Hotels in Az-Zamālik - Kairo

Positiv:: 1) The room was spacious, well furnished, and clean. 2) The A/C always had all the power needed to cool the room. 3) There were no mosquitoes or other insects. 4) The shower water was always hot enough. 5) Breakfast was good. 6) The cleaning staff were pleasant.

Negativ:: 1) WARNING: One night, a large man broke into my room at about 11:30 PM while I was sleeping. He only left after I screamed at him several times as loud as I could. The hotel claimed he was a new guest who was confused about which room was his. But the next morning, I discovered that the hotel had knowingly given that man a master key that was able to unlock the door to my room. 2) The hotel reception staff repeatedly tried to pressure me to switch to other smaller or dingier rooms. 3) The WiFi was very weak. Too weak to use Skype or Thunderbird, even when sitting right next to the WiFi router. Webpages often loaded slowly. The last 48 hours of my stay, there was absolutely no internet access at all. 4) Whenever the room below mine turned on their A/C, the entire floor would vibrate, which was very irritating and made it difficult to sleep. The hotel acknowledged the problem but repeatedly refused to try to fix that other A/C. 5) The A/C in my room dripped water about once per hour. The hotel staff tried once to fix it, unsuccessfully. 6) The lights in the room were a harsh cold white color. 7) Common lounge spaces were often occupied by smokers puffing away or trays of leftover food.

Negativ:: Alte Möbel, schlechte und langsame Internetverbindung, kein Körper antwortet auf das Telefon, Anfrage reagiert sehr langsam, kein Parkplatz .. Hotelparkplätze sind sehr weit

Negativ:: Alte Möbel und begrenzte Einrichtungen, das Chikin war langsam, das gesamte Personal war sehr freundlich, außer man war nicht taktvoll von der Rezeption

Positiv:: Ideal location, on the nile close to the museum and restaurants/bars.

Negativ:: staff very unhelpful. everything we requested involved us asking at least 3 times and waiting at least 1 hour. Pool was supposed to be heated but too cold to use even in the day when the sun was out. Standard of hotel very poor for the price.

Positiv:: Location of the hotel was very good, most of major hotes are in the same area, at Nile river.

Negativ:: Cleanliness of room can be better, and staff at hotel entrance should be more professional.

Positiv:: Brilliant location, just out of the hustle and bustle.

Positiv:: central location, walking distance to the Egyptian museum (as previous comments suggest traffic is indeed heavy but if you do as the locals do it is no problem at all getting there), close to metro station, nice roof-top terrace, reception staff friendly and helpful

Negativ:: service in the restaurant was poor (had to wait 20 minutes for someone to take my order) even if food itself was good, cleanliness of the room could be improved (changing bed sheets on a daily basis is not the whole deal and not the most important thing), breakfast a bit boring and slightly over-priced for what it offers, tea/coffee/creamer not replenished (had to ask 3 times)

Positiv:: Best 4 star hotel in cairo

Negativ:: Breakfast not included...

Positiv:: die optimale Lage und die Nähe zum Opernhaus. Personal an der Rezeption war sehr freundlich und hilfsbereit. Auch die Fremdsprachenkenntnisse waren sehr gut - top! Travel Agency ist sehr praktisch, Angebote sehr umfangreich, sehr flexibel - und sehr gut geschulte Tourguides, auch diese mit perfektem Englisch - ausgezeichnet!!!

Negativ:: Sauberkeit im Zimmer entspricht nicht wirklich einem 5sternHotel, eher einem 3stern Haus.Servicepersonal im Restaurant sehr langsam und nicht sehr flexibel - wir haben nach Diskussionen doch noch einen Burger bestellen können, aber 1 Stunde zu warten ist einfach zu lange!!! Beim Frühstück mussten wir dreimal Besteck urgieren, und bekamen dann auch nur 1 Serviette für zwei Personen?!

Positiv:: Lage: Super - schön :::: Sauber ::: Preis-Leistungs-Verhältnis zu hoch :::: schöne grüne Park am Niel ( gegenüber)

Negativ:: Serviceleistungen im Resturant und Ruf (Dach) ist schlecht (2 Std. warte zeit ::: Speissekarte 3/4 nicht machbar (kein Toest etc...) ::: TV - NUR das SAT1 in Dt. ::: Empfang Mgr. Mr. Yahia ist Super... MA sind gauner (beim Abreise verlangt der MA 3400 LE obwol die rechnung NUR LE 947,93 ????!!!!!!!!!.

Positiv:: Unsere Erwartungen bzgl eines Stadthotels wurden erfüllt, Nähe zu den für uns wichtigen Punkten, ordentliches Frühstück, nette Aussicht, Zimmer mind. ausreichend groß.

Negativ:: Von außen nicht sehr repräsentativ, was aber für eine Städtereise m..E. nicht erheblich ist.

Positiv:: die zimmer mit nilview ein traum, die terasse auf dem dach mit lounge sehr empfehlenswert!

Negativ:: nein

Positiv:: Fantastische Lage (Zimmer mit Sicht auf den Nil)

Negativ:: Etwas langsame Mitarbeiter an der Reception

Positiv:: Lage

Negativ:: Fitnessraum

Negativ:: I stayed at the hotel for two nights and the reception staff were not helpfull when asking them about things to do in Cairo. I was refered to the bell boys who i felt were out to rob me. On two occassions i arranged a taxi from the hotel and on both attempts they were trying to swindle money out of me.

Positiv:: 1. The location (the "Zamalak" part of Cairo) is comparatively tranquil. 2. The views from the rooms (10th to 12th floor) over the skyline of Cairo are fantastic. 3. One of the two evening shift front desk men was very nice and helpful. 4. Breakfast buffet was good, compared to other Cairo hotels in this price range. 5. The room was an appropriate size and properly furnished.

Negativ:: 1. I have stayed at several hotels in Cairo, especially in this part of town ("Zamalak"). Compared to other hotels, this one is not good value for the price. After only two nights, I checked out a day early. 2. The internet did not work at all. Internet is only available in the lobby, not in the rooms. But during my two days & nights, it did not work at all in the lobby. Front desk staff pretended there was a technical problem that would be fixed the next day, but finally on my third morning when checking out, someone admitted that the internet did not work simply because the hotel had not paid the utility bill for it. 3. Daytime front desk staff were unfriendly and unhelpful. 4. The shower curtain was several inches too short, so half the water that hit the curtain wound up on the bathroom floor anyway. 5. The bathroom only had one towel upon arrival. I had to call twice to get more to dry the floor. 6. The balcony had no chairs, and only one plastic table that was covered in dust. 7. The A/C was weak. 8. The security metal detector at the entry door is unwelcoming and pointless. 9. My second day, one of the two elevators became "out of order", which was annoying because all the rooms are on the 10th to 12th floor of the building, and the other elevator was often in use by someone else. 10. When I was leaving the hotel, the other elevator door got stuck. A bellman had to carry my luggage down to the 9th floor, to take some other service elevator in another part of the building to exit. 11. Front desk staff insisted on charging me at least one night upon check in, even though Booking already had my debit card number. So I paid the full three nights of my reservation to minimize card fees, which then led to further paperwork hassle when I checked out a day early because there was no internet.