Hotels in Downtown - Atlanta

Positiv:: Everything! Would recommend to anyone. Felt like we were staying at a spa.

Negativ:: I cannot think of anything that I found to be lacking.

Positiv:: I loved the modern decor and the convenience to America’s Mart

Positiv:: The staff was really friendly

Negativ:: I would have like to be able to check-in before 4. I think being able to check-in at 1 pm would have been more reasonable.

Positiv:: Style clean

Negativ:: No

Positiv:: The location was perfect. It was close to everything.

Negativ:: I didnt like that there was not a refrigerator in the room.

Positiv:: Hotel very modern and chic. Staff provided upstanding service.

Negativ:: Only option other than valet parking was unkempt public parking garage

Positiv:: The comfortable beds and the customer service.

Negativ:: Our bathroom was clogged and we tried going to the 24 hour gym that was closed around 9pm.

Positiv:: I've stayed here several times over the years for work. It's in a great location, especially if you need to be at the Mart for work. Comfy beds, nice bathrooms, etc.

Negativ:: The only thing that I didn't like was breakfast at the restaurant downstairs. It was honestly one of the worst meals I've ever had. It was really great the last few times I was there, but it's nothing like it was in the past. I was was served fake/powdered eggs for my scrambled eggs, and the french toast was very mushy and raw. I never send food back, but sent this back. They brought me some real scrambled eggs the 2nd time and some toast to go with it. Much better.

Negativ:: No refrigerator in the room.

Positiv:: Clean

Positiv:: The access to everything around. In the heart of downtown Atlanta. Beautiful hotel,wonderful stay

Negativ:: The prices of the food for breakfast. And menu needs to be updated. For example. We as a family wanted pancakes for breakfast and the menu doesn't show that as an option,nor was it presented as an option. Just happen to look at the next table to see that they had them.

Positiv:: Location is great. View of the parking garage next door was not.

Negativ:: Parking is confusing. Valet is expensive but we couldn't figure out where to self park so just did valet.

Positiv:: Lage

Negativ:: Telefon funktionierte nicht. Wir hatten ein Techniker jeden Tag da und es funktionierte nie. Plötzlich hatten wir einen zusätzlichen Kühlschrank da, den wir nicht verlangt hatten.

Negativ:: Angeblich kostenloses Wifi. Parken ist gratis und überhaupt nicht toll

Negativ:: Das Bad müsste ein Nebel Ventilator. Eine der Duschen Türen nicht bewegen sehr gut.

Positiv:: Großes Hotel. Haben mich trotz meiner frühen Anreise aufgenommen.

Negativ:: Falscher Alarm ging um 5:30 Uhr morgens los, weckte alle Gäste. Problem wurde erst ca. 20 Minuten später gelöst.

Positiv:: Sie hatten super Service!

Positiv:: Das Zimmer war sehr sauber. Komfortables Bett. Die Klimaanlage funktionierte gut. An diesem Wochenende war viel los im Hotel, aber das Einchecken ging recht schnell vonstatten und das Zimmer war extrem ruhig.

Positiv:: Kundenservice, Lobby, Starbucks vor Ort

Negativ:: $ 35/Tag für das Parken

Negativ:: Der Service im Restaurant war schrecklich. Wir gingen jeden Abend. Das Essen war großartig, der Service war schrecklich.

Positiv:: Großartiges Personal, perfekte Lage, sehr zentral. Einzigartige Architektur. Sehr zu empfehlen.

Positiv:: kurzen Wochenendreise und hätten nicht mehr verlangen können. Exzellenter Service und die Freundlichkeit beeindruckt uns und unsere Freunde. Es war perfekt.

Negativ:: Nichts. Es war perfekt

Positiv:: Insgesamt angenehmer Aufenthalt. Freundliches Personal. Ich kann es definitiv empfehlen

Positiv:: Die Ausstattung wie das Gebäude sah

Negativ:: Der Service an der Rezeption.

Positiv:: View.

Negativ:: Burnt bacon.

Positiv:: Beautiful lobby and great location!!

Negativ:: Peking is ridiculously expensive. Staff was rude at times; taking an elevator and not holding it, not maintaining noise, expecting a tip when they were told we didn't need help with bags but refused and forcefully took them. WiFi $15 a day......

Positiv:: The location was great. Not to congested or anything of that such. Didn't get the opportunity to eat breakfast.

Positiv:: The view

Negativ:: It needs to be updated it has gross carpet and needs some attention

Positiv:: Location. It is close to restaurants and numerous attractions in Downtown Atlanta

Negativ:: Its definitely not a 4 star quality. I had a king size bed that the mattress was old and hard. Impossible to get a good night sleep. Valet is chaotic and way overpriced at $45. The carpet on hallways was poorly maintained.

Positiv:: This is one of the worlds most iconic hotels. A true delight to stay there. In the middle of everything you could want in downtown Atlanta.

Negativ:: No.

Positiv:: The architecture of the building is gorgeous and the rooms are very nice and spacious.

Negativ:: I did not like the extremely low beds but it was chic I guess. Outdoor pool is very small.

Positiv:: Beautiful hotel. Centrally located.

Negativ:: $45 parking is a bit high.

Positiv:: Everything was just right! I had an EXCELLENT experience for sure!

Negativ:: No, I liked everything!

Positiv:: Great View!

Negativ:: no free breakfast or free parking

Positiv:: The room was in a quiet location. I didn’t hear as much noise as I thought I would. The room setup was nice.

Negativ:: The bathroom was nasty. The room was dusty. You could here the neighbors next door. It was very confusing to park and didn’t know which door was the front

Positiv:: Das Personal war großartig

Positiv:: Ich fand es toll, wie zuvorkommend und nett sie bei Haustieren sind.

Negativ:: Die Kosten für die Zimmer auf der Grundlage der Größe. erwartete etwas viel größeres für die Kosten des Zimmers.

Positiv:: Lage, Luxus, sauber, das Personal, Aussicht

Negativ:: Valet Parken

Positiv:: Sehr schönes Zimmer mit einem unglaublichen Ausblick auf das Stadtzentrum

Positiv:: In der Nähe von allem, was ich brauchte, sämtliche Annehmlichkeiten waren vorhanden

Negativ:: Lärm, habe nebenan im Zimmer Gespräche bis 3:00 Uhr gehört.

Negativ:: Die Dusche war schrecklich. Haare in der Dusche und um Abfluss. Es gab nicht genug Handtücher.

Positiv:: Tolles Hotel mit exzellentem Service. - typisch für ein Westin! Blick auf den Centennial Park vom Zimmer war wunderschön.

Positiv:: Alles

Negativ:: Nichts

Positiv:: Tolle Aussicht - wir lieben das Fenster vom Boden bis zur Decke. Leicht zu Fuß zum Aquarium zu laufen. Es gibt viel Recycling. Sehr grün. Viele gute Restaurants in der Umgebung.

Negativ:: Der Parkplatz war eine Herausforderung. Aufzüge hätten das Ein- oder Ausladen etwas einfacher gestaltet.

Positiv:: Lage

Negativ:: Nichts war besonders. Es war das gleiche wie in einem days Inn zu übernachten.

Positiv:: Die Aussicht auf die Stadt.

Negativ:: dass mein Auto in der Parkgarage aufgebrochen wurde. Fenster wurde eingeschlagen.

Positiv:: Tolle Lage. Sehr schönes Gebäude. Toller Ausblick.

Negativ:: Parken ist sehr teuer. teurer Zimmerservice. Long Check-in Linie.

Positiv:: The location downtown is amazing and hotel itself has a very unique layout.

Negativ:: I had to ask six times for housekeeping to come service my room. They didn't show up until MIDNIGHT waking me up to clean my room. Also, security is super tight. You have to have your room key to get in the front door.

Positiv:: Liked the view, 24hr room service and it was very clean

Negativ:: Waited 25 mins in a car pool line just to get out of my car for vail parking. Then waited for 36mins in line to be checked in. After all that waiting when I finally got to my room that I paid for 2 queen size beds. The room had 2 double beds. When i called the front desk asking why i paid for 2 queen size beds but put in a room with 2 double beds. She told me the were queens and hung up the phone. I've never been treated so disrespectful. I just cant believe I paid for something and didnt receive it and they just lied and said it was queen size beds. The bed was 52" × 74"...........I know what a queen size is I have one at home queen beds are 60" x 80" . I'm 6'4 and that's why I paid and booked queen size beds but did not receive what I paid for and was hung up on from the customer service desk . Unbelievable the disrespect customer service treated a customer. Didnt even offer or give the room at the double beds price. Charged me for the queen bed room.

Positiv:: Location

Negativ:: Staff and not clean the room

Positiv:: The view was really nice. The staff was excellent, willing to assist and so friendly.

Negativ:: Most of the outlets in our room didn't work, which made charging our electronics difficult. Room service and the Sun Dial restaurant was too expensive. Not many breakfast locations around.

Negativ:: We had trouble with the key pad and it never got resolved and no one recommended changing rooms!

Positiv:: The room itself was very cozy, and the beds were comfortable. Nice view.

Negativ:: After driving for 16 hours to get there, then to have to pay extra to use the fridge in the room was ridiculous. Nowhere did it say that the commodities in your room were all for an additional cost.

Positiv:: Location

Negativ:: Couldn’t give me a logical answer as to how the room that I had reserved was different from the one they gave me./

Positiv:: Everything was great especially the booking.com price!

Positiv:: The view was Amazing!!

Positiv:: Location

Negativ:: Valet parking is a nightmare

Positiv:: The location was very convenient, but the service was very poor for a 4 Star Hotel...one day housekeeping never came to make up my room....on the days they came, they left garbage, wet towels, did not replace coffee/ cups, etc

Negativ:: See above!

Negativ:: The fridge we requested had hair and an old container of food in it.

Negativ:: Die Klimaanlage ging andauernd aus allen Nacht.Motion empfindlich. Schlecht System zu Aufenthalt komfortabel.

Positiv:: Das Personal war exzellent, sehr freundlich und zuvorkommend

Negativ:: Die Zimmer sind etwas veraltet

Positiv:: We love that embassy suites is doing evening receptions now. We ate there before our concert and didn’t need dinner! It’s great value to have breakfast and dinner provided.

Negativ:: Be aware of the $43 valet overnight parking fee. Yikes.

Positiv:: Being in the heart of the city is what I liked best! Access to scooters, horse and carriage rides, the ferris wheel. Not too mention within walking distance of the Aquarium and Coca Cola Museum.

Positiv:: I like the contential breakfast. Contential drinks 530p -730p( Alcohol)Very friendly staff. Valet parking was great. Check in was quick and easy. Convenient location to everything.

Negativ:: I have nothing bad to say. Everything was great.

Positiv:: Room was excellent, staff friendly and courteous. Colton at the front desk excellent and the young lady who checked us out (I didn't get her name sorry). Ruth Chris was excellent. Valet department was top notch

Negativ:: Parking was an issue with customers just stopping and blocking traffic. The valet drivers were excellent and kind. People please pull in then unload your cars

Positiv:: Breakfast was great. Location, everything is in walking distance.

Positiv:: The guy at the front desk and the one who brings your bags to the room were very nice.

Negativ:: For the amount of money you pay there shouldn’t be hair in the tub or trash on the floor in he bathroom. The bedding was not that great the comforter had a whole in it and the pillow my little boy was laying on had black stuff all over it.

Positiv:: Breakfast was great. Cleanliness of the room was good.

Negativ:: Some of the front desk staff were robotic and not able to think on their feet in order to solve guest concerns. Not willing to think outside the box to solve issues.

Positiv:: Location

Negativ:: Met expectations

Positiv:: The hotel had a beautiful atrium and was bright. The staff was very friendly and helpful. We had a good breakfast in the hotel which was included with our stay. The hotel was located next to Centennial Park and across the street from the College Football Hall of Fame.

Positiv:: Excellent and near entertaining activity

Negativ:: Nothing

Positiv:: Close proximity to all attractions

Negativ:: No

Negativ:: Valet parking. There was no choice