Negativ: I was waiting at the counter to drop off the car for like 20 min and no one showed up. So the person from enterprises counter helped me. The person who was suppose to be there never showed up.
Negativ: Made a reservation, when I got there they tried to charge me additional fee of $130 after already paying insurance online. NEVER AGAIN.
Positiv: Friendly even though she was understaffed
Negativ: They seemed overwhelmed not enough help.
Positiv: Freundlich, obwohl sie war unterbesetzt
Negativ: Sie schienen aber total überfordert nicht genug helfen.