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The hotel was nice overall and the front staff was very friendly and efficient. The hotel seemed very clean and I was always acknowledged by the hotel staff. The hotel restaurant was very good and has amazing views. I did not encounter any problems while I was there. I thought the hotel was in desperate need of a refresh or update. The rooms and the entire hotel seemed a bit dated. I stayed on the Captains Deck and the rooms were a bit small and did not impress. The sink did not drain properly. The most disappointing part of the trip was the breakfast which was never more than like warm at best. It come from the kitchen which is far away. The breakfast had 3 warm choices and one was always potatoes that were recycled from the night before. Not sure if I would spend that kind of money to stay at that hotel again.
Great hotel for business
The view from our room was excellent. The location was great as well. Within walking distance to the 5th ave. mall and lots of great eating establishments. Hotel was nice, clean and staff was very friendly. Hotel could use some renovations. The decor in the hallways looks like it came from the 70s. The bathrooms are a little small, expecllly in the shower.
Very comfortable and clean. Plenty of food and shopping. Had to pay and additional 20 dollars a day to park my own car. The hotel did not own the lot. The desk clerk filled out the passes incorrectly and I received a parking ticket. Took some arguing but I was able to get the hotel to reverse the parking charges so I can pay for the ticket.
The location was wonderful. Both times we stayed there, about a week apart, we were given rooms right next to the elevators which ran all night long.
Excellent fitness facilities Wonderful view Convenient to downtown locations
The room was clean, the bed comfortable, and the staff was friendly. Make sure to park in the Captain Cook garage and have your parking ticket validated. We were able to walk to dinner and shopping from our hotel - nice!
Coffee in lobby. Convenient to restaurants. The price for a cup of coffee
Front office desk staff was fairly good. Close proximity to airport (~5 miles). Decent view from our 11th floor window. The carpet in the halls were quite stained, our AC in the room did not cool. The bathroom vent fan did work at all. There was a tube of caulk left on the floor. There were several things that were not clean including the bathroom counter and trim, and bathroom vent. The TV remote for the old tube-type TV did not work and the battery cover was just taped on. The staff did bring us a fan to cool off the room. That helped the temperature some, but largely the reason for running the AC unit was for cover noise so we wouldn't hear other rooms or outside noise as well as being able to close the blinds to make it darker so we could get to sleep early for our 2:30AM wake-up time for our flight.
Nick at the front desk was courteous, helpful, and professional. Always greeted me with a smile and willing to help. Elevator was slow and only one was working
Close enough to everything that you could walk. Large parking lot. Big room. Hotel itself is a bit dated and could use a makeover. Friendly staff. Rooms smelled a little musty.
Their suggestion of another hotel They refused to check me in. Angel, the woman processing my check-in could not find my reservation. She was rude and inhospitable. I will never go back.
location to airport
Great restaurant, location, and friendly staff. Left with 20 bug bites on my face, arms, and back...
It is always a great experience at the Inlet Tower. I always walk into a clean room, with a great view overlooking the city. The employees give great customer service, whether it be at the front desk, at the bar, or at the resturaunt. You cannot beat the quality for the price.
Good location. Spacious room. Comfortable beds. Nice market nearby. Walkable to city center and parks/trails.
I like inlet towers for the value Shower drain very slow to drain. Toilet awkward location behind bathroom door. Old facilities. Hair on couch. Dirty baseboards. Poor air circulation.
Compared to other Hotel rates in area, rates were great. Room was large and had a microwave and refridgerator. Restaurant had good food. Bad- hotel is dated and needs to be renovated. Tv was 20 plus years. Bath had mold around tub and hot water was like warm. Sheets were wrinkled like maybe they weren't changed. They also were very thin. There was no fitted mattress pad or a fitted sheet. Mattress was warn out and had lumps.
excellent view could not sleep due tp bed bugs
The staff was particularly helpful in getting dinner reservations and if you need it ask at the front desk to borrow an umbrella.
Comfort, big bath and the view. No small refrigerator for my insulin.
Enjoyed my entire stay. No transportation from airport. Restaurants are very expensive, although the food is good.
Location, staff most helpful with travel needs. Daily room rate costly
The room was great. Windows were dirty but view was great anyway
The staff was very helpful. We are Gold members and since the Lounge is now closed on the weekend, we were given a voucher for a free continental breakfast in their restaurant. We were given late checkout, which we needed because we had a late flight from Anchorage. We didn't like that the Lounge was closed on the weekend. It was also a little pricey. They don't have a shuttle from the airport, although it seemed that many other hotels did.