Hotels in Madīnat an-Naṣr 1 - Kairo

Positiv:: I would like to thank the staff especilally : Abdullah from the front desk thanks

Negativ:: the smell of cooking coming from the other rooms to my room that is may be from AC

Positiv:: Very speed wifi in the whole building Free coffee and tea in the lobby

Negativ:: The room wasn’t ready when we arrived but didn’t late too much

Positiv:: The location of the hotel

Negativ:: No

Positiv:: Mohamed our house keeper, Ahmed receptionist, Abdul Aziz security, and everyone else.

Positiv:: staff is friendly , vary clean , grate location , near mall

Positiv:: Basically, they maintained American standards. The suites are nice. I cannot complain.

Negativ:: A little better TV selection in terms of channels.

Positiv:: Tolles Hotel in guter Lage. Tolle Zimmer.

Positiv:: Location

Positiv:: Staff and location

Negativ:: Shopping

Negativ:: There is no swimming pool

Positiv:: Great hotel and room. Staff are amazing.

Negativ:: I wish the balcony or windows opened a bit more

Positiv:: Location, free airport pickup service and bed comfort

Negativ:: Value versus money, cleanliness and service need improvement

Positiv:: Like every time I stay there like at home, professional stuff members professional security men at the hotel door I recommend this hotel to solo travelers from all over the world

Negativ:: Nothing specific but the « so called Lebanese » restaurant in the ground floor that is not related to Lebanon or even to a 4 star hôtel like Sonesta

Positiv:: The room was very good.

Negativ:: The shower was not as good as the rest of the room it didn't seem to fit in with the level of quality of the room. The breakfast was absolutely disgusting. The hard boiled eggs smelled so bad and it wasn't just the smell I couldn't finish more than a bite of them. It wasn't only the eggs the bread was not very good either. I stayed away from the meat because it almost made me vomit looking at it.

Positiv:: Location and cleanliness Airport transport.

Negativ:: At booking time stated clearly that one of the guests is disabled . No comment from hotel or any message. On arrival was told they don’t have disabled rooms. Check in took 5 hours to prepare a room that meets part of our requirements. Staff not helpful unless you pay a tip everyday. I will never ever stay there again.

Negativ:: Das Hotel war super Ich habe gebucht für 160 sfr für 2 Nacht. Und dort musste ich 201 USA Dollar bezahlen .! Warum ??? Wen ich in Rezeption gefragt warum .!! Wen ich die Rezeption gefragt warum .! Sie haben mir gesagt die deferent ist Servic und tax . Ist das so ??

Positiv:: It's an old hotel.

Negativ:: The price is fine compared to other hotels.

Positiv:: Cleanliness and decore

Negativ:: Facility included gym and hot tub were not available upto 20 years of age. This is not fair.

Negativ:: I have booked on booking.com for 3 nights from then cancelled the booking as the price decreased by 150 euro . When I arrived to the hotel the reception charged me the rooms on the old price and said the rooms I booked were single rooms . I told him it’s not my fault he still charged me 684 Euro for 3 nights and 2 rooms. I don’t think it’s fair from them. I ordered 2 times from the room service menu it was out of price and food absolutely not eatable. They brought me a salad with almost nothing from the ingredients on the menu and without a sauce . Also every time I ordered something in the bar or in the room they would not accept to leave the check on my room and I pay all on check in . I think the price I paid is very high for what I had.Over all it’s a shame I should be at least refunded some money of what I paid .

Positiv:: Location Room size Airport shuttle

Negativ:: Room Ac was not cooling some maintenance was done 3 hours after we were accommodated responding to our claim that the room is too hot .. we were offered to change room .. our point is that this shouldn't happen room should be checked by quality control management and confirm every thing is ok before accommodating guests The other point was that we were hearing trafic noise inside room

Positiv:: Everything

Negativ:: Everything

Positiv:: Freundliches, hilfsbereitestes Personal

Negativ:: k.A

Positiv:: The location

Negativ:: There is sudden drop in everything