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2,0
Positiv: Staff was friendly but reservation is not available when booked the same day. I was quoted a different price on Kayak and at the counter was 15x higher. Total BS
Bewertung von
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7,2
Negativ: Took the midsized SUV. Toyota. For going up in the mountains. Had a gutless engine, smaller than the sedan. Had to put it in 1st and redline the tac to go up paved roads.
Bewertung von
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2,0
Positiv: They have different rules in Panama then they charge you a whole different amount on the rental
Negativ: It would have been better if your website wouldn’t false advertise the rental terms and conditions
Bewertung von
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6,8
Negativ: There was hidden cost not disclosed to us when we reserved the car online. We were only made aware of this hidden cost (mandatory insurance) when we picked up the car at the airport. The price to rent the car more than doubled the price we were quoted at the time we reserved it online.
Bewertung von
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5,2
Positiv: The cleanless and comfort of the car.
Negativ: As at the pick up as the drop off the welcome of the employees was awful. During our trip, an other car made a small scratch on the rear bumper the we had to pay 220$! Are you serious on it? Something you will never repair as it s too small! The worst, employee Makes fun of us because we had to pay!
Bewertung von
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4,4
Negativ: We returned the car after one day with a barely noticeable chip in in the paint at the bottom of the front bumper - probably from a small rock that kicked up in the road. They charged us $125 for the “damage we caused”.
Bewertung von
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2,0
Positiv: Nothing
Negativ: I reserved the car online. A few days later I received an email offering insurance with Allianz. I got the insurance. When I was going to pick up the car I was told I had to pay an extra 130 usd. I asked them why and they told me for insurance purposes. I showed them the insurance I bought......
Bewertung von
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5,2
Positiv: They provided me a new car with little to no miles on it but that is the best thing about the service I received.
Negativ: They misadvertise their price with my online $85 booking turning into $300 when I arrived at the counter due to a mandatory insurance that they did not include upfront. Also hit me with a $10 charge for having the gas just off the full line.
Bewertung von
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2,0
Negativ: The person was not nice and found ways to increase our cost to rent a car. And send us away. He ruined our vacation because we didn't take the car. He was happy to cancel the reservation and wasn't helpful or accommodating at all. THE CAR RENTAL PLACE DID NOT have the car size we ordered
Bewertung von
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6,0
Positiv: The car was is clean and worked without any issue .
Negativ: The decision to use Alamo was based on best price. As a customer my experience would have been much more pleasant if I was informed about the mandatory insurance which was added to the overall cost.
Bewertung von
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2,0
Did not rent the car.
Negativ: I was quoted $42.00 for three days. When I got to the counter was told it would be $162.00. I refuse to be ripped off so I did not complete the transaction.
Bewertung von
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7,6
why do you say 250$ in the reservation and I end with 720$?!?!
Positiv: y
Negativ: h
Bewertung von
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7,2
Negativ: Took the midsized SUV. Toyota. For going up in the mountains. Had a gutless engine, smaller than the sedan. Had to put it in 1st and redline the tac to go up paved roads.
Bewertung von
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6,8
Negativ: There was hidden cost not disclosed to us when we reserved the car online. We were only made aware of this hidden cost (mandatory insurance) when we picked up the car at the airport. The price to rent the car more than doubled the price we were quoted at the time we reserved it online.
Bewertung von
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7,6
why do you say 250$ in the reservation and I end with 720$?!?!
Positiv: y
Negativ: h
Bewertung von
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2,0
Positiv: Staff was friendly but reservation is not available when booked the same day. I was quoted a different price on Kayak and at the counter was 15x higher. Total BS
Bewertung von
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2,0
Positiv: They have different rules in Panama then they charge you a whole different amount on the rental
Negativ: It would have been better if your website wouldn’t false advertise the rental terms and conditions
Bewertung von
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5,2
Positiv: The cleanless and comfort of the car.
Negativ: As at the pick up as the drop off the welcome of the employees was awful. During our trip, an other car made a small scratch on the rear bumper the we had to pay 220$! Are you serious on it? Something you will never repair as it s too small! The worst, employee Makes fun of us because we had to pay!
Bewertung von
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4,4
Negativ: We returned the car after one day with a barely noticeable chip in in the paint at the bottom of the front bumper - probably from a small rock that kicked up in the road. They charged us $125 for the “damage we caused”.
Bewertung von
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2,0
Positiv: Nothing
Negativ: I reserved the car online. A few days later I received an email offering insurance with Allianz. I got the insurance. When I was going to pick up the car I was told I had to pay an extra 130 usd. I asked them why and they told me for insurance purposes. I showed them the insurance I bought......
Bewertung von
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5,2
Positiv: They provided me a new car with little to no miles on it but that is the best thing about the service I received.
Negativ: They misadvertise their price with my online $85 booking turning into $300 when I arrived at the counter due to a mandatory insurance that they did not include upfront. Also hit me with a $10 charge for having the gas just off the full line.
Bewertung von
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2,0
Negativ: The person was not nice and found ways to increase our cost to rent a car. And send us away. He ruined our vacation because we didn't take the car. He was happy to cancel the reservation and wasn't helpful or accommodating at all. THE CAR RENTAL PLACE DID NOT have the car size we ordered
Bewertung von
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6,0
Positiv: The car was is clean and worked without any issue .
Negativ: The decision to use Alamo was based on best price. As a customer my experience would have been much more pleasant if I was informed about the mandatory insurance which was added to the overall cost.
Bewertung von
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2,0
Did not rent the car.
Negativ: I was quoted $42.00 for three days. When I got to the counter was told it would be $162.00. I refuse to be ripped off so I did not complete the transaction.
Bewertung von
