Positiv: The service was great and we received everything as expected.
Drop off service in RendePositiv: Great service at pick- upNegativ: When dropping off the car in Rende - on Saturday morning at 10:30 - the door to the Hertz facility was locked. A note announced that the employee had left the premises to go wash a car! After a good 25 minute wait in the heat ( by now there were 6 customers in line) he returned without an apology to attend to the clients. Sloppy old fashioned Italian customs need to go!
Positiv: Der Service war großartig und wir bekamen alles wie erwartet.
Lamezia Terma car rentalNegativ: Car rentals at the Lamezia Terma Airport are always a challenge. The facility is inadequate. The preferred vehical was not available and the final bill was significantly more than planned.