Finde günstige Flüge nach New York JFK (JFK)

Positiv: None

Negativ: Seats

Negativ: The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised.

Positiv: Crew was very nice and attentive

Negativ: Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair.

Positiv: Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal.

Negativ: They did not have hamburgers but when I called about seat reservation I was told I had order a hamburger but they weren’t even on the menu.

Positiv: Normal

Negativ: More food choices

Negativ: More time between connecting flights. 50 minutes is not adequate to deplane, run through the airport to find your gate and board the next plane. There is no opportunity to use a restroom, nor get food. They need to do a better job staying on schedule. All four flights I was on took off late.

Positiv: No wait time

Negativ: More space

Negativ: Being put in standby after we booked 3 months in advance and loosing our luggage

Positiv: The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online.

Negativ: Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!

Negativ: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Positiv: Not much to like.

Negativ: The crew at the gate needs a serious lesson on customer service. They are the rudest people ever and can’t speak an ounce of English. They give a bad impression towards Spain in general and the courtesy provided within. There was no entertainment onboard and no food/drink served.

Positiv: I am still in one piece after flying.

Negativ: The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.).

Positiv: Muy cumplidos y personal amable

Positiv: mit EW mal früher angekommen

Positiv: Very speedily boarding, crew dealt with a passenger with a large bag well.

Negativ: Chair didn’t lean back, unclear that water wasn’t free

Negativ: The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash.

Positiv: The crew was fantastic. The seats were very comfortable and the entertainment screen functioned perfectly with a great selection of things to watch.

Negativ: The boarding process seems slightly longer for delta than other airlines. I figure you’re aware of this and are working on streamlining this. Further while the safety animation yo have made is cute is a little confusing at times.

Positiv: The entertainment system was good and they had free text messaging through the plane’s wifi network.

Negativ: The plane stank. I was 3/4 in the back of the plane and there was a strong pee odor.

Positiv: Delta, as always, comes through! Although my original flight was delayed, Delta provided the option to rebook on another DL flight at no additional cost. They made it super easy! As always, the crew was friendly, helpful and professional! Thanks!

Positiv: Crew was caring and attentive to plane cleanliness. Smiling, friendly, yet, fully professional.

Negativ: Company plays games with attractive low fares but extra charges for seating and luggage

Positiv: Nette Crew

Negativ: Essen - kein glutenfreies Menü

Negativ: Not missing our connecting flight because if flight / airport delays.

Negativ: Gate location information delayed until last minute!

Negativ: We were charged a luggage fee even though when we reserved the flight they were included. This is completely a ripoff!! I will definitely begin the process of taking this to my attorney.

Positiv: Yes the crew were, the sits I enjoyed them because there were 4 open rows without any passengers on them so I was able to utilise them.

Negativ: On the way to Paris though, couple of your crew members were a little rude I thought.

Positiv: The premium seating and premium meal

Negativ: It was awesome!

Positiv: crew onboard and food/entertaiment.

Negativ: could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.

Positiv: Crew very helpful.

Negativ: Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card.

Positiv: The crew was o.k.

Negativ: Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat.

Positiv: Some crew was attentive, others were not. Piloting was good

Negativ: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Positiv: crew was great, food was delicious, seats were comfortable.

Negativ: updated movie library, better handling of boarding for priority customers.

Negativ: If they use the new business class seat.

Negativ: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Positiv: I got there

Negativ: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.

Positiv: Speed boarding process.

Negativ: No entertainment system on a 3 hour flight...

Positiv: Very enjoyable

Negativ: I have no complaints

Positiv: Lovely crew, very good entertainment system.

Negativ: poor customer service. no assistance,

Positiv: The cabin crew were nice and helpful The plane left on time And arrived early, which was a huge bonus

Negativ: Simply compared with other Trans-Atlantic flights it was mediocre in terms of what you get The seats were uncomfortable for a 10 hour flight, there were only around 5 movies to choose from and 5 TV programmes unless you wanted to upgrade (other airlines offer a lot more variety as standard). If you wanted refreshments they also cost additional, I was only offered one cup of tea/coffee/water, whereas other airlines offer wine, juice, soda, coffee, tea, water 4 or 5 times throughout the flight. Also compared with other flights I was not given an eye mask or travel toothbrush which on a long-haul overnight flight can make all the difference in terms of a good impression of the airline.

Positiv: Nothing.

Negativ: Better and more accommodating customer service. Flight ‘left early’ and we missed the flight due to a slight delay in our initial flight (we had a layover in Manchester). Customer service was not helpful and even though we arrived at check in with enough time, they did not let us board the flight.

Negativ: Old plane. Very much below average entertainment. Basic things like coffee or soda for sale on 10 hour flight. Uncomfortable worn seats. Poor choices of food.

Positiv: The roomie seats, the USB port, and in flight entertainment

Negativ: Child free section

Positiv: The food was good. The lane was comfortable

Negativ: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.

Negativ: Good overall

Negativ: My bag was damaged in transit

Negativ: Don’t sit on the isles seat. I kept getting bumped by the staff with no apology. One male flight attendant kept bumping my arm just about every time he passed by. Made no attempt to avoid my arm or shoulder. I got pretty pissed by the third bump.

Positiv: Service was good and so was the entertainment

Negativ: I’m not sure if it was because where we were sitting but it was SO HOT! I had to switch pants mid flight because I was sweating. And these flights are too long for standard seats. Not enough XL seats available

Positiv: Trip was short.

Negativ: The boarding is very bad, you can not board 400 people in 15 minutes, the result will be, you will arrive one hour late! Also, Why the crew wear gloves when pick up left overs but not when serving the food? Really the crew training, it is very poor to sat the least. Arlindo.

Positiv: Hi enjoy the trip

Negativ: No complaints

Positiv: Leg room, friendly crew, good choices for entertainment, nice blankets!

Negativ: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Negativ: My headphones didn’t work

Positiv: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Negativ: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Positiv: Request for supply of earplugs was kindly met. Cabin crew were attentive and friendly. Food was some of the best I have ever eaten in Economy.

Negativ: Check-in staff at EWR were abrupt to the point of rudeness. Did not feel valued as a customer.

Positiv: Legroom in the exit seat was sufficient

Negativ: The plane was old and dirty and our power outlets did not work

Positiv: Nothing

Negativ: Some crew members don't know how to tolk to passengers they were rude and also they offer coffee for the second time and they said that they don't have more milk come on

Positiv: Seats are pretty comfortable - appreciate adjustable head rest, both side flaps and vertical movement. Staff very friendly, pilot communicated well.

Negativ: Staff to offer whole can of beverage.