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The location was wonderful. Both times we stayed there, about a week apart, we were given rooms right next to the elevators which ran all night long.
The view from our room was excellent. The location was great as well. Within walking distance to the 5th ave. mall and lots of great eating establishments. Hotel was nice, clean and staff was very friendly. Hotel could use some renovations. The decor in the hallways looks like it came from the 70s. The bathrooms are a little small, expecllly in the shower.
The room was clean, the bed comfortable, and the staff was friendly. Make sure to park in the Captain Cook garage and have your parking ticket validated. We were able to walk to dinner and shopping from our hotel - nice!
Excellent fitness facilities Wonderful view Convenient to downtown locations
Very comfortable and clean. Plenty of food and shopping. Had to pay and additional 20 dollars a day to park my own car. The hotel did not own the lot. The desk clerk filled out the passes incorrectly and I received a parking ticket. Took some arguing but I was able to get the hotel to reverse the parking charges so I can pay for the ticket.
Great hotel for business
The hotel was nice overall and the front staff was very friendly and efficient. The hotel seemed very clean and I was always acknowledged by the hotel staff. The hotel restaurant was very good and has amazing views. I did not encounter any problems while I was there. I thought the hotel was in desperate need of a refresh or update. The rooms and the entire hotel seemed a bit dated. I stayed on the Captains Deck and the rooms were a bit small and did not impress. The sink did not drain properly. The most disappointing part of the trip was the breakfast which was never more than like warm at best. It come from the kitchen which is far away. The breakfast had 3 warm choices and one was always potatoes that were recycled from the night before. Not sure if I would spend that kind of money to stay at that hotel again.
Nahe genug an allem, um zu Fuß hinzuaufen. Großer Parkplatz. Großes Zimmer. Hotel selbst ist etwas veraltet und könnte eine Renovierung gebrauchen. Freundliches Personal. Zimmer roch ein wenig muffig.
Die Lage war sehr gut. Geräumiges Zimmer. Komfortable Betten. Schöner Markt in der Nähe. Man kommt zu Fuß zum Stadtzentrum und zu Parks/Wanderwegen.
Comfort, big bath and the view. No small refrigerator for my insulin.
The staff was particularly helpful in getting dinner reservations and if you need it ask at the front desk to borrow an umbrella.
The room was great. Windows were dirty but view was great anyway
The staff was very helpful. We are Gold members and since the Lounge is now closed on the weekend, we were given a voucher for a free continental breakfast in their restaurant. We were given late checkout, which we needed because we had a late flight from Anchorage. We didn't like that the Lounge was closed on the weekend. It was also a little pricey. They don't have a shuttle from the airport, although it seemed that many other hotels did.
Location, staff most helpful with travel needs. Daily room rate costly
Enjoyed my entire stay. No transportation from airport. Restaurants are very expensive, although the food is good.
I've had so many great memories here. I prefer this hotel to the Cook as the rooms are slightly larger and the decor doesn't make liberal Alaskans uncomfortable. The rooms are smaller than the hotels in midtown, and the restaurant in the hotel are not as interesting as the other downtown restaurants.
LARGE ROOM IT was not a full service hotel but there was a hotel across the street that owned it and you could use there things.
It's great location for my meetings and also walking distance to mall and restaurants. Nothing, every time we stay there, we are treated great and staff always with great smiles day or night.
Nice large suite. Clean, comfortable. Good location downtown. Hotels in downtown Anchorage are expensive, although this one was a little more reasonable than others. Room had a a slightly smoky smell when first entering ( it is a non smoking hotel). Mention to desk on check out and they said they would check it.