional and courteous. Smart looking cabin

Negativ: Boarding process slow and boarding groups in illogical order.

Positiv: Crew was good, seats were good.

Negativ: Barely made connection because we were late landing.

Positiv: Friendly crew

Negativ: NA

Negativ: Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that.

Negativ: Alte Maschine. Ein Stück abgepackter Kuchen

Positiv: Short flight

Positiv: On time, nice breakfast

Negativ: Not enough leg room, same as everyone

Negativ: No luggage included.

Positiv: Nothing

Negativ: Seats e not comfortable. u have to buy everything. even a water staff is not caring

Positiv: I liked the upgraded seat on the first half of the journey but not the fact that I didn’t get the same seat on the second half without any apologies or attempts to make up for their faults.

Negativ: They could have properly trained customer service against instead of maladjusted robots who show zero sympathy for their passengers concerns. I will never fly this airline again.

Positiv: The price of the ticket, initially that is, see below.

Negativ: You must pay for a carry-on, which wrecks the substantial price difference between Icelandair and Wow! They called for Final Boarding over 50 minutes before departure and then proceeded to not even leave the gate until actual departure time, no stated delay either. They want you to rush on and wait, and pay! Woke up the cabin to try and sell hats with over 3 hours to go on flight. Not even water or a simple snack was complimentary. The Spirit Airways of Europe....

Positiv: We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

Positiv: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Negativ: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Negativ: They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday

Positiv: All was well but missed my bag and one opened

Negativ: Missed my baggage and one was opened and wrapping removed

Negativ: Snow storm cancelled dozens of flights. I was told I couldn't be rebooked at the airport and needed to call in. Spent 6+ hours on hold. Following day was informed at airport that I couldn't be rebooked by customer service and was given no further options. I bought a ticket on another airline. I'll never fly WOW again.

Negativ: No luggage included.

Positiv: The price

Negativ: The delay

Positiv: Lovely planes, crew, airports. All went well.

Negativ: Would have preferred ceiling lights to have been completely dimmed during night flying. Would have preferred ramp (walk-on/off) exits at all airports.

Positiv: The seat were excellent and comfortable.

Negativ: The automat check In was off because of over booking. Because of that We had to go into the cue with our skies and luggage.

Positiv: The flights were both on time and the food and entertainment were excellent.

Negativ: The boarding process in Paris and in Reykjavik was crowded and very chaotic.....they do not separate and board the Saga Class passengers first, it's just one big line and "free for all".

Positiv: Seats were comfortable and both flights were on time.....smooth rides!!

Negativ: The IcelandAir staff were very friendly and the seats were comfortable. I will definitely be traveling with IcelandAir again.

Negativ: Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!

Negativ: Good

Positiv: Good service

Negativ: Video system locked up at my seat

Positiv: Delta in flight entertainment is great.

Negativ: Always delayed.

Positiv: the entertainment and food was good

Negativ: our flight attendants were mostly absent -- the other side of the aisle had much more attentive attendants

Positiv: Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable

Positiv: Seats in Dreamliner have a small pitch. The plane itself is awesome, crew is ok, food’s traditionally horrible.

Negativ: Pretty much everything

Positiv: gate crew had our small luggages checked-in even if there were tons of space available, flight crew chatted noisily hald the duraltion of the flight, video entertainment either kept crashing or playing the wrong episode, toilet had no water

Negativ: overall service

Negativ: Snow storm cancelled dozens of flights. I was told I couldn't be rebooked at the airport and needed to call in. Spent 6+ hours on hold. Following day was informed at airport that I couldn't be rebooked by customer service and was given no further options. I bought a ticket on another airline. I'll never fly WOW again.

Positiv: nothing can come to mind and unable to get connection flyer to their flight on time.

Negativ: staff were not experienced to control connecting flyers-should have released those passengers first

Positiv: Nothing

Negativ: Poor customer service

Positiv: My kids loved the hot sandwiches, they said, hey this is the best airline food we've ever had!

Negativ: Seats the seats were very hard. I had an extra cushion with me to sit on since that was my experience with Wow in the past, but even with the cushion the seat felt very hard.

Negativ: This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number

Positiv: Efficient boarding, friendly crew, nice range of entertainment options.

Negativ: An economy seat is an economy seat ....

Positiv: We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!

Negativ: Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this.

Negativ: The comfort and the food

Negativ: If only there was a way to be able to lie down and sleep - you would be pioneers in aviation

Positiv: The flight was smooth, the service was friendly, and the food with plentiful.

Negativ: Too much activity in the cabin during the flight.

Positiv: Friendly staff

Negativ: Security check at gate; No priority

Positiv: Helpful and kind crew

Negativ: I wish there was WiFi

Negativ: The bags took over 45 minutes to be delivered

Negativ: Flight delays is a constant problem with this company

Negativ: It was very cold they need to lower the temperature.

Positiv: Attentive helpful and cheerful staff: on time

Negativ: Food