SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
| IATA-Code | LX |
|---|---|
| Strecken | 278 |
| Top-Route | Berlin Tegel nach Zürich |
| Angeflogene Flughäfen | 113 |
| Top-Flughafen | Zürich |
Positiv: Crew was great. Peppy and kind.
Negativ: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD
Positiv: The crew was friendly and helpful.
Positiv: Good crew, food was good for airline food. Entertainment offerings were good.
Negativ: Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats.
Positiv: Great helpful flight crew
Negativ: Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight
Positiv: crew was friendly
Negativ: seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!
Negativ: My luggage is lost
Positiv: Nothing
Negativ: Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost.
Positiv: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.
Negativ: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.
Positiv: The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen.
Positiv: Crew was very nice, appreciated that they came by with water often
Negativ: Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer
Positiv: Great service in 1st class
Negativ: All good
Positiv: The crew was so friendly
Negativ: Everything is so smooth in my flight!
Negativ: The food is good k
Positiv: Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.
Positiv: About as good as they come.
Negativ: Nothing.
Negativ: Vepflegung: käsesändwich nicht sehr angenehm
Positiv: Good AC - very important, calm and nice atmosphere. Very friendly staff.
Positiv: Crew were great
Negativ: Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable
Positiv: Seems that the exit row seat was very narrow!
Negativ: Be on time
Positiv: I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.
Negativ: honestly nothing needed improving .
Positiv: All great!
Negativ: if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich!
I hope I can get them back!
Positiv: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago
Negativ: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.
Positiv: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.
Positiv: Seat was comfortable
Negativ: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps
Positiv: Service was excellent
Negativ: Carry on baggage size misleading
Positiv: The boarding process was easy
Negativ: Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off.
Negativ: We were packed like sardines!
My flight made me want to retire from traveling!
Positiv: Awful!!!
Negativ: Great customer service
Positiv: comfortable seating, friendly helpful crew, good food
Negativ: sometimes too cold sometimes too warm
Great flight.
Positiv: Liked the time of the flight.
Negativ: It left late.
Negativ: The seats are small with very little leg room
Negativ: It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from.
Positiv: The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft.
Negativ: Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :(
Positiv: The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining.
Negativ: The food was mediocre and the selection of movies was very limited.
Positiv: Got an upgrade to business class
Negativ: horrible dry croissant for breakfast
Positiv: vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though.
Positiv: Crew was top
Negativ: 45 min delay , shame ..... always the same problem with Frankfurt airport...
Negativ: The baggage took a really long time to be delivered to the carousel
Bring headphones
Negativ: Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.
Positiv: Amazing crew and great comfort
Negativ: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.
Positiv: The meals were awesome, flight great!
Positiv: The entertainment was good
Negativ: The food on the 2nd flight was bad
Positiv: Crew was perfectly fine.
Negativ: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!
Positiv: The kindness of all people working on Swiss was very special
Negativ: The food was not very special, but the chocolates were awesome
Positiv: The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing.
Negativ: The whole experience was positive.
Nice flight
Positiv: Flight attendants are friendly and helpful.
Positiv: Food was ok
Negativ: AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin.
Crew refused to give Green Tea, saying only available in business class
Inflight screen size was very small ...5-6 inches only
Positiv: Movies
Negativ: Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one.
Positiv: Food was good .
Negativ: Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air.
Crew refused Green Tea, saying it is only offered in Business class
Positiv: Food was good and plentiful.
Negativ: There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height
Negativ: Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine.
Positiv: Flight crew was on top of things. Flight was smooth and ontime.
Negativ: A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets
None
Positiv: None
Negativ: None hate the experience
My name was not In the system
Positiv: Nothing
Negativ: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA
Positiv: The crew was really great and helpful
Negativ: Only thing that could have been better was ginger ale.
Negativ: Boarding was late and line was very lonf
Negativ: Nothing
Everything was excellent
Positiv: Crew was amazing. Good food. Comfortable seats
Negativ: Music options along with the movies
Positiv: Great service in 1st class
Negativ: All good
Positiv: The crew was so friendly
Negativ: Everything is so smooth in my flight!
Positiv: Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.
Positiv: About as good as they come.
Negativ: Nothing.
Negativ: Vepflegung: käsesändwich nicht sehr angenehm
Positiv: Good AC - very important, calm and nice atmosphere. Very friendly staff.
Positiv: I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.
Negativ: honestly nothing needed improving .
Positiv: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.
Positiv: Service was excellent
Negativ: Carry on baggage size misleading
Negativ: Great customer service
Positiv: comfortable seating, friendly helpful crew, good food
Negativ: sometimes too cold sometimes too warm
Great flight.
Positiv: Liked the time of the flight.
Negativ: It left late.
Positiv: Got an upgrade to business class
Positiv: The meals were awesome, flight great!
Positiv: The kindness of all people working on Swiss was very special
Negativ: The food was not very special, but the chocolates were awesome
Positiv: The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing.
Negativ: The whole experience was positive.
Nice flight
Positiv: Flight attendants are friendly and helpful.
Positiv: The crew was really great and helpful
Negativ: Only thing that could have been better was ginger ale.
Negativ: Boarding was late and line was very lonf
Negativ: Nothing
Everything was excellent
Positiv: Crew was amazing. Good food. Comfortable seats
Negativ: Music options along with the movies
Positiv: The crew was friendly and helpful.
Positiv: Good crew, food was good for airline food. Entertainment offerings were good.
Negativ: Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats.
Positiv: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.
Negativ: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.
Positiv: The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen.
Positiv: Crew was very nice, appreciated that they came by with water often
Negativ: Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer
Negativ: The food is good k
Positiv: Crew were great
Negativ: Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable
Positiv: All great!
Negativ: if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich!
I hope I can get them back!
Positiv: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago
Negativ: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.
Positiv: Seat was comfortable
Negativ: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps
Negativ: The seats are small with very little leg room
Negativ: It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from.
Positiv: The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining.
Negativ: The food was mediocre and the selection of movies was very limited.
Positiv: vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though.
Negativ: The baggage took a really long time to be delivered to the carousel
Positiv: Amazing crew and great comfort
Negativ: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.
Positiv: The entertainment was good
Negativ: The food on the 2nd flight was bad
Positiv: Crew was perfectly fine.
Negativ: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!
Positiv: Food was good and plentiful.
Negativ: There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height
Positiv: Flight crew was on top of things. Flight was smooth and ontime.
Negativ: A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets
Positiv: Crew was great. Peppy and kind.
Negativ: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD
Positiv: Great helpful flight crew
Negativ: Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight
Positiv: crew was friendly
Negativ: seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!
Negativ: My luggage is lost
Positiv: Nothing
Negativ: Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost.
Positiv: Seems that the exit row seat was very narrow!
Negativ: Be on time
Positiv: The boarding process was easy
Negativ: Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off.
Negativ: We were packed like sardines!
My flight made me want to retire from traveling!
Positiv: Awful!!!
Positiv: The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft.
Negativ: Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :(
Negativ: horrible dry croissant for breakfast
Positiv: Crew was top
Negativ: 45 min delay , shame ..... always the same problem with Frankfurt airport...
Bring headphones
Negativ: Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.
Positiv: Food was ok
Negativ: AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin.
Crew refused to give Green Tea, saying only available in business class
Inflight screen size was very small ...5-6 inches only
Positiv: Movies
Negativ: Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one.
Positiv: Food was good .
Negativ: Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air.
Crew refused Green Tea, saying it is only offered in Business class
Negativ: Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine.
None
Positiv: None
Negativ: None hate the experience
My name was not In the system
Positiv: Nothing
Negativ: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA
