Hotels in Downtown - Anchorage

Positiv:: Alaska Business Hotel

Negativ:: Fernseher war sehr klein :)

Positiv:: Freundliches Personal. Gute Restaurants und interessante Geschäfte. Gute, zentrale Lage.

Positiv:: Die Aussicht, den Service, die Lage und die Atmosphäre waren spektakulär. Unaufdringlich und freundlich. Hätten hier eine Ewigkeit bleiben können.

Negativ:: Der Parkservice war teuer, aber sehr praktisch.

Positiv:: Tolles Hotel für Geschäftsreisende

Positiv:: Exzellentes Fitness Einrichtungen Wunderbare Aussicht Praktische Lage zu Downtown Locations

Positiv:: Die Aussicht von unserem Zimmer war ausgezeichnet. Die Lage war auch großartig. Man kommt zu Fuß zur 5th Ave. Mall und vielen tolle nRestaurants. Hotel war schön und sauber, und das Personal war sehr freundlich.

Negativ:: Hotel könnte etwas renoviert werden. Die Einrichtung in den Fluren sieht so aus, als ob sie aus den 70ern ist . Die Bäder sind etwas klein, vor allem die Dusche.

Positiv:: Location is fantastic, near good restaurants and the sea. The service at check-in and check-out and at the breakfast. The bar is cosy and the staff really nice people.

Negativ:: The service or lack of service provided by the concierge is unthinkable. We were a group of six people with 12 pieces of luggage, asked for a transfer to drive us to the railway station the following day and were told there was not in Anchorage such type of service providers, we should take 3 cabs instead. In the meantime we saw at the door of the hotel a van big enough for all of us, with the phone number of the owner company on the doors, we called the company, agreed with them the pick-up time for the following day, they had several vans and were happy to drive us to the drain station.

Positiv:: Very friendly and helpful staff and good location

Positiv:: Location and breakfast was great! Dinner at Crows Nest is awesome.

Negativ:: Room size seemed just a tad small, especially the bathroom with the toilet.

Positiv:: Close to airport and places to see

Positiv:: The room is quite clean, most of the stuff are friendly.

Negativ:: We stayed this hotel for 2 nights. The reception staff was very “thoughtful” to give us one of the worst room in the hotel when he knew we were not with group, which is at the top of the building just near the elevator workshop. It was a nightmare. Too noisy to fell asleep. Just like living near the airport. We argued with reception manager, he did change our room the other night. The hotel is quite old, rooms are small, decoration &facilities are old. Not worth the money.

Negativ:: No sleep at all as room was next to the elevator

Positiv:: All of it. Great experience. Great staff. Great food.

Negativ:: Zip. Nada. Nothing.

Positiv:: The staff were amazing!

Positiv:: The food and the staff in the restaurant The Crow’s Nest.

Negativ:: The hotel is pretty old. The swimming pool area and spa zone is out of date and need redesign.

Positiv:: Wonderful meal at crows nest. Lovely server.

Positiv:: Big room and clean

Positiv:: Zentrale Lage Bequemes Bett Badewanne Guter Service

Negativ:: Keine Anmerkungen

Positiv:: Es war billig.

Negativ:: Kein Frühstück, sehr langsames WiFi, Aufzüge antiquiert, die Zimmer sind klein und nicht sehr bequem.

Positiv:: Tolles Hotel, die Angestellten waren super!

Positiv:: Lage

Negativ:: keine Automaten kein TV Guide

Positiv:: Sehr sauberes Zimmer Blick auf die Berge

Negativ:: Es gibt keine elektrischen Steckdosen an den Nachttischen Nicht genug Steckdosen am Schreibtisch Kein kostenloses WiFi - aber wir wussten das vorher Keine kostenlose Parkplätze - aber wir wussten das vorher Das Bett war zu weich und die Laken zu steif Keine Getränkeautomaten auf dem Flur

Positiv:: Wir gingen zum Valentinstag/Nacht Das Einchecken war schnell Auschecken war schnell Das Bett war sehr sauber und komfortabel

Negativ:: Nicht genug Parkplätze

Positiv:: Tolle Lage im Stadtzentrum mit kostenlosem Parkplatz.

Positiv:: Staying on the club floor was awesome. And I loved the self serve shop in the lobby. Great location.

Negativ:: Nothing.

Positiv:: The hotel was clean and in a good location.

Negativ:: The treatment from the staff at my check-in was terrible. I was racially profiled and denied a room. Random people also walked into my room at 6/7am on multiple mornings. There was no knock before entering on either occasions. I also had the cleaning service wake me up at 8am each morning. Very unprofessional all around.

Positiv:: Clean, friendly and very comfortable. Coffee is available in the room. The location is good with an easy walk to downtown.

Negativ:: Nothing that I can think of.

Positiv:: Everything you would expect for the price. The staff was great and made an extra effort to make dinner for us, thought it was very late and most restaurants were close.

Negativ:: The hotel met most of the standards for the price, though nothing particularly amazing. Nice restaurants are a little bit farther.

Positiv:: Clean and great location

Positiv:: The beds were very comfortable.

Negativ:: Cold coffee

Positiv:: This property is now owned by Marriott. I have been a Starwood Preferred Guest (which includes Sheraton among other properties) for years, and Sheraton has always been a home away from home for me. I really like the simple updates to the rooms and bathrooms. The design choices are great. It did seem that some aspects of the bedding had changed, and I have to say I miss the previous bedding.

Negativ:: The thermostat would not hold a cooler temperature very well. We had to adjust it several times throughout the night. However, I messed up and did not remember to inform the front desk of this when we checked out so that it could be fixed. As for my SPG membership transitioning to Marriott, that transition (and any steps we need to take in the process) has not been very clear. I am also not pleased with receiving less perks with our membership. The membership is not equivalent, and that is very disappointing. I was sad to see that the free bottles of water were no longer in the rooms. Quick feedback: this is my second stay at this property in a 3 month time frame. One stay was personal and one business. I got an overall sense that the administrative/customer service process does not quite seem streamlined yet. I am sure this is due to the acquisition/merger, but I thought I would give feedback from the customer's end. Hope this helps!

Positiv:: Close to shops

Negativ:: All good

Positiv:: Helpful staff and large rooms

Negativ:: No water supplied in the room.

Positiv:: Location

Positiv:: I have always liked the Sheraton. It's a nice clean place with friendly staff

Negativ:: There is no shuttle service from the airport

Positiv:: Location

Negativ:: Club room way over priced 500 .00 plus Outrageous

Positiv:: Ich habe die ganze Zeit dort genossen.

Negativ:: Kein Transport vom Flughafen aus. Restaurants sind sehr teuer, aber das Essen ist gut.

Positiv:: Komfort, großes Bad und die Aussicht.

Negativ:: Kein kleiner Kühlschrank für mein Insulin.

Positiv:: Das Zimmer war großartig. Die Fenster waren dreckig, aber Aussicht war trotzdem super

Positiv:: Die Lage, das Personal sehr hilfsbereit und Bedürfnisse.

Negativ:: Täglich Zimmerpreis teuer

Positiv:: Very friendly staff, great location and clean hotel.

Negativ:: There was no free continental breakfast, they charged $17.50 for it!! That's high even for Alaska standards.

Positiv:: Nice hotel, friendly staff, not too far to walk to anywhere

Negativ:: Executive lounge very crowded with not enough staff - not worth booking an exec room

Negativ:: The shower is dangerous

Positiv:: Very good hotel , in general high standard.

Negativ:: No orange juice in the bkfst. Cannot understand it

Positiv:: location

Negativ:: the tub was clogged, the closet doors were off the track, the decor was seriously outdated, the carpet has loose ends beyond the transition strip (how old?), the room was smaller than most are now. I have stayed at much nicer hotels in anc for less.

Positiv:: The staff was very helpful. We are Gold members and since the Lounge is now closed on the weekend, we were given a voucher for a free continental breakfast in their restaurant. We were given late checkout, which we needed because we had a late flight from Anchorage.

Negativ:: We didn't like that the Lounge was closed on the weekend. It was also a little pricey. They don't have a shuttle from the airport, although it seemed that many other hotels did.

Positiv:: The view

Negativ:: Nothing

Positiv:: I've had so many great memories here. I prefer this hotel to the Cook as the rooms are slightly larger and the decor doesn't make liberal Alaskans uncomfortable.

Negativ:: The rooms are smaller than the hotels in midtown, and the restaurant in the hotel are not as interesting as the other downtown restaurants.

Positiv:: The staff was particularly helpful in getting dinner reservations and if you need it ask at the front desk to borrow an umbrella.

Negativ:: I was disappointed to find out their cost for parking $32 and the lack of an airport shuttle $19. The staff failed to inform me that they charge an additional $50 when checking in for incidentals.

Positiv:: Location was in walking distance of our event venue.

Negativ:: Valet parking only -$29 or street parking in a high crime area. Breakfast -$20 each. My husband and the four men behind me were served at the omelette bar but I was skipped over. The server was middle eastern and wouldn't talk to me. We left early.

Negativ:: The hotel had not presented to us final bill at check out but charged us directly. Unfortunatelly, they have charged us twice. We have made a claim, however ,till today, we have no response. So, we have passed the claim to the bank as unauthorized debit card transaction....unbeliavable

Positiv:: Loved watching the salmon fishing behind the hotel!

Negativ:: Rooms could use some updating and were dark

Positiv:: The hotel location is really cool, the staff was very helpful and friendly, the lobby was nice, the room was comfortable, and my family enjoyed the pool.

Negativ:: The room could have been lit a little better and the pool had a few fuzzies (I'm assuming from the filters) floating around, but neither was a big deal.

Positiv:: Great location close to train station. Shuttle service from the airport was helpful.

Negativ:: When I called several days before arrival, I was assured we would be picked up as soon as we picked up our checked bags. We had to wait almost an hour for pick up after O called the hotel as instructed. They had no room for us next day and we had to walk.

Positiv:: Das Hotel ist ideal geeignet, wenn man nach einer Camper-Rundreise noch eine Nacht in Anchorage anhängt. Ein Campingplatz ist in direkter Nachbarschaft.

Negativ:: Der Bahnhof ist direkt nebenan. Die Geräuschkulisse von an- und abfahrenden Zügen ist nicht unerheblich. Das Frühstück könnte ein wenig vielfältiger sein.

Positiv:: Great location near train in Anchorage

Positiv:: The location was good. We didn't feel like we were in the middle of a city. Breakfast was good and the staff very pleasant.

Negativ:: My room smelled smokey. It seems like they just started a no smoking policy.

Positiv:: Good location close to city center, good breakfast

Positiv:: Convenient to train,. The Ulu Factory next door offers a shuttle up the hill to shopping. The staff is great! The Bridge restaurant is close too! Comfortable beds, and air conditioning!

Negativ:: Bathrooms could use an upgrade. The hotel is showing its age!

Positiv:: Location is ideal if you are traveling by train. You can easily walk to the Train Depot in a few minutes. But you don't have to walk! The shuttle is always waiting when a train arrives and is available to take you to the depot with your luggage.

Negativ:: Rooms need updating. Our A/C was very noisy and we needed it since Anchorage was experiencing record high temperatures when we visited.

Positiv:: Good location. Great staff

Negativ:: Room was hot. I called the front desk to get a fan and was told there are no fans but we have an air conditioner in the wall. I told her yes but it don’t work. Duh!!!

Positiv:: Great, convenient location. Close to downtown area, walking park and fishing Ship Creek. Excellent shuttle service.

Negativ:: Wonderfully clean and the staff was very direct and kind. I would stay here always. In fact I ended up staying and added a couple of days. The rates are very reasonable also allowing affordability

Positiv:: Das Personal war sehr freundlich und zuvorkommend. Die Zimmer waren sehr komfortabel. Ich würde wieder dort übernachten.

Negativ:: Das Restaurant war schrecklich. Das Essen war im besten Fall mittelmäßig. Die Kellner und Kellnerinnen waren gut.

Positiv:: Professionell

Negativ:: Wasser in der Dusche wäre kochend heiß in Abständen

Positiv:: Die Lage ist super zum Einkaufen und Restaurants in der Innenstadt.

Negativ:: Bad war renovierungsbedürftig. Parkplatz sehr begrenzt. Der Check-in-Bereich in der ersten Etage war eng, unordentlich und müsste modernisiert werden.

Positiv:: Lage, Erreichbarkeit, Preis- Leistungsverhältnis, hilfsbereites Personal, saubere und komfortable Zimmer

Negativ:: Falscher Feueralarm später angekündigt als Übung um 5:30 Uhr.

Positiv:: Restaurant (food & servers were good). Downtown.

Negativ:: No safety chain on door but one on sliding glass door to the balcony & we were on the 3rd floor! Creepy. Room had an odd/soured smell, a lot of street noise, & the furniture was dated. Be aware that there are a lot of homeless people within a couple of blocks of the hotel. The day prior to check/in we stopped in & were told we could check-in at 1:00 & when we arrived the next day were told earliest was 3:00. Fire alarm went off in the morning around check out time & we had to haul our stuff down the stairs. Thank God for a young lady and her father who helped me. We stayed at 3 other Westmarks while on our trip & other than the restaurant this one was below par. If Captain Cook Hotel is available stay there. That’s where we stayed our first night in Anchorage & had to move to Westmark after that due to misinformation we’d received about our hotel booking from the tour company. We were told our last night of our tour was at Westmark & it was in fact at the Capt Cook & we had made reservations on our own to extend our stay in Anchorage so we had to move locations to the Westmark. We didn’t know about the hotel glitch until shortly before our trip started. Bummer. Also, there is no shuttle service to the airport.

Positiv:: Location

Negativ:: Price is a bit high

Positiv:: Great location, comfy room, and everything as advertised.

Negativ:: Slightly outdated design.

Positiv:: Breakfast was more than I usually pay $15/person. But food was good. Arrived at 1 AM left at 8 AM so didn't get to enjoy the stay. I did like the Balcony at that time of morning(1 AM)as you could view the city in the twilight.

Negativ:: the whole town is very expensive. For the price it would have been nice to have a shuttle from the airport and to the train station. $50 nice

Positiv:: Location

Negativ:: A fairly basic hotel for the money charged. Furniture in the room was a bit tatty. No fridge (but did have an ice machine) and no electric jug.

Positiv:: Hotel liegt sehr zentral - ideal für Shoppingtours, Museumsbesuche, super Brewhouses in direkter Umgebung!

Negativ:: Zimmer mit Blick auf den grossen Parkplatz war sehr lärmig! Bushaltestelle für Hotelgäste von Cruise Tours! Inneneinrichtung der Juniorsuite sehr dunkel und düster!

Negativ:: Hotel was outdated. Didn't feel the safest. Bathroom was small

Positiv:: Our room was a good size and the bed was very comfortable. Staff were polite and helpful.

Negativ:: There was a filter coffee machine in the room, but no instructions and no mini fridge or milk supply. The buffet breakfast was disappointing because the scrambled eggs were cold. The rest of what was on offer was adequate.

Positiv:: Staff very nice. Location good.

Negativ:: Super noisy. Bathroom was gross and still wet when checked in. Poor parking policy.

Positiv:: I guess if we have to put something we would say that the front desk staff was very friendly and helpful.

Negativ:: The room had drug debris on a side table. You had to pay to park which is retarded. There was no room service available.

Positiv:: The location is good and the staff is helpful

Negativ:: the breakfast is too expensive and should not make it into two categories.

Positiv:: Glacier Brewery across the street was nice and convenient.

Negativ:: Don't stay on the north facing rooms. Other than they have a view, the noise level from the street was awful. Even closing the sliding glass door didn't help. Someone told us later to stay facing west.