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3,6
Positiv: The car was very clean
Negativ: So it had leaky tires, none of the charging ports worked, and the guy working there drove around really fast and freaked me out.
Bewertung von
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2,0
Positiv: Told me on arrival their computer system had a glitch and they actually had no cars available. They also said they'd call me in the afternoon to let me know when the next car would be available and then never called.
Negativ: Fix your website so people don't waste their time.
Bewertung von
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10,0
Positiv: Staff was great
Negativ: Car was almost not ready on time
Bewertung von
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5,2
Negativ: They didn’t have my reserved car, nor any other car available. This also happened to two other people who were there at the same time.
Bewertung von
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8,4
Positiv: Staff was wonderful. Very friendly and courteous, Things moved along at a great clip. Thanks to them
Negativ: You have only one location in DC. Its not open 24 hours. Having a location open 24 hours would be much more convenient...or waive fee for DCA drop off if after hours in the DC location. This is whats really missing.
Bewertung von
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10,0
Positiv: I got an upgrade on the car, the young driver fee was low, and the check in/out was very easy.
Bewertung von
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9,2
Positiv: Was able to get an upgrade that was more comfortable.
Negativ: N/a
Bewertung von
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10,0
Smooth sailing
Positiv: Easy reservations, pick up, and drop off. I look forward to the next time.
Negativ: NA
Bewertung von
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7,2
Wasn’t given a great car
Negativ: The car’s exterior was dirty and the windshield had a glare from the dirt. Also, when I got in the dashboard said “maintenance required” which made me nervous that the car was going to have issues. Lastly, it was left with a quarter of a tank which was rediculous. The DC attendee said I could return it empty for my trouble but the car didn’t even get me that far without running out (poor mileage).
Bewertung von
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6,8
Great service at Alamo Rental D.C.
Positiv: The ease of booking and picking up the car was appreciated! The representative at Alamo in D.C. was helped us understanding everything that we'd be billed for as well as the timing of our return based on when we picked it up.
Negativ: N/A
Bewertung von
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10,0
Positiv: easy and quick pick up
Negativ: customer service was just "going through the motions"
Bewertung von
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8,8
Positiv: Who knew a Chevy Impala was fun to drive AND comfortable?
Negativ: Alamo staff in Washington could be a bit more helpful, but overall cove the bases efficiently enough.
Bewertung von
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10,0
Positiv: Staff was great
Negativ: Car was almost not ready on time
Bewertung von
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10,0
Positiv: I got an upgrade on the car, the young driver fee was low, and the check in/out was very easy.
Bewertung von
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9,2
Positiv: Was able to get an upgrade that was more comfortable.
Negativ: N/a
Bewertung von
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10,0
Smooth sailing
Positiv: Easy reservations, pick up, and drop off. I look forward to the next time.
Negativ: NA
Bewertung von
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10,0
Positiv: easy and quick pick up
Negativ: customer service was just "going through the motions"
Bewertung von
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8,8
Positiv: Who knew a Chevy Impala was fun to drive AND comfortable?
Negativ: Alamo staff in Washington could be a bit more helpful, but overall cove the bases efficiently enough.
Bewertung von
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8,4
Positiv: Staff was wonderful. Very friendly and courteous, Things moved along at a great clip. Thanks to them
Negativ: You have only one location in DC. Its not open 24 hours. Having a location open 24 hours would be much more convenient...or waive fee for DCA drop off if after hours in the DC location. This is whats really missing.
Bewertung von
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7,2
Wasn’t given a great car
Negativ: The car’s exterior was dirty and the windshield had a glare from the dirt. Also, when I got in the dashboard said “maintenance required” which made me nervous that the car was going to have issues. Lastly, it was left with a quarter of a tank which was rediculous. The DC attendee said I could return it empty for my trouble but the car didn’t even get me that far without running out (poor mileage).
Bewertung von
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6,8
Great service at Alamo Rental D.C.
Positiv: The ease of booking and picking up the car was appreciated! The representative at Alamo in D.C. was helped us understanding everything that we'd be billed for as well as the timing of our return based on when we picked it up.
Negativ: N/A
Bewertung von
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3,6
Positiv: The car was very clean
Negativ: So it had leaky tires, none of the charging ports worked, and the guy working there drove around really fast and freaked me out.
Bewertung von
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2,0
Positiv: Told me on arrival their computer system had a glitch and they actually had no cars available. They also said they'd call me in the afternoon to let me know when the next car would be available and then never called.
Negativ: Fix your website so people don't waste their time.
Bewertung von
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5,2
Negativ: They didn’t have my reserved car, nor any other car available. This also happened to two other people who were there at the same time.
Bewertung von
