Hotels in Beşiktaş - Istanbul

Positiv:: Sehr gute Lage, freundlich Personal..

Negativ:: —

Positiv:: Very friendly and helpfull staff Very clean rooms Big spacious rooms

Positiv:: Everything. Raffles never disappoints me. I loved the way they never forget returning customers. This was my second stay in Raffles after 3 years and I found a note welcoming me back.

Negativ:: Nothing every thing was perfect.

Positiv:: Everything! Staff were amazing, room was fantastic, facilities were all highest standard.

Negativ:: Can hardly fault anything. Will only mention that the light in the closet turns off too quickly and we didn't like the smell of the toiletries (need another option)

Positiv:: Style and location

Positiv:: This is not my first time in this hotel I love it

Negativ:: They have the best service ever

Positiv:: Love the atmosphere of the hotel and the location

Positiv:: The location is excellent

Positiv:: ich war dort wegen einem geschäftlichen Termin und das Hotel hat mich sehr überrascht. Toller Service und gute Lage. Für Istanbul zu erkunden ideal.

Positiv:: Everything was amazing

Positiv:: It’s high standard in providing he service .

Negativ:: The staff in the reception was terrible. First time seeing such reception. Wasnt like to give us the receipt made us waiting for 30 minutes.

Positiv:: Komfortabel, exzellente Lage, Frühstück

Negativ:: Nichts

Positiv:: Personal und der Bosporus Ausblick waren wundervoll

Positiv:: Everything

Negativ:: Nothing

Positiv:: Lage, Poolbereich, Personal

Positiv:: The staff was so friendly and excellent . We had the most memorable stay!

Positiv:: Everything specially the pool and the view.

Negativ:: Not their problem but the traffic in order to get there.

Positiv:: The hotel was perfectly located. It is situated in the middle between the old and new Istanbul and Euro and Asian side of the city. Cleanness, friendliness and luxurious standard is as expected if the four seasons hotels.

Positiv:: The people who worked at the hotel were so friendly and kind. We enjoyed Turkey so much more because of them.

Negativ:: Everything was perfect.

Positiv:: Location Staff Building Breakfast

Negativ:: Nothing

Positiv:: The service and experience is exceptional. The food is good and the view is breathtaking

Negativ:: Nothing

Positiv:: Greatest service! We have sent a special note that we will be staying with our 1.5 years old toddler :) and they have taken that opportunity to amaze us seriously! Starting from special amenities to our kid from Bulgary up to diapers, baby cream and special towels being ready on top of special bed. Every day guest relations were bringing special treatments to our child to eat smth like macrons, hot chocolate, candies, fruits etc. I had to use Business center to print out some documents and it was magnificent. Multifunctional printer/scanner was available and accessible via WIFI - great applauses for this! It made my day! We have enjoyed our stay at Four Seasons for 1000%. Special thanks for personnel at Aqua and Ocakbasi restaurants for making our Iftars special. Special bonus for our waiter - Fehmi who did his BEST to make our dinner and tea drinking experience special! Great Job guys! We visit Istanbul every year at least 4-5 times starting from 1996, and this stay was one of the most comfortable ones - this means a lot! Where will we stay for the next time in Istanbul? - definitely at Four Seasons!

Negativ:: We enjoyed everything and there is only 1 or 2 little comments. 1. We stayed in the room #2208 - please immediately check the faucets of shower cabin. It isn't working properly and there are signs of rust - which I think is not acceptable to a hotel at this level. Shower head and hose runs water from below. I think it can be fixed quickly. 2. SPA experience. Infrastructure and comfort level is great. Yet, value for money of SPA procedures are not up to standards. We have paid around 500 euros for Turkish hammam and ayurvedic massage, and honestly saying did not enjoy it much. Turkish foam massage was not proper and we were not fully covered with much expected white foam. Water temperature kept changing all the time which was not comfortable at all! I think they should carefully assess the professionalism of staff working there. Communication style and care was good and no comments about it. However, you want to get the best SPA experience at Four Seasons, which unfortunately is not there yet. Last time we went to SPA center at Les Ottomans and it was 10 out of 10! Perhaps there is smth to learn from them. 3. Communication style at Beauty salon. When the hotel guest comes and kindly asks you both in Turkish and English languages about availability of Nail kit - you should not refuse and rudely say - NO without even trying to understand what was the request about. Come on! I did not like their approach at all.Thankfully, SPA reception personnel were kind enough to provide it for me. 4. Supervisors' behaviour at Ocakbasi terrace. 20 of May after the dinner we decided to have a tea at Ocakbasi terrace. Great young man (unfortunately don't remember his name) had shown great deal of respect and service for us. We truly enjoyed it. Yet, the thing which pissed us off was the behaviour of his supervisor. Do not know his name - he wears glasses. We had to hear how he was bullying our waiter near the bar. It was rude. Please do not do that in front of guests!

Positiv:: Es war alles perfekt

Negativ:: Es gab nichts, es war einfach ales perfekt.

Positiv:: Sea view and shisha

Positiv:: Excellent standard throughout and great location

Negativ:: Weddings and functions run late and create a lot of noise.

Positiv:: Aussicht Restaurant

Positiv:: Das Personal war großartig, insbesondere Malinke. Ich kann es kaum erwarten, wieder dorthin zu fahren.

Positiv:: Panorama aussicht

Negativ:: Nichtraucher: musste zu weit laufen

Positiv:: Check in hat uns sehr gefallen. Da wir zu früh da waren mussten wir auf unseren Zimmer warten und man hat uns direkt eingeladen im Lobby was zu trinken. Alle Mitarbeiter sind sehr freundlich gewesen. Frühstücksbuffet war sehr lecker und es gab sehr viel Auswahl. Zimmer mit Blick war ein Traum und die Räume waren gut geschnitten. Wir haben sehr gut geschlafen!

Negativ:: Frühstück Member- Staff waren leicht überfordert, obwohl genügend Mitarbeiter waren, haben Sie m.M.n. nicht vorausschauend gearbeitet, auch wenn sie nett waren mussten wir auf Getränke warten. Rooftop am besten direkt was reservieren, sonst bekommt man kaum Plätze zum Sitzen.

Positiv:: Excellent location Clean and comfortable The staff is friendlyl I strongly recommend it

Positiv:: Fußweg zum Hotel Stadionseite war schlecht

Positiv:: Clean, excellent location , good food

Negativ:: Nothing

Positiv:: We got upgraded to a suite with bosporous view. The view from the room was just incredible! Very nice suite and executive lounge. The staff was attentive and nice The location is great

Negativ:: Could smell some smoke in the room at times (non-smoking room) Gym was smaller and more crowded then we are used too for 5 star hotels in Istanbul (which usually have very big and well equiped gyms). But enough if you want to keep in shape. That we had to leave ;-)

Positiv:: Loved everything about Swissotel. The rooms were very comfortable and spacious. The breakfast buffet is superb, with so many delicious and fresh options. The lobby itself has incredible views of the Bosphorus, you could spend the whole day just there! The rooftop on the 16th floor is also lovely! We greatly enjoyed taking a walk in the hotel’s park. The spa was also great. In terms of location, it is a ten minute walk to one of the main shopping districts in Istanbul, yet secluded in a way that makes it very relaxing. Would not hesitate to stay here again!

Positiv:: Room lay out. Gastronomic options

Negativ:: Too crowded, so facilities at maximum capacity (swimming pool) and too noisy as the hotel has special functions and do not care how loud is the music

Positiv:: Everything

Negativ:: Pillows are so soft. I had to request more.

Positiv:: Location and the view was excellent and the value

Negativ:: Room service you have to give tips to clean the room and put new soap and towles

Positiv:: The view from my room

Negativ:: To many outsiders for massage and the use of swimming pool

Positiv:: Good Hotel.

Negativ:: Everything was good

Positiv:: Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages).

Negativ:: We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.

Positiv:: Service

Negativ:: Breakfast

Positiv:: The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities.

Negativ:: N/A

Positiv:: Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury

Negativ:: Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)

Positiv:: Die Lage des Hotels und somit die Aussicht auf dem Bosporus sind Fabelhaft. Die Mitarbeiter im Hotel sind sehr bemüht um einen angenehmen Aufenthalt zu gewährleisten.

Negativ:: Die Erste Nacht wurde uns ein Standardzimmer gegeben obwohl ein Executive Double gebucht war. Das war ein Downgrade wie ich es noch nie erlebt habe! Nachdem wir unseren Standpunkt mehr als deutlich erklärt haben, wurde uns für die folgenden 2 Nächte das gebuchte Zimmer gegeben. Für ein Hotel dieser Kategorie wären Früchte und Blumen im Zimmer zu erwarten gewesen, die bei uns leider gefehlt haben. Dennoch möchte ich die Breitschaft des personals unterstreichen diese unannehmlichkeiten zu beheben. Uns wurde bei der Abreise 20% Discount für die erste Nacht gegeben und die beanspruchte Zimmerservice und minibar Leistungen geschenkt. Somit waren wir wieder zufrieden und würden dieses Hotel weiterempfehlen.

Positiv:: Mir hat der Wellness-Bereich sehr gut gefallen. Da ich weltweit in Hotels darauf achte, dass ich eine solche Zone drin habe, bin ich mit vielen eindrücken konfrontiert. hier war es perfekt!!!

Negativ:: Nespresso-Kapsel-Service! Wollte anstatt gelbe und rote Kapseln einfach schwarze. Dann hat es geheissen, das müsse ich über den Room-Service machen...

Positiv:: it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi

Negativ:: a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack

Positiv:: Auf allen Ebenen sehr freundliche zuvorkommende Mitarbeiter. Die Aussichtslage ist atemberaubend von der 17. Etage der Exekutivelounge, in der man auch frühstücken und abends bei Häppchen und Getränken sitzen kann, sofern man das Geld für ein Exekutivezimmer ausgeben möchte.Man kann sehr gut von der Station Kabatas mit der Straßenbahn einige Haltestellen zu allen Sehenswürdigkeiten wie Blaue Moschee, Hagia Sophia und Top Kapi fahren. Mit dem Taxi kostet es 5 TL zur Station, zu Fuß ist es nicht so toll, weil an der Straße, aber auch nur 15 Min.

Positiv:: die Aussicht

Negativ:: Die Lage, schwer zu erreichen, die Staus auf den Strassen, man konnte nicht mal mit Taxi nachmittags hin, nur laufen über viel zu volle Strassen.

Positiv:: Die Aussicht

Negativ:: Personal spricht spricht keiner ein Wort Deutsch oder franz. nur englisch englisch

Positiv:: ruhig , schöner Garten tolle Aussicht

Negativ:: Kein Spa.Wir wussten im Vorfeld nicht dass die Spa- Anlage sich in renovation befindet.Viel zu hoher Preis für eine Tasse Kaffee oder ein Glas Wein in der Bar.

Positiv:: Die Aussicht fantastische Bosphorusblick, die Lage, sehr freundliche und kompotente Mitarbeiter.

Negativ:: nichts, alles bestens.

Positiv:: zimmerservice war toll

Negativ:: preis leistung war nicht korreket und die mitarbeiter vom resevierung sind ehrlich

Positiv:: Freundliche Personal

Negativ:: Die Möbel in das Frühstück Raum

Positiv:: Eine Top Lage in Istanbul, Zentral in der Nähe aller wichtigen Geschäfte. Die Zimmer werden täglich so geputzt, als würden sie grad erst einchecken. Sind das zweite mal schon in dem Hotel und sicherlich noch öfters weil das Preis Leistungsverhältnis unschlagbar sind! Und Top Fitnessgeräte!

Positiv:: All of the staff members (bellboy, reception, guest relations, restaurant, ... etc.) are very friendly and helpful and they made our stay very special and memorable. I would like to thank them all, especially Yagmor Bakkal and Burak Dursun. The room is very clean and big enough for the guests. The metro is just a few steps from the hotel and there is a direct access to 3 shopping malls from there as well. Most of the famous restaurants are nearby the hotel.

Negativ:: Nothing, But, it would be better if the breakfast can have more variety items.

Positiv:: A real 5 star hotel in terms of facilities, cleanness and comfort . Excellent location next to 3 malls ; one of the best thing about this hotel is the staff; very friendly and cooperative; special thanks to Yaqmur for moving the kids bedroom to a convenient room.

Negativ:: The worst thing about this hotel is the design of bathrooms ; there is no privacy for people sharing the room; family need to request separate toilet with doors from shower..

Positiv:: It was a real memorable experience with my family through the hotel outstanding staff, great service, location , cleanses, food, surrounding & hotel facilities. In particular I would like to thank the following staff for their extraordinary effort and service: - Eyuib - Baris - Huriye - Yagmur

Positiv:: Excellent rooms and staff

Negativ:: A bit expensive

Positiv:: Everything

Negativ:: Nothing

Positiv:: Modern decorations and furniture, very friendly restaurant staff

Negativ:: Very noisy rooms, windows to a 8 lane street, not soundproof, not suitable for people who want sleep nights or with children. Poorly trained front desk staff. I complained to front desk and manager, the manager didn’t care to give me her name or business card, no standard complain procedure.

Positiv:: The location is perfect near to the metro station, restaurants and malls...

Negativ:: SPA service because there is no technician in the spa so we need to book in advance and when we are on holiday sometimes we need just to go to the SPA and ask if any availability to do our treatment...

Positiv:: We are a big family with kids. We booked three rooms. We all loved the hotel and enjoyed our stay. Everything in the hotel was perfect The staff was great,helpful and always smiling We will come back again for sure

Positiv:: Everything

Positiv:: Wonderful views

Negativ:: Nothing

Positiv:: Rooms are clean. City view with panoramic windows are nice Bathroom is spacious compared to other istanbul hotels. Rooftop restaurant has a great view- must try. Bellboys are really nice and went to the pharmacy to get me medicine.

Negativ:: The people at the reception can be better. Overall they are not very friendly. I have requested for a bosphorus view as a complementary upgrade but he refused to offer me unless i pay extra. Upon check out same guy checked me out in a rude way for no reason. I have also booked 2 nights - 1 night with breakfast and other one without. Since i didnt have my breakfast at the 1st day i have requested them kinly to move it to the 2nd night however the answer was simply No. *Its not near city center or taksim however you can commute easily by bus or taxi.

Positiv:: Cleanness, staff, location, and Bosphorus view

Negativ:: Nothing

Negativ:: Stuff of hotel not great

Positiv:: Alles perfekt

Negativ:: Nichts auszusetzen

Positiv:: Noting

Negativ:: Very bad hotel not clean and evry day i was complain they did not put water, coffee ..etc and check in delayed

Positiv:: Immerwieder gerne !!! Sehr nettes professionelles Personal!Alles bis ins kleinste Detail hat gestimmt!Mit Taxi sind alles Sehenswürdigkeiten schnell zu erreichen

Positiv:: Extremely comfortable beds, gorgeous views and one of the nicest breakfasts ever.

Negativ:: It would have been lovely if they had a sauna.

Positiv:: Location is great and the staff are really polite and friendly!

Positiv:: yes, i like it so much

Negativ:: was excellent

Positiv:: Das Bett war richtig bequem die Zimmer waren richtig sauber

Positiv:: Very good service especially Ibrahim at breakfast service who was outstanding.

Negativ:: Room cleaner did not pick up leftover food and empty bottles