No carsNegativ: No cars available when we arrived had to wait 1 hr for a vehicle to be dropped off before we were processed
Positiv: Very professional service! Great car, we were given a diesel for the price of a petrol due to availability and it proved a real benefit as the low end torque was very useful in the hilly terrain of Portugal. I would recommend paying the extra for a diesel. Negativ: I bought full coverage primary insurance from Kayak, but this wasn't recognized by the rental agency. I fault Kayak for this as it was not made clear at the time of booking that I would have to provide a deposit anyway. Poor and misleading service by Kayak
Great service in the officePositiv: The friendliness and efficiency of the staff.Negativ: It is difficult to find the exact address of the "Downtown Porto" office on the Internet.
Excellent n easy pick up n drop off.Positiv: Reserved full size sedan automatic, as cheap as manual when rented. They subbed a luxury automatic sedan. Nice....just large for narrow streets.
Negativ: Extremely poor customer service. The wait was about 90 minutes to pick up the car; it took them about 15 minutes to process each customer, mostly because of extremely high-pressure attempts to sell expensive CDW. Staff were thoroughly rude and unhelpful.
Ausgezeichnet n leicht Abholung n absetzen.Positiv: vorbehalten volle Größe Sedan automatische, so billig wie Handbuch, wenn gemietet werden. Sie multilingualen a Luxury automatische Sedan. Schön ... nur groß für engen Straßen.
Positiv: Communication was good. Staff was friendly and helpful.
Easy, problem free dropoffPositiv: Quick service, nice staff
No hassle rentalPositiv: No problems getting type of car ordered. Business was clean and orderly. Car was clean and in good working order.Negativ: Nothing...no complaints.
El terriblePositiv: Location Negativ: Over billed, small crappy car.
Positiv: Die Kommunikation war gut. Das Personal war freundlich und hilfsbereit.
Einfach, problemlose rückgabePositiv: Schneller Service, nettes Personal
Kein Stress VermietungPositiv: Keine Probleme, Art der Auto bestellt. Business war sauber und ordentlich. Auto war sauber und in einem sehr guten Zustand.Negativ: Nichts, keine Beanstandungen.
El schrecklichPositiv: LageNegativ: Über brüstete, Auto klein gestimmt.